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Cricket Wireless Authorized Retailer
124 E Chestnut Ave, Altoona, PA 16601, United States
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Cricket Wireless Authorized Retailer
Comments
Ri
Review №1

Went on 11/1. Changing from Verizon to Cricket saving $200 a month. Baba assisted us for 3 hours because Verizon would not give us the proper information and locked our account. 11/2 we go to Verizon ( Logan Town ctr) explain to them what was going on. She tells us she fixed it and gave us an improper pin #. Go back to cricket and same deal as the day before, locked account. Baba calls Verizon and gets the correct information and now we are proud carriers of Cricket! Good job Baba!

An
Review №2

I came here to get a phone baba enrolled me on broad band benefit he is great God bless him

Ri
Review №3

I just got new service from baba and he was great no issues no worries

Na
Review №4

They give you the run around without s good address, i finally got disgusted and was able to amazely do it onlie without the help of Cticket.

Ke
Review №5

BAHA was the best and most patient man we have ever had the pleasure of working with we had to spend nearly 3 hours on the phone with boost mobile porting our numbers over this man is a saint and we thank him so much!!!! Would recommend to even my enemy.

Da
Review №6

Great fun fast and friendly service from the staff. Got a great phone and accessories for a deal

Ma
Review №7

Great customer service, came to pay my moms bill and ended up switching to cricket wireless Baba is a great guy and hook it up.. thank you again Baba!!!

su
Review №8

Just awesome people, check them out

Di
Review №9

The representative that we spoke was very knowledgeable of the products. He also helped up with the different plans and also help me get a clear understanding of the product I would like. Mike was very very helpful

Ta
Review №10

Guy in there is an odd one . Gave me creepy vibes .

As
Review №11

Baba was absolutely wonderful in our experience getting two new phones! I highly recommend switching to cricket! Come see Baba! Thanks again for all your help !!

Ja
Review №12

Baba was extremely helpful and made sure all of our questions were answered and that we got every discount that was available for us.

Br
Review №13

Baba was very helpful a few weeks back thats why I came back to get a plan and phone hes was vary helpful

We
Review №14

Had a very nice experience with baba very nice guy great place to go and get good deals . He will be the man to see.

Ju
Review №15

Great customer service

Ke
Review №16

Baba we really nice and he was slow and easy for it thanks for the help

Ka
Review №17

It was a very pleasant experience he was very patient and understanding.

El
Review №18

It was a great experience he was absolutely so helpful would come back again even thinking about switching to cricket just because they way we were treated

Da
Review №19

Wonderful service

Da
Review №20

Awesome service answered my questions

Jo
Review №21

Baba was very helpful and his customer service was remarkable

Ma
Review №22

Baba was awesome fast and very nice

ch
Review №23

Baba was very experienced as my service was fast and well it was a pleasure to switch providers. Very prompt and precise service.!!

Al
Review №24

Dont waste your time. Associate was lazy and wanted to do nothing besides just stand there.

He
Review №25

Great service!! Awesome prices!!! Baba is very friendly and good at helping with getting best deals!!

Ca
Review №26

Bubba was an amazing help. Not only did he get my husbands upgrade done I came in the next day to do mine and he knew who I was and what I was getting. He also advised us on what to do if we ever needed to add more lines. I definitely recommend this store.

St
Review №27

Worked with Baba today. He gave excellent advice and servuce. Will recomend him to all my friends.

Ri
Review №28

Good service

Be
Review №29

Whatever problem I have when I go there Baba takes care of it. Hes the best.

Ev
Review №30

Awesome helpful people and great coverage !! 4 like for $100 and free phone. I switched and saved. Best deal !

Cl
Review №31

Very quick and easy. Every answers answered. Baba, what very intuitive. So far so good.

Ch
Review №32

I have never had a bad experience with cricket wireless they have worked with us for years now even with payments and friendly service when your in the store

Jo
Review №33

I had an amazing experience with getting my first new cricket phone set up. East chestnut cricket is the place to go for a great phone great price and great atmosphere!

Ke
Review №34

Baba is the man! Excellent service fast friendly what more can you ask for. I highly recommend this store for any of your cellular needs! Make sure you look for Baba hes awesome. Thanks.

Al
Review №35

Baba was a helpful individual he helped me get an up grade with good deals he was a great person to deal to with great customer service ❤️

Je
Review №36

I work at this store and I hope all of my customers are satisfied and stay satisfied. If for any reason you are not satisfied when you leave here, please let me know or post a review here! I’m more than willing to help any way I can! 🤗

As
Review №37

I am very satisfied with my experience at this store 20 minutes of my time saved me almost 300 dollars a month would def recommend very friendly

Lm
Review №38

Cricket wirerless is awesome!There service is great and I’ve been a customer for 2yrs and never had any problems.I would recommend cricket to everyone

Ch
Review №39

Been in this store more times than enough. 5 lines is a lot of upkeep. Never have any issues. Always friendly and helpful

mo
Review №40

The representative that helped me was fast efficient and explained all the details of tbe plan and price thoroughly

Ma
Review №41

Awesome place and kind people

Ly
Review №42

Great service. Have had them for years and I’m very impressed.

Fr
Review №43

I was in and out, BABA was very knowledgeable and I got exactly what I wanted. Great experience.

br
Review №44

I came here to get more space on my phone.Baba is very nice to me he explained everything to me.Then i came back to get a upgrade on my phone.

