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Drury Body Shop
3220 Commerce St, Amarillo, TX 79109, United States
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Drury Body Shop
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St
Review №1

Great service from start to finish. Angela was great! I was kept informed from start to finish. Through text or personal phone calls. She kept the insurance up to date about what was going on. My car looks great! They even washed it and detailed the inside. It was showroom quality! I would definitely recommend them!

Th
Review №2

Did a great job on my car, very pleased with repair and life time guarantee

di
Review №3

Car was hit and run, it was an unfortunate situation. But between the insurance and Drury making my life easier it was only about a 3 week turn around and had me and my car back on road. They gave updates throughout the entire process, communication was top notch! All body lines were perfectly aligned. Cant even tell any was damaged. Thank you guys for a wonderful experience!

Ma
Review №4

Amazing customer service from Angela! Body work was awesome and the vehicle was ready early.

ma
Review №5

Terrible customer service. Will lie to you and tell you what you want to hear. Vehicle looks great but took 6 weeks to get back.

St
Review №6

The staff was extremely friendly and helpful. We were in a crunch to get the vehicle repaired before our daughter left for college and they finished it on schedule and made sure to have it finished so there were no issues for us!

Ma
Review №7

We have used Drury on several occasions. Every single time it has been a satisfying excellent experience! We highly recommend them!

Kr
Review №8

The work was excellent you could not tell that I was hit the paint job was excellent and they were done with my car in a very short time.

Ma
Review №9

Very professional from start to finish! Everyone was so friendly and helpful plus the quality of the work done was excellent. Definitely highly recommend Drury Body Shop!!!

Ge
Review №10

Nice folks who run a professional business. They did a great job regarding an insurance claim I had.

Pa
Review №11

Extraordinary service. Highest quality, prompt, professional, friendly and informative. Highly recommend !!!

La
Review №12

Kelly was great! I was very pleased with the service provided. My car looks amazing.

Mi
Review №13

Customer representative was polite and professional. They arranged free Uber rides. I was kept informed on progress via texts. Job appears to be done well. Car returned as clean as the day i bought it new. They fiddled with some user settings, like the folding mirrors which i did not care either way however the car seems to run a little better (when i stomp on the gas) and gas mileage on recent 300 mile trip. The only negative is the duration of the repair but that was fair since the estimated duration was longer. They beat their estimate. My son had a repair at a different place a year ago and they took a long time. I guess car mechanical repair times are much shorter than car body repair times even for parking lot accidents.

Da
Review №14

They are awesome. Kelly walks you through everything step by step.

Je
Review №15

The delivery date was five different dates

Ka
Review №16

I really appreciate the people and the repair of my wrecked vehicle was exceptional.

ju
Review №17

I would highly recommend Drury Body Shop to anyone seeking a body shop that goes beyond the high standards of professionalism. Their attention to detail and prompt response is above any body shop i have dealt with. CARMEX AUTO SALES and on behalf of myself give them and Kelly Sanders a ranking above the 10 they deserve. Thank you for the Quality service.

Jo
Review №18

The workers here are AMAZING! They really work with you and arent rude about it. I have a hard time with being late (sometimes days) and not once has anyone gotten rude with me. Theyre very understanding and professional! I know missing appointments, and being late (me) can get very aggravating and stressful. They are really good people! Definitely will be putting the word out about Drury body shop!

Mi
Review №19

I had had a run-in with a light pole at night in the Wendy’s parking lot. The pole is sitting a ways away from the curb. I though I’d missed it and then I heard the terrible sound scraping down the side of my car. Yellow paint and a big dent from front door to the back end. I had heard that Drury Body Shop was the place to go for a professional repair. I had done around $6000 in damage by their estimate. Fortunately, Drury Body Shop is one of the recommended repair facilities my insurance accepts.I got it back today. Pat went through each item repaired or replaced. It looks amazing. They treated me like I was their only customer. If you ever need body work done, Drury Body Shop is my recommendation. You won’t be sorry.

jo
Review №20

I stopped in for a quote on damage to my vehicle. I wanted to pay cash and all they wanted to do was make a claim on my insurance. They would not give me a straight up quote. I came here because the ratings were good and the reviews were awesome but that seems real shady to me that they wouldn’t give me a quote and automatically wanted to run to my insurance. I’m pretty sure they were going to up charge some ridiculous amount. Needless to say I just will not use these guys ever for any of my repairs on my vehicles

El
Review №21

This is the best place ever!!! They made my experience so easy and fast and they got the job done right!! I would highly recommend them!!

