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Rent One
4411 W Center Dr, Alton, IL 62002, United States
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Rent One

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Br
Review №1

Miss Cherie is amazing woman to work with she make sure you get exactly what you want and she smell good all the time and have a bubbly personality She is soooo awesome

Ta
Review №2

The people at Rent one in Alton are amazing. Cherie, Bryan, Justin. Very friendly, knowledgeable, beyond helpful. You walk in the door to pay your bill, and leave feeling as if you were there visiting a friend, or two. Love you guys.

Be
Review №3

I went in looking for a recliner and Cherrie immediately greeted me and showed me what they had. I specifically wanted a cloth recliner that they did t have in the store. She was gracious enough to find me one at another store and had it delivered the next day! Customer service here is great and I highly recommend them!

Je
Review №4

The people there are wonderful! Especially that darn Cherie!! When i say she goes over and beyond for her customers, as well as her job! You all keep hiring people, like her, you all will ALWAYS have satisfied customers!!

El
Review №5

Not at all happy. I got a used couch and love seat from the Alton store only to realize on Sunday which they are closed and closed again Monday for the observation of July 4th, the set I got HAVE BEDBUGS and I cannot do anything about it until Tuesday morning! I sincerely hope they make this right and get my house treated since I am absolutely positive I did not have them before the set arrived Saturday.

Je
Review №6

The staff is what made the experience! Both were so nice. I was able to get what I wanted and everything was explained to me very well. Im very happy with my products. The delivery team was just as wonderful and helped me get everything up and running before leaving! Such a wonderful experience!

Ti
Review №7

The guys who delivered were great! We love our sectional! Our experience from beginning to end was great! A big Thank you to you all!!

Gl
Review №8

Everyone was amazing to work with.So glad to have a working refrigerator.

ro
Review №9

I have been going to the alton store now since 2012 the same people still work there and still are as friendly as day one. I was down on my luck back then and they gave me the help I needed now iam doing great but I still go back in and get things because of the people who still work there they have a smile on there face every time they even take time to talk with you what iam trying to say is they really care about there jobs and there customers you dont see that much anymore from businesses. I will keep going back there just because. Thank you alton store for everything you have done for me over the years see you soon

Sa
Review №10

I enjoyed going to Rent One. They had what I wanted and the price was right. I love the way they fixed my payment plan so I could pay monthly. The guys delivered my living room outfit today..very nice and friendly. I love my frontroom.

Ri
Review №11

Have been a customer of the Alton store long before it became rent one was skeptical of a new company I have never heard of so far it has been good working with Cherie an Bryan makes life easier Cherie has aPersonitaty that makes u feel welcomed in the store an helps u find what u looking for bryan is alround good manger that is helpful as well the delivery people are equall just as perfessional

Au
Review №12

Cherie was amazing!! Very helpful quick and just really works with everyone’s needs. Will be returning in the future

Ke
Review №13

Your staff at the Alton store is some of the best people that I get to deal with , always helpful from your sales to your delivery personal and I consider them all friends I have been doing business with them for at least 5 years and I don’t plan on going anywhere else. You couldn’t ask for better people and I always recommend your Alton store to a lot of people

Th
Review №14

This particular site alton,Il sharice I don’t know how to spell her name this woman is a GOD send rent 1 should really praise her she is awesome I’m not gonna put in details our enter action but she is truly appreciated thank you toots

Le
Review №15

Absolutely love Charie and how she works with everyone

Br
Review №16

Friendly customer service, answered any and all questions. Never once felt rushed or forced.

Di
Review №17

FANTASTIC. I was in a desperate situation and They came through for me!!!!

De
Review №18

I have been renting from them for years!!! I will come back for ever more!!! Everyone there is so nice!!!

Sh
Review №19

They were super great they knew one of my family members and they are liking tight-knit family there and theyre also friendly there and I appreciate that very much. They treated me and my mother like family and I love that about them and they have great prices right monthly prices you couldnt ask for nowhere better and I thank you very much for that thank you for your business.

