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Diamond Cut Granite Company
455 E House St Box 2883, Alvin, TX 77511, United States
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Diamond Cut Granite Company

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Li
Review №1

Jeremy was very professional,efficient, honest and professional. Jeremy was always available to answer questions. My kitchen counter tops look amazing. I would definitely recommend Diamond Cut Granite.

Co
Review №2

I am obsessed with my countertops!!! They answered all of my 1,000 questions. They are very knowledgeable, super nice and very helpful! Did I mention how great they turned out?!? Beautiful!Could not have been happier! Thank you!

Me
Review №3

ON TIME! EXCELLENT WORK QUALITY! True to every word he told us...Excellent price..painless process!

He
Review №4

Great service, all questioned answered, the crew showed up on time, was in and out within an hour. The best price for my budget, my job was completed in a timely and professional manner. The guys that installed my sink and granite did a wonderful job, my kitchen looks amazing!

Ea
Review №5

Great price. Great service. Chose the perfect granite slab for our cabinets. Was given a day and time, crew showed up on time, install was flawless. Would recommend Diamond Cut Granite to anyone.

An
Review №6

Could not be happier with their work from beginning to end. Jeremy left no question unanswered... And trust me, I had many. The process from picking granite type to having it installed was easier than I ever thought and he was there readily available by phone than stopped by during install to ensure all went accordingly.

Si
Review №7

Jeremy was fantastic to work with. He was able to work around cabinet installation issues and finished the job quicker than expected. Customer service was top notch. Very responsive to calls and messages. His crew that did the installation were very professional and went above what I expected while cleaning up the job site. I highly recommend Diamond Cut Granite Company

Bi
Review №8

Jeremy and his team did a great job. They installed in less than a week and the price was also great. Really appreciate it. If you need someone he is the right guy stop looking.

Je
Review №9

They were able to get our counter tops in quickly when we were ready after having to rip out our kitchen due to the freeze. They matched up the veining perfectly and the countertops looks great.

An
Review №10

Remarkable service from start to finish. Jeremy helped us from start to finish on picking our granite, lamination, and installation. My advice..pay the extra cost for the lamination because it was so worth. We went with 2cm slabs and added waterfall edge with lamination with Santa Cecilia Classic. This company uses an awesome distributor (Expo Stone) for picking your slabs and Jeremy is a man of his word and always available for questions or concerns. Look no further and you will not be disappointed in price, quality, fast fabrication, and exceptional service.

Ga
Review №11

Jeremy and the crew did an amazing job with our quartz countertops. The customer service was second to none. Highly recommend them.

Be
Review №12

Jeremy was very patient and kind. The guys where very courteous and professional.

Ma
Review №13

From beginning to end Jermey was honest, professional and quick to respond. Our granite countertops are stunning and exceeded our expectations. We would absolutely recommend diamond cut granite to anyone looking to replace their countertops.

An
Review №14

Jeremy was great to work with. He made himself available anytime to answer any questions. His warehouse of different granite tops will appeal to the most discerning client. His prices easily blew any other competitor out of the water and workmanship top notch.The whole experience was a pleasure from start to finish! I will be using Diamond Cut Granite for my bathroom remodels and would definitely recommend to anyone.

Sa
Review №15

We were so impressed with this company. From initial contact through install Jeremy was beyond helpful and provided AMAZING customer service. Our finished result were absolutely beautiful. I loved being able to pick out the actual slabs of granite that would be in our home. He also beat all the other companies I received quotes from. Will recommend Jeremy to everyone.

Je
Review №16

Absolutely beautiful! The best customer service anyone could ask for! Jeremy went way above and beyond on this project! He really made it possible...with great prices and an awesome product! I cannot thank you enough for how you helped me...if I ever need more work in your trade or know anyone that does you will be the only person I call!

Ka
Review №17

I cant say enough how pleased I am with our countertops! We have been working on a kitchen remodel disaster forever so I am still in shock at how quickly the countertop situation went. I was given Jeremys phone number on Sunday October 11 by a friend who found him online. I called Jeremy Monday morning and he told me to send pictures of my kitchen for an estimate. I sent pictures at 12:39 and had an estimate at 12:46. We couldnt go to Houston to look at the granite until Saturday morning. The inventory is huge and we walked around and around for about an hour and a half before finally making a decision. Once we picked out 2 slabs we sent the info to Jeremy who immediately called to set up an appointment to take measurements. Jeremy arrived at my house Monday October 19th and scheduled installation for Wednesday October 21st. Today, Wednesday morning Douglas, Manollo and Rider show up with my countertops. These guys are the best of the best! Excellent work ethics, super polite and OMG the awesome personalities. They were in and out too fast as I was enjoying conversing with them as they worked. Again, I am still in awe that I actually have countertops already and how gorgeous they are! I will be telling everyone I know to call Jeremy and his awesome team! Now if only the rest of the house could be finished....

Sa
Review №18

I had a great experience with Jeremy and Diamond Cut Granite. I just had my counter tops put in yesterday and they are beautiful! The communication was great from start to finish. I got many quotes before making the jump to get rid of the old white laminate counter tops, and even with a big shiny sink and granite that was unique and interesting, I got a great price. I would definitely call Jeremy again!

Je
Review №19

Jeremy at Diamond Cut Granite was extremely helpful in guiding us through the remodeling process. Very professional and we are beyond happy with the results! Highly recommended if you want someone honest who does great work.

Bo
Review №20

Jeremy and his team did a fantastic job with no surprises. The crew never stopped working, was very professional, and always had smiles on their faces. The results are spectacular and we couldnt be happier. We will be recommending them to anyone who needs granite work done.