Na
Review №22

These are great people to work with. They set out to help you from the beginning process to the end. They were able to have us back on the road in no time. Communication was super with a texting communication to let you know the progress. Very polite and positive staff, will be using again if ever needed.

An
Review №23

AVOID AT ALL COSTSI used this shop because Geico will warranty the work and Im stunned that Geico would recommend this shop to anyone.They took 9 weeks to complete about $7000 worth of work.Kelly, told me 6-7 times that he would call back and follow up, he never did on his own, would only call back after I complained to Geico about the bad service I was receiving. No text updates either like they claimed.Said they would cover the rental because it was their fault it was taking so long, Im still out about $250 and still havent heard back from them. its been two weeksThey ordered the wrong set of rims for the car.After 9 weeks I arrive to pick up the car, I had to wait 30 minutes because they hadnt detailed anything, the engine bay was a mess, and obviously not been cleaned or detailed.Got the car back to realize they never test drove it, had a bad rotor that would vibrate so bad that youd feel it through the steering wheel. I had to replace the rotor myself since it would probably take them a month to do so.They also had charged for a $312 tire on the supplement, when in reality they just threw on a $140 on my car, quite shady.Service is a 0/10The quality of repair is a 1/10

Ch
Review №24

This is the third time we have used Drury for repairs. They always go above and beyond. The staff is friendly and professional. We received progress texts along the way and calls when needed. Great job Drury!

Jo
Review №25

I first used Drury to fix my sons car. He’s in South Korea and I had to get it fixed before turning it in to the dealership. When I picked up the car there was a dent on the hood that wasn’t there previously. The guy said it must be hail damage. The car was not in any hailstorm. I decided to give them a second chance and took my car in to have the bumper replaced. The bumper isn’t quite lined up right, and now the roof has a dent in it. I did some research and found out it could be from either hitting a curb or from some other impact. Well I haven’t hit any curbs, so it had to have come from the hit and run I was involved in which should be covered under his insurance. So I took the car back up there and left it so they could address both problems. When they called me within two hours I knew they didn’t have time to fix it. Sure enough it looks exactly like it did. The guy just rattled off a bunch of excuses. The bumper is hanging off because of the weight, blah blah blah. Anyway I won’t be back. Terrible job. Do NOT recommend! The girl at the front is very nice and efficient though. If you do use them, make sure you look over your car thoroughly before you drop it off and before you leave with it!!

El
Review №26

The repairs came back faster than originally planned. My car looks brand new again! The entire process was quick & easy. And fabulous customer service!!! Thank you!!!

Li
Review №27

Very, very good service...was treated with respect. I appreciate the kindness of the personnel of Drury Body Shop and would recommend their services. Great job!

Sh
Review №28

Took great care of my little fender boo boo

Ta
Review №29

I took my car there to get fixed after a hit-and-run. He told me he would notify me as soon as he heard from the insurance company because he was on hold while I was there. After not hearing anything for about a week I finally found out that the insurance company was gonna go ahead and total out my car at which time I contacted The Body Shop and was gonna make arrangements to either pick it up or clean it out At which time I was notified that the car was not street legal because they had started to take it apart but stop after they found out it was can be told out in which failed to call me a notify me which they knew days before I found out. So at this point I said that I would be down there to clean out the car. I went to go clean it out and they couldnt find my file so while they were looking for the file I went ahead to go to the car to start cleaning it out at which time I found out the car had been broken into and my stereo, speakers, and amp were taken. The manager on duty was notified and I was told that just before a couple days ago or whatever a trout had the tailgate stolen off of it while in their lot and the same spot At which they have a coded gate you have to get in and a pretty high chain link fence and cameras. They told me that the cameras didnt catch nothing they think somebody might have their code to the gate But there was no place in the fence that had been cut or anything And that pretty much it was just my fault because they have a sign posted I should remove all valuables and stuff. And I dont care who you are who goes to a shop and removes their professionally installed stereo and speakers in and which weighs A lot so that speakers wasnt thrown over the fence. Yes I remove my valuable such as my purse stuff like that but why would I take out something that was professionally installed. It was a $1000 worth of stuff and all he could tell me was O well you dont have to pay us the $165 for the labor of what we did do. I think the situation was handled very poorly all the way around down to not even be in notified when the insurance company said that they were going to total out the vehicle down to my vehicle being vandalized. I wouldnt recommend them if they were the only place in town.

