Great fast friendly service. And very reasonable prices. Best around in this area. Have had service there for vehicles since they opened.

Good people. Good price for an oil change and tire rotation (when u use a coupon)and its just down the street.Whats not to like?

Great service and I trust their advice on maintaining my car. Thats very important to me as an older person.

The guys are all very helpful and Honest. Theyre knowledgeable about most everything and if they are not able to fix the issue, they will direct you where to get the fix done.This location is FANTASTIC!

Took in for check engine light/ABS light/shifting issue/ speedometer not working.Explained my issue and was told “sounds like the transmission”Keeps truck for a few hoursThey call and say “we figured it was the transmission so we didn’t look any further”Charges me $57 after tax for this. What am I supposed to do with this information!***Terrible diagnostic. Complete waste of time.***Would not recommend.

Very pleased with the service George was friendly and professional had an electrical issue with the car effecting ignition air/heat and lighting they had it solved in just over 2 hours and the pricing was very reasonable. Will go there again for any future needs.

These guys are incredible! I hopped of the turnpike due to some engine problems they took care of me in a manner of minutes the service was fantastic! Go to George and Tony they will hook you Thanks George and Tony!

Great experience.... Thanks

Great service and pricing

Required an unorthodox repair for my coolant system. I authorized it. They did a very good job.

Honest fast and staff is very helpful and skilled. Only place I would consider to work on my car. They dont try to upsell. Good price for services and good specials

George McKinney, proprietor, and his team are Excellent! ! ! They go the extra mile and beyond! They listen, are very Professional, knowledgeable, just the BEST at what they do. George is a trust worthy individual!Knows his business inside and out. Makes everyone that enters his front door feel at home!Yes, I definitely do recommend Tuffy Service to the public in Amherst Ohio , and those from all around!Sugarcreek Ohio. A customer for years now, and I respect George to the upmost♡

Me thinks one of the few mostly honest mechanic shops. Pricing is fair

I had such a great experience here today. I was previously at another tire place down the street that didn’t have the tire that I needed and I would have had to wait until Tuesday to get my car fixed. I called Tuffy and spoke with George who checked to see if they had the tire on hand and they did. I was able to get in and out. They are very caring, efficient and helpful. I will definitely be back for services again!

So far Ive never had an issue with this place. They get me in and out in a decent amount of time. This last time they replace some air filters that were in bad shape for a a couple dollars more than what I wouldve spent doing it myself.

Good service,and fast

They were so polite and trustworthy and helped us on the same day that we needed it. We cant thank them enough. Great service!

Free diagnostic, and friendly staff. Keep up the good work fellas!

I didnt go to tuffy in Amherst but a month ago i went to tuffy in lorain and i dont think it was fair that you guys left my key in the car and the window down someone could of took my car you guys should be shame of yourself for leaving my keys in the car why would you do that i would have been really mad if someone took my car thanks lord that my car was not stolen cause if it was stolen you guys would of been out of luck cause I would of never paid for my car that you guys work on fix my car cause it would of been your fault for leaving the keys car first place

This place and their staff are amazing. I was having a rough day after blowing a tire, they were so helpful and kind I immediately felt my stress melt. The prices are affordable and the service very fast yet thorough. I cant thank them enough for turning my bad day around.

My daughter took her car in for an oil change. Since then her car seems to be leaking oil. When I checked the oil level the oil looked dirty still. Im not sure they even did what they were supposed to do. Very dissatisfied and will never go back or recommend.

Nice staff. Reasonable pricing. Waiting area was very convenient and accommodating for someone waiting with kids. My daughter colored on a chalk board while I watched TV/looked through magazines and waited.

The greatness and total domination of this tuffy in the auto repair world is unmatched. I personally think its due to their strong brake light changing game.

Not vary good.

Fast accurate service little pricy but got life time warranty on brakes

We were towed to Tuffy Amherst after our Honda decided to burn up a spark plug while heading east on the Interstate. We were really impressed with the friendly courteous prompt service provided to get us back on the road in a timely fashion. These guys really cared about our situation. Very impressive!! Thank you again for the great service.

Really really thoughtful!!! I am now loyal to this place.... great prices too boot!

Ive been using this place for over 5 years, and they are the most considerate, helpful mechanics Ive had to date (and Im 61).They are always friendly, informative, fair in their pricing, understanding and accommodating. I recommend this shop to everyone for everything from simple maintenance to hard core repairs.Great job Guys!@!!