Je
Review №45

I was at your store today on chestnut ave! Had a amazing visit! Steph is a amazing working she is super friendly! She helped me with everything I needed! U need more ppl like her! Thanks Steph for all your help! And explaining everything to me! Your amazing

Do
Review №46

I went to the store yesterday I got such great service by Baba it was fast understanding about the bill and auto pay even setting up the phone great thank you so much baba we need more phone service people like you

Ro
Review №47

I have nothing but good things say about this cricket store and the employee baba. He was very helpful and very patient with me. We look at alot of phones. He explained alot about the different types of phones till I found the one for me.Thank you very much Baba

yo
Review №48

While I was at cricket I had a great experience very friendly and quick service!

Ta
Review №49

The services was great and very on point

Ro
Review №50

I went into the Altoona store today and Baba was very sweet and helpful

Al
Review №51

It was hard to understand the sales associate. But he did handle my situation to the best of his ability and I was satisfied with the outcome

Da
Review №52

The employee was very helpful and quick. Only thing I would have wanted was to be able to have hotspot and wifi calling because I didnt buy my phone at the store.

ge
Review №53

Baba was extremely great help and was very patient with customers and will so whatever needs done to make sure you walk away with a phone

Jo
Review №54

Had fast , friendly, and reliable service today from steph the representative at cricket ! Thanks steph for being loud and clear and explaining everything to me! Your awesome!

Me
Review №55

I had amazing service today at cricket by martins in Altoona pa ... The sales representative Steph had us in and out && she provided friendly && fast service as she transferred two phones ! Cricket needs to hire more people like her ! I was dreading changing phones over because how long and boring just one transfer of a phone can be ...let alone two ! Let me tell you though - hands down she was the best representative I have ever had to deal with .... Fast is an understatement when saying how fast she was && thorough... She made sure everything was working and she even answered a few questions we had with a fast response time ! When walking in the door she was very polite and made sure we knew she seen us by addressing us even though she was busy with someone else ... She multitasks like a boss ! Very good work ethic and very presentable ! If you ever go into cricket hope you have the pleasure of getting her to be your representative ... You wont be disappointed ! ...Today i went in and paid my bill and dealt with BABA .... It was a good experience .... He ended up greeting me as soon as I went in to the store && treated me with respect .... !Today I went in 8-2-2020 I dealt with baba ... Im really dissappointed with cricket ... First they made the charge from 3 to 4 dollars when you go into pay. I think if you already had service with them before they uped the price you should only have to pay the 103 ... We as customers have to pay 4 extra dollars to pay the bill inside the store ... We pay them 4 dollars to hit 3 buttons ... And now they added a 15 dollar shut off fee ... If you ask me I think since the coronavirus crickets trying to get a few extra bucks ... I get its only a dollar more but thats a dollar more for every customer that pays inside on top of the 3 dollars your already scamming us for && ive called about my daughters phone who is also on my plan and it hasnt worked since we got it from them -- yu can see theres no activity what so ever from her phone and that was since we got it ... Well after they sold me the glitchy phone that dont work they wouldnt return it at the store and switch me for another one that worked ! Im so over this phone company anymore --

Br
Review №56

I was at this plank rd store and while I was there the employee named Tarah lied to me about reactivating my line and also was beyond rude to me while I was there. Also there was people working next door that I guess made her mad so she was using profanity in front of me and my 2yr old son that actually made me wanna leave. Im sry but I will no longer come to this store I will seek other cell service or go to a different store. I just think that if this employee is having a bad day or dont like her job that she should quit or called off not be the rude, disrespectful jerk she was. Sry and hope that you get someone with a better attitude to work your stores.

Ra
Review №57

Bhupenn was very helpful and great to work with

Ma
Review №58

Super awesome place for great deals on that new device on a really awesome dependable reliable network stop in today for 4 lines for $100

Br
Review №59

The rates are good. Good deals. Nice service.

Rz
Review №60

Very courteous and very polite...Vava was helpful

Re
Review №61

Great service ! Baba was great !

So
Review №62

Free phones and 4 lines for just $100 !! Can’t beat that. Try it, you will love it. They have service every where, canoe creek, Bedford, Tyrone, ebensburg. Finally I have service every where. Thanks Cricket :)

Bi
Review №63

Was very good experience and did good job getting what I needed

Sh
Review №64

Very nice guy quick with services

Ty
Review №65

Showed up at 6:50 (the earliest i possibly can) only too find the doors locked.. Apparently staying open until the posted time your supposed to stay open till is too much too ask..

iT
Review №66

Great super cheap with great cell service

mi
Review №67

Great service..better then boost moble as far as prepaid...

Ta
Review №68

Very good customer service.

Sc
Review №69

Was amazing and very nice

St
Review №70

Workers are very friendly and helpful

Ch
Review №71

Great service and very friendly

To
Review №72

Love my iPhone 7

Ma
Review №73

Very nice and helpful

Mi
Review №74

Cricket is the best phone company great service

Ty
Review №75

Pretty cool g

Me
Review №76

This place is a JOKE WHAT EVER YOU DONT GO THERE

Pa
Review №77

Best phone company I found

Ra
Review №78

Love the service.

Bi
Review №79

Close store early so you cant pay your phone bill!! Then you call and complain that they closed early and they say too bad.

Br
Review №80

Friendly Service

Kr
Review №81

Cricket is the best service ever!!

co
Review №82

Excellent experience

Ju
Review №83

Great experience

Er
Review №84

Great service

Co
Review №85

Great service

Sh
Review №86

Helpful honest people

br
Review №87

Got free phone !!

Jo
Review №88

Ok

Sc
Review №89

Good

Ci
Review №90

Not the greatest

Information
20 Photos
90 Comments
4.6 Rating
  • Address:124 E Chestnut Ave, Altoona, PA 16601, United States
  • Site:https://www.cricketwireless.com/stores/ll/US/PA/Altoona/124-E-Chestnut-Ave
  • Phone:+1 814-201-2517
Categories
  • Cell phone store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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