La
Review №30

Great service. I had a special request unrelated to my original repair and they were able to accommodate my request to fix something else. Great honest guys.

Do
Review №31

They do excellent work and are very professional.

ch
Review №32

We had them do a detailed evaluation of a wrecked Mustang. It ended up being a total loss but they were timely and informative anytime we dealt with them. They answered all our questions and dealt with the insurance for us.

yd
Review №33

Drury Body Shop made my car look brand new! Quality work and results. They updated me on the progress so I never felt lost. They even detailed and sanitized it for me. 😊 Im very happy with the results. Thank you, Drury Body Shop!

Ge
Review №34

When I gave them the Durango it was dirty iside and out. Both bumpers had to be replaced, and some other stuff. I never had to wonder where they were. They kept me up to date every step of the way. There were a couple of delays for parts but I was always kept up to date. When I went to pick it up it was clean inside and out. The work done was excellant. They even cleaned under the hood. I could not be happier...

Pa
Review №35

Connection between Insurance & Drury Body Shop made the entry into estimation/ beginning repair fairly quick & East. Drury kept in contact throughout the repair process by text, so I knew when the repairs would be completed. Estimate of my part of cost of repair was fair and agreed upon in advance. When I picked up the car after repair, it had been washed and was pristine. All repairs were well done and on time.

Ka
Review №36

They were all very friendly and professional. The work was excellent and I will always use their service in the future.

La
Review №37

Recommend this place if you have any hail damage or any body repairs they did a good job to my car

ka
Review №38

Very happy with the body damage repairs they did on my F150. I was treated well by staff. And I was kept updated by text messages. I definitely would use them again.

Wi
Review №39

My experience with Drury Body Shop was the best I have ever had with any auto repair. They were professional and considerate of my time and needs. The job was perfect and they kept me informed each step of the way. I would highly recommend Drury to anyone.

E
Review №40

I initially came to this shop for an estimate. The lady working at the front desk just scheduled my car for the actual repair. She didnt care that the insurance only appraised so much. I didnt like her aggressiveness. I went ahead and agreed because they seemed legit. My car was in the shop for almost 4 weeks. When I finally got my car back it was missing a part that went in the back seat door. After a week, the rear lights were loose and almost falling off. I called about the issues and told me to go in. I dont live in Amarillo, going there requires me to take time off from work because theyre not open on the weekend. Yes, they fixed the lights but they are loose again and I havent received the part that goes on my door even though I gave them my address at least twice. I started noticing that where I put gas, the washer is loose. I would never go there again. My car hasnt been the same since I took my car there.

Pr
Review №41

We highly recommend Drury! Extremely professional and courteous! They walked us through everything and made everything easy. They do Great work!!!

Ca
Review №42

I can’t say enough about the service l received at Drury. They took my sideswiped Yukon and made it look like it just rolled out of the factory! The whole process from start to finish was by far the easiest and fastest I’ve ever seen. Drury has any of my vehicles that need to body work in the future. Great Job!Thank You!Carl Pinter

ch
Review №43

Friendly. Quick. Talented. Did great repairs and had them completed a few days early. Made everything simple and easy with my insurance. They are the definition of customer service. Always smiling and helpful. Keep me updated consistently. Made it easy to handle rental car. Highly recommend.

Lo
Review №44

Such a awesome place to take your broken vehicle to. The staff is very friendly and welcoming. They keep you up to date on where they are at on the repairs of your vehicle. They make everything so easy for the customers. My vehicle looks brand new! I definitely will recommend them to all my family and friends!