We are consistently pleased with our Tuffy care!! The team at Amherst Tuffy have always been able to fix any problem we bring their way with both our vehicles. They are timely and available and we really appreciate their professional approach!!Thank you for being that hometown car care service center!!Thom and Maureen Johnson

Tuffy in Amherst has always been quick, honest and friendly.

Friendly family business! Quick service great place for your car care needs. Quick oil changes too!

Everyone at Tuffy was great. I stopped in because my brakes were squealing and within a half hour, they had my car diagnosed. With new brake pads and rotors installed in about an hour, I was ready to go. Great, fast, friendly, and affordable service!

Great local shop! Honest mechanics. Reasonable prices

We were traveling halfway across the country with four girls. We had borrowed a friends Explorer and when we stopped for food and gas, we could not get it out of park. We called and they assisted us over the phone and got us back on our way. Thank you so much for your generosity of time and advice!

Im getting work done today. If they work hard t9 make ya ☺ most places really dont care

Once again back to Tuffy Amherst and once again left happy with my car fixed....right the first time! The service is great and the prices are fair. To me the best part is being greeted with a smiling face every time I stop in!Thank you George, Aaron and Team Tuffy for keeping me and the wife on the road!

I needed a leak repaired and Tuffy was very prompt to help. They told me what was wrong and fixed it in excellent time. I will be back in the future. Very dependable and affordable.

Awesome service! Had a breakdown on the tollway and it towed there. They looked at it right away and were able to fix it in a few hours. They still had several cars in the shop that they were working on but they saw the situation I was in and got me going!

I had showed up at 4:30 for an oil change and they closed at 6, no cars on the lot and only one in the garage. I was told they didnt have time, but I could make an appointment for the same time the next day. I had a free certificate so I did that. I talked with a different guy the next day Who explained that since they make there money on repairs and not oil changes they need to have enough time to make repairs when they schedule an oil change and they will not take drive in oil changes after 4 pm. I did not even get a bill of sale for my oil change that day.

Ran a diagnostic on my car so they make some money and I didnt even ask for it charged me $91 and I knew what the problem was already. I DIDNT ASK FOR A DIAGNOSTIC and I had a nother problem that none of your expert equipment and expert mechanics could figure out

On a Friday afternoon driving cross-country, I ended up with a flat tire. The tow company recommended Tuffy Tire, and Im glad they did.The team was quick to understand my situation, took a look at my car, talked me through my options, ordered needed parts to be delivered soon, and had me on my way before the close of business. Im very grateful!If I lived in the area, Tuffys where Id go.

Very professional pleasant atmosphere

Had a used transmission put in my old car and it was a bad one. Was charged 2800.00 for that and a few other things. And then they were going to charge me another 2600 put in a new one with the warranty! I ended up having to trade that in the car and get a new one and they would not refund any of my money!

Im editing my rating Im not sure why it was at a 1 Ive never received nothing but wonderful service here! I always get in quickly and needs met.

We were headed to a wedding in MD from West MI and our serpentine belt went out on the Ohio Turnpike. It was 3pm on a Saturday (wedding was next day) the only shop open was Tuffys. From start to finish the manager Aaron was so helpful, the guys stayed after closing to fix our car without one complaint. They really cared about our predicament and if they hadnt had stayed open a little longer we wouldve missed my cousins wedding, been stuck trying to find a hotel etc. These guys went above and beyond, seriously impressed and grateful! Thanks again!

Saved the day after we got a piece of metal in our tire on a rd trip to NY...thanks Tuffy!

Reasonably priced, quick.

You charge me near a 1000 dollars and told me my car was fixed to drive it for a week to reset . I did and took it back because it was not resetting the engine light .then you tell me I needed a new engine. So I took it to Pat O’Brien and the fixed the car . You people ripped me off that’s what you did . Thank you Pat O’Brien for fixing my car .

These guys are awesome at what they do. They fix whatever problem you bring them and they are very knowledgeable and the service is quick. I highly recomment these guys for your repairs.