Ro
Review №21

This company did a great job on our master and guest bath countertop replacement. Jeremy took the time to make sure the final result was what we wanted. The guys who did the work were polite and worked hard until the project was finished. I would hire Diamond Cut again, and highly recommend them to friends and family.

Ji
Review №22

We had been on the fence for getting granite counters for our kitchen for a long time and finally decided to make it happen.We decided to use Diamond Cut.After working with Jeremy, and going through the entire process , we are 100% satisfied!! Jeremy worked with us diligently and thoroughly from start to finish.The quality and communication were second to none!My wife was skeptical but i told her that any company who doesnt ask for a penny until the job is complete is 99.9% legit and does quality work!Dont waste your time looking for any other granite companies.. ask for Jeremy from Diamond Cut and you are good to go!D and M from Santa fe texas Santa fe texas

Ja
Review №23

If you are looking for an honest contractor then talk with Jeremy. He did exactly what we asked of him and delivered the product when we needed it. His installers were very efficient and left no mess behind. Jeremy made shopping for granite very easy and his prices were GREAT!

Ra
Review №24

Thanks Jeremy for an awesome experience of working with your crew for our kitchen and bathroom countertops. You and your crew skills was awesome. Your crew was very detail and followed your instructions to the letter. Their cutting skills was excellent. They clean up afterwards and checked to make sure we were satisfied. I appreciate the fact Jeremy was in constant contact with the crew and me throughout this process. Your estimate was fair and accurate. Your recommendation for granite and quartz was awesome. Great job!! Highly recommend!!

Ch
Review №25

Great experience with Diamond Cut Granite. Kitchen countertops and bathroom vanities turned out beautifully.

CR
Review №26

Jeremy is great communicating, even with follow up for problems. However the porblem doesnt lie with Jeremy. The subs he uses to install are either rushed, or dont care, or cant comprehend. We had a lot of granite installed, two bathrooms, kitchen, and master bath shower surround. One would expect this much work to take two days, but they rushed it into one, with a late start and didnt finish until after 8 in the evening. Problem one, during the day of the install the installers could not seem to close the front door behind them, even when cutting the granite in the driveway. End result was the house caked top to bottom in dust, heavy gray dust on everything and mosquitos by the horde inside. Problem two, damage to the shower pan. To be fair, they tried to patch it (not acceptable to me) but it was chipped from setting slabs on it. The solution was for me to pull it out and replace it myself, and they would cover the parts. Thats a lot of work, and I had already done it once.Problem three just showed up. I have been dragging my feet putting the rest of the bathroom together, well, its almost done, but when using the shower another problem shows up. The installers used lots of silicone caulk everywhere else, but for some reason didnt in the shower (I can only speculate they dont have any idea what happens in a shower) instead they caulked with acrylic painters caulk. Well, acrylic caulk is not water proof, its not even water resistant, so Ive spent the morning digging out the acrylic caulk to replace it with silicone.My advice, if you are going to use Diamond Cut, either request Jeremy be there for the entire job, or you sit there and play the part of the contractor to keep the installers in line. Inspect carefully before accepting the finished product, and by all means hold them to the fire to make the job right.

M
Review №27

Unfortunately I cannot recommend Jeremy Faerman from Faermans Construction D.B.A. Diamond Cut Granite Company. He gives great customer service over the phone, is very eager, always available, good at scheduling, and willing to meet you at the right price point, but when it came down to the actual work that was done, the quality suffered. Perhaps it was because of the crew he used that day - perhaps it was because it was the Friday before a long weekend and they simply werent there to do their best work and instead did their fastest work - but numerous people have commented on how poor the fit and finish of our counter-top is.After they had installed our white marble counter-tops I pointed out that there were brown striped stains in certain places - I then determined they had left the thin wood template they used to cut the slabs to size, sandwiched in between the slabs while they traveled in the truck, and the rain had leached the stain out of the wood and into the marble, drip lines included. They said the stains would eventually sink into the marble and disappear, but it was so bad on one of the pieces that they used up more of our marble to remake that piece, but didnt have quite enough to make it the same size, so had to glue a small piece on the corner. But it was so late already that they rushed the work and it didnt come out well.The sink was installed using some pieces of broken plywood, screwed crooked to the inside of the cabinets to sandwich the lip in place. Not exactly proper installation hardware.After that, for an additional fee I was sold a sealing treatment for hundreds of dollars, which turned out to be Jeremy using a thin old rag to wipe a stone sealant liquid over the surface - except nobody cleaned the marble off first, so it still had layers of dust on it from all of the work that had been done with it that day - resulting in circular swirling scratches over the entire surface that readily appear in sunlight.One of the bar counter-tops isnt level and visibly tilts forward, one of the back splashes isnt flush, and all over the kitchen, the edge laminate seams and slab seams have chips filled with grey epoxy filler in multiple places, not to mention a couple of the chips that were in the top surfaces already when they arrived (this has to occur after delivery to the stone provider because you can tell when they have no polish on or in the chip). And those stains they said would disappear? They are, almost one year later now, still very visible.So after it all, even though Jeremy (who never came out again himself) sent an associate to check on the stains, they did nothing to rectify anything, but still demanded final payment for the work. No refund, no offer to redo or correct anything at their expense.It may be BBB time, except they arent registered with the Bureau....

El
Review №28

Thats an apartment.

Information
64 Photos
28 Comments
4.6 Rating
  • Address:455 E House St Box 2883, Alvin, TX 77511, United States
  • Site:http://diamondcutgraniteco.com/
  • Phone:+1 832-264-3445
Categories
  • Granite supplier
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:10AM–5PM
  • Saturday:12–5PM
  • Sunday:8AM–6PM
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