Ke
Review №45

Ashley at Drury Body Shop was amazing. She takes customer service to a new level. She was personable and greeted me at the door every time I came in. Drury was quick and did excellent work. They sent me text messages along the way so I knew exactly what was going on with my car. When I came to pick up my car not only was the body work done well, they had detailed the inside and outside of my car. If you need any body work done, Drury is the place to go.

Pr
Review №46

They replaced my bumper and light. The repairs were flawless!

T
Review №47

Excellent customer service and quick beautiful repair. New truck was hit twice in a parking lot on separate occasions. Youd never even know ☺️☺️☺️

Tr
Review №48

They do quality repairs at a fast pace. They will work with your insurance, keep you updated on progress and service is professional and helpful.

jo
Review №49

Honest ,dependable and do the best auto body repair. They have done the auto body repair on several of my vehicles and I couldnt have asked for a better experience on each one of them. Will continue to use Drury and highly recommend them to anyone .

Vi
Review №50

Amazing customer service. They had the rental car already waiting for me before I got there on my lunch break to make things quick. They repaired my damages, which were many, in a very timely manner. I will never go anywhere else!

Je
Review №51

Had to have the grille on my 2018 Chevy Silverado replaced. I called my insurance company and the guys at Drury took care of the rest. They made the whole thing very easy. Highly recommended!

La
Review №52

Excellent Service. They kept me up with updates on the truck. Super Fast and Amazing Work. Highly Recommended.

Ky
Review №53

We used Drury twice now and have had the best experience! They go above and beyond to make sure you’re happy! The work they do is exceptional and customer service is as well! We won’t be using anyone else! You won’t be making a bad decision picking these guys!

Jr
Review №54

This guys know their stuff and when they say come get your vehicle you can rest assure that your vehicle is ready and back to perfection..They use only factory replacement parts and don’t skim on cheep parts.They use on factory parts..love this guys and are the only body shop in all of Amarillo that I will allow to work on my vehicles!!!!!!!!

Lo
Review №55

Friendly staff.

Tr
Review №56

The Best Company, they take care of everything! You will not get better service anywhere! They were able to fix my brand new 30 day old vehicle back to showroom condition and took care of all the detailsto make a simple painless process.Great Job Drury!

Ji
Review №57

Overall I was very satisfied with the job they did on my van and I wouldn’t hesitate to use them again. I especially liked that they sent updates on how the repairs were progressing.

Jo
Review №58

They did a great job fixing a minor incident with my Tesla. And the price came in right at what they had estimated. My car looks great.

Mi
Review №59

Drury has been a rock solid option for work on multiple vehicles. They have been absolutely outstanding in every regard. Honest up front about options, timely on repairs, staff is outstanding and friendly. I honestly have no reason to ever consider any other body shop as Drury has been my choice for years!

Gi
Review №60

Great people & great service! Everything looks the way it should. It took a bit longer than we would have wished, but honestly thats to be expected! They kept us in the loop the whole time via text snd calls. Thanks Drury Body Shop! ☆☆☆☆☆

Ta
Review №61

Great people to work with, very polite and honest. They fixed up my car within the given time frame and even cleaned it for me, which was beyond my expectations! I will always go back whenever needed in the future.

As
Review №62

One if the best auto body work shops I have seen. No hidden charges, very up front, honest and quality paint work. Very professional atmosphere.

Ma
Review №63

I have used Drury before and they have done excellent work. Was glad to use them a second time. I have a Nissan and they have someone that is trained for Nissan cars.

Ju
Review №64

Wouldnt bring my vehicle anywhere else in town

Ka
Review №65

After about two weeks, I was upset but instead of letting me be upset, Chad did everything to make me a happy customer! He did above and beyond what I expected and I was very satisfied! They do impeccable work and after our misunderstanding, our car was completed with exceptional service.

Me
Review №66

I am very pleased with Drury Body Shop. They repaired hail damage, fixed a scratch on the fender and replaced my windshield. My car looks new again! They kept me up-to-date on the status of the repairs, and my car was ready when they said it would be ready. The staff was very courteous and professional, and even made the return of my rental car easy. I would definitely recommend Robert Drury and Drury Body Shop.