We were driving through town on a late Monday afternoon when we experienced an unexpected flat and faulty spare. We were a bit concerned that everything might be closing and that this could mean that we would be stuck in town until the following day - at a minimum. To our pleasant and grateful surprise, we were towed to the Tuffy Amherst shop and repaired faster than either my wife or I could believe. In the end, we had a more serious problem that required that both rear tires be replaced and a new valve put onto our spare. The guys were all great, very informative, and helpful. Would definitely recommend and return if we lived closer. Thanks again guys, my wife, I, and our four children definitely appreciated what you did for us, and the minivan, as you had predicted, drives like new again. All the best, The Rohde Family

These people are not honest, ive gave them multiple chances, spent plenty of money and the work is bad,and the lies and excuses are worse. please go somewhere else

Good service got my car in and out and did an awesome job.

Great service I recommend

Good service. Honest mechanics

Vw GTI broke down on the turnpike and had it towed over. The next morning, was greeted by the very professional and honest manager, Aaran. After a quick diagnostic, Aaran went above and beyond to make sure I did what was best in my position. If youre looking for an honest, trustworthy mechanic, this is the place for you. Would recommend to all my closest family and friends.

Efficient mechanic, friendly knowledgeable Owner.

We were on vacation and our van died on the turnpike. It was 230PM the Saturday before Easter we had just been towed to Tuffys from the Turnpike. I envisioned spending several days in Amhurst,and losing our money on the hotels we booked.However, the Tuffy team got us in & out within an hour and a half. The kids watched a shop supplied video. The atmospjhere was very relaxing in comparison to sitting on the side of the freeway. It seemed we waited longer for the tow truck than for the repair.Vacation rescued! Great customer service. Out and traveling again by 4PM:)Thanks Tuffy team...

Read full review-After receiving a referral to take my project truck to Amherst Tuffy I was taken back by how things went down.First, I spoke with Mike on the phone; he was cordial and kind when I called so I scheduled an appointment with them after telling him “exactly” what I wanted. After our conversation and since they needed to see what I wanted done to possibly get parts I stopped in while running errands.My truck was pulled into a bay and put on a rack to lift and see under the truck. Then at the same time Mike was walking out to the bay, a tech named Tony was quite boisterous talking about my truck negatively in regard to starting a fire or something to that regard. At this time I got a feeling that didn’t set well. My initial thought is you don’t say things like that about customer’s vehicles especially at such an audible level. It made me feel like I was at a craigslist ship not a Tuffy. However at the time I decided to keep my mouth shut and overlooked the comment to see where things went next.Mike then asked me if I could accompany him to the bay to discuss their thoughts/opinions. We looked at the exhaust and I was then told that what I wanted could be done but was difficult…. I wanted a flange welded where my BRAND NEW exhaust had been cut for my transmission to be installed and I was unhappy with how it looked. The response was impressive from a shop that I am presenting an open checkbook to. They told me that it was fine and didn’t need changed. I again expressed my discontent with the transmission shop repair and again it was ignored. I then bluntly asked how much it would cost if I want the repair done. Tony tells me 200$ without a thought behind it..... for a gasket, 4 bolts and 2 weld in brackets. I have no issue paying this but it was shot from the hip and was clearly NOT something he wanted to do. What happened next is why I will NEVER take a car to this shop. After explaining the importance of my truck ( not expressing how much money I already have invested in it, or how much more I am and will continue to spend) Tony looks up under my vehicle and says ”there’s rust all under the body panels and a filler, followed with a comment along the lines of it is what it is……No Tony!!! It is not! I’ve spend over 10k on performance parts, replacement parts, solid oak roof and body, suspension and many other parts. Any real car guy should know that you do the body last so its not damaged during other work. At the end of the day I was there looking for professional work that would fix my dissatisfaction with my exhaust.As a business person this was unacceptable, its directing sales away and this type of attitude will surely lead customers away. Cars are important to some people and I am one of those people that enjoy building custom cars… repetitively! Tony you just lost a customer that wants great service, quality work and most of all is WILLING TO PAY FOR IT without hassle.My advice if you are in this area: go find a Midas and have a chance at fair or better service. Make your money count and get EXACTLY what you want. Its business!

George is always willing to help.

The Good Guys Work Here!

I have been dealing with George for several years. I get honest quality service every time I am at his store.

Nice people big help.

Fast friendly service

Went there to get my roader switched out with my new one I had given them and instead of switching them out they stole my new one and sanded down my old one and kept that on my car then charged me $85. STAY AWAY FROM THEM

These are good friends.

Prices suck unfair never go.. Conrads is better

Friendly and knowledgeable

Too expensive

Quick and efficient!