Ki
Review №67

Great communication...the text updates were fantastic. Work done on time and my car was repaired right! Super friendly staff...very positive experience.

Ra
Review №68

I have had my car repaired 2 times by Drury body shop for hail damage. They are very professional and I havent been disappointed once. They even detail your car inside and out! Communication via text and phone conversations kept me informed on the progress. I highly recommend Drury body shop for your repair needs!

na
Review №69

Everything is perfect, that’s all. Thanks

Sa
Review №70

I had the best experience with Drury! Ashley & Chad both helped me from the very beginning of my claim process to the very end. They understood & explained everything so carefully. My car looked absolutely brand new when I got it back! I highly recommend this body shop to anyone & everyone! Thank y’all so much! I can’t express the appreciation I have for all the help. Thank you!!

Ti
Review №71

They do excellent work! They have excellent customer service and do what they can do get the job done on the time needed. They are there to get the job done and also want to make sure the price is right!!!! We have had them repair three cars and they are the best! Their work is high quality and they treat you right.

Ja
Review №72

The employees were professional and did high quality work. I really appreciate the team at Drury.

Ro
Review №73

Fun and lively place with live music.

Da
Review №74

Robert and his team do amazing work!! They got us in immediately and keep us updated on the progress. The car looks like new after some bad hail damage. This is the 3rd vehicle I’ve had them work on and each time is the same. You definitely want to go to Drury!!

Er
Review №75

Very satisfied with all of the work on my truck!!! Pat was amazing and very helpful! Thank you so much for everything Drury Body Shop!!!

Ry
Review №76

Probably the best place in Amarillo to have your vehicle repaired at. They took a bit longer than I expected to have it finished, but still about 5 days before the time they quoted me to have it finished. All lines match up, and the paint is perfectly matched. The only complaint I have is that they put on a Douglas tire instead of a Michelin like I originally have, so I’ll have to replace that, but it’s nothing to be angry about when they did such a good job on everything else, I just prefer a bit better quality tires on my vehicles.

Sh
Review №77

I highly recommend Drury. They worked on my car recently and when I dropped my car off they Uberd me to work. This was MUCH faster than waiting for a courtesy vehicle & driver to get back or drop 3 other clients off on the way to where you need to be. Work was completed in the stated timeframe and then they Uberd me back to their shop for pickup. The work was perfect. Ashleigh and Chad are all about customer service and the whole process from start to finish was completely smooth and effortless. Red Carpet Service. Thanks, Drury.

St
Review №78

Best place by far to get work done on your vehicle. Love the fact that they have a Geico adjuster on site. Dropping off my vehicle took less than 20 minutes. Ashleigh greeted me right off the bat, had all the paperwork ready to go. They called the rental car place to let them know i was ready for my rental. Went over the damage with Danielle (adjuster) and in no time at all, I was on my way. One thing I want to note just to show the level of customer service, Ashleigh made sure I had everything out of my vehicle that I needed before I left, including my sunglasses. The texts letting me know the progress of work was awesome. I let them know I lived 2 hours away and Ashleigh made sure to call me 2 hours before it was ready to be picked up. The work on the vehicle was amazing. Literally cannot tell it was damaged at all. Picked up my vehicle and noticed they also detailed it from top to bottom. I will never use anybody else. The level of customer service provided is just unheard of in this day and age. Absolute class act company!!!

Ch
Review №79

Drury Body Shop is one of the best places that i have been to get a vehicle fixed. Chad and his crew makes every customer feel welcomed and are friendly, fast, and they make sure the job gets fixed properly and they make sure the customer is happy with the work that is done. They also keeps the customer informed and updated on every step they do. If my vehicle is ever involved in a wreck again. I will for sure now use Drury Body Shop. Thanks Chad!!!!

La
Review №80

The friendliness and professionalism of the Drury staff is unmatched..they did an amazing job ensuring my experience went as smooth as possible.. I was able to drop off my car and pick up a rental in about 20 minutes, in one stop.. they made sure I wasnt inconvenience in any way, provided regular updates on my vehicles process, and even did a full complimentary detail on my car! I will only do business with Drury and will definitely recommend them to my friends and family!

Sh
Review №81

They did a GREAT job on sons vehicle. Wont go back, Unless need quality repair work done on another vehicle. GREAT JOB, ladies and gents!

An
Review №82

I have used Drury several times now. They provided me with exceptional customer service and excellent, high quality, repairs to my vehicles each and every time . I was kept up to date and was informed of the status of my vehicle with out having to call. Their process is seamless and highly professional. I highly recommend Drury.

Ed
Review №83

Simply Great ,did everything I needed in the time frame they said and I needed!

Ke
Review №84

Took about 10 days longer than they said it would take (3 weeks total). Got my car home and the area they replaced (back fender) still wasn’t set in the right spot so I had to take it back up, and leave it an extra day.Got it home, and it’s still not set right, but honestly felt like a burden trying to get my car back the first two times so I’m just counting my losses at this point.

Sa
Review №85

They did a great job repairing my vehicle and even had it ready before the estimated time of completion. The staff were all very professional and friendly. I also had the convenience of receiving my rental vehicle there, as well as dropping it back off there.

Br
Review №86

Great customer service and delivered my car before estimated finish date. Ashleigh was great and Jeff even stayed a little late to wait on my wife to come pick up the car. Would definitely use/recommend them.

pi
Review №87

Everyone was very friendly and worked around my schedule. Great work done fast! They will be my go-to from now on.

Jo
Review №88

Good work

Ab
Review №89

They are amazing with costumer service flawless as well is there work left my door looking brand new!!!

Bo
Review №90

What a great experience. Robert and his Team do and outstanding job. Alway communicating we us do we know what’s going on. Thank you!!

Cy
Review №91

It was the first time I have had to get repairs done on any car, but it was fast and easy. They were very helpful with the whole experience!! Plus you would never be able to tell my car was hit. Amazing job guys!

V
Review №92

Chad and Ashleigh really took good care of me! Very happy with my car! Drurys is the BEST! I picked up a super cleaned and detailed car with an above and beyond repair!

Ca
Review №93

I was recently hit by another driver and her insurance partners with Drury so I decided to give it a shot. They were very informative and helpful, and my car was fixed very quickly. So far all the repairs seem to be of good quality, I would recommend using them.

Kr
Review №94

If you’re looking for a great body shop, look no further! I had a hit and run on my car and I didn’t know where to take it so I chose Drury based on their reviews and it turned out being the best decision! These guys are so nice, professional and the communication they keep with you is above and beyond. Chase was the one helping me and told me my car would be out for about 3 days but I got a call the next day saying it was already done! My car looks amazing and I couldn’t be happier. Thank you for all the help!

Ju
Review №95

The work was perfect. The customer service was great. Everybody was very kind and friendly. I would definitely recommend your company.

Ja
Review №96

They worked with the terrible insurance company who payed for my claim with such professionalism and did everything in their power to take care of me. In a frustrating situation, everyone at Drury was calm and helpful.

Ju
Review №97

Great overall experience. Chad was friendly and professional from the start. They got my truck in quick and finished it before the scheduled date. Work was quality, and attention to detail was fantastic all the way down to the paint protection and clear vinyl wrap I had on my truck. My truck was cleaned and ready to go when I went to pick it up.

Ti
Review №98

They have fixed both of our vehicles and both times they have done an AMAZING job!!! From beginning to end the customer service has been phenomenal all the way to the end of DETAILING my car inside and out!!!! Hands down the best body shop Ive been too so far. Thank you for taking care of us and our vehicles.

Fi
Review №99

Amazing customer service and professional work. All the staff were very humble and respectful. I really appreciate Chase and Ashley for all their help! Thanks much!

Da
Review №100

Could not have been more pleased with the great job that was done by Drury. Top Notch!

Information
6 Photos
100 Comments
4.8 Rating
  • Address:3220 Commerce St, Amarillo, TX 79109, United States
  • Site:http://www.drurybodyshop.com/
  • Phone:+1 806-358-8134
Categories
  • Auto body shop
  • Auto glass shop
  • Auto painting
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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