Cr
Review №20

Always have GREAT customer service! Brian Cherie and Justin always take great care of me. Will recommend the alton store to everyone I know

Ly
Review №21

The people that.work at Rent One are superb.They care about their customers .To Brian and Sireece you two are the greatest. Go to Rent One.They have everything. And some pretty neat stuff at that

Ja
Review №22

Brian and Cherie are awesome!Friendly and knowledgable staff.I can always get what Im looking for!

ka
Review №23

There very friendly & always happy to help

Sh
Review №24

The people there are the best, always there to help.Store always clean and inviting

Ro
Review №25

Great ppl to deal with!

Ro
Review №26

I bought a bed mattress and head board but they failed to tell me I also had to buy a frame so when it was delivered I had to run out buy a frame and assemble myself it was very inconvenient

He
Review №27

Had the best service at this store. The staff was very friendly and professional. They answered all questions even before I had them. Would highly highly recommend this business.

Ca
Review №28

Our dryer conked out on us over the weekend so I called to see what was available. The lady who took care of me was super courteous and was able to get me set up and a new dryer delivered with no problems at all. Highly recommend.👍🏽👍🏽

Su
Review №29

I have been purchasing furniture and appliances from the Alton location since before they became Rent One. I absolutely adore the staff! Purchasing is easy, contracts are simple, pricing is reasonable (less expensive compared to their competition), and we will not go anywhere else for our rent to own needs.

Ci
Review №30

Friendly and fast service from the minute I walked in the door. I havent been to the Alton store or any in several years and was glad to see several familiar faces still there! I will always recommend Rent One to all my friends and family.

Ju
Review №31

#1 Rental Company! ❤️ Rent One

Jo
Review №32

Good people that works there being a smile to u when u walk in

do
Review №33

I like nation rent to own, Ive been referred my family/ friends there. They do work with u no matter whats going on ,Ive been with them for years. I wouldnt go any where else but there. The staff Bryan, Cheri, all are very nice and friendly keep up the good work

pe
Review №34

Very polite .they helped me pick witch one I wanted. Very Helpful.brian is really thereYou need helping finding things you need he.ll help you I love going in the store are calling telling them what Im needing if they dont have it.they will find it .

Pa
Review №35

Love the people that work there. Always very friendly and helpful. Would highly recommend them to anyone.

ki
Review №36

Rent one is awsome they take care of the individuals that rent to own the products. Great customer service goes above and beyond to make customer happy.

Ed
Review №37

Love the people here! They always treat me like family.

Mi
Review №38

My experience in the store was top notch as always. However, I was floored by the new $12.50 processing fee. That almost caused me to cancel my order. It will definitely make me hesitant in the future.

Gi
Review №39

I would just like to say the Godfrey store is the best place to rent stuff from. Cherie is the one that helped us she was very sweet and kind the environment was great will definitely go back there.

Ta
Review №40

I have been a Rent One customer for over 20 some years, and has always been pleased with the service I have received, and if I had a problem with anything staffing has always been very friendly and courteous, an solving my problem..So thanks you all for over 20 year of wonderful service..

De
Review №41

Always easy to work with especially Brian. My delivery guys were extremely nice and helpful!

Do
Review №42

I love Rent One they , are understanding and will work with u Bryan and Cheri keep up the good work. I wouldn’t rent from no one else.

Sa
Review №43

I have a home staging business and have been working with ALTON National Rent to Own. For 3 years now. I will not go anywhere else. The management, delivery people and everyone at the store are very professional and will do what it takes to get the job done right.Thank you for making my job easier.SANDY STAGING AND DESIGN

em
Review №44

Very nice & got me what I needed quickly

Li
Review №45

The staff is always helpful cant ask for better service they go above and beyond to help any way they can. Ive been a customer for about4 years wont go anywhere else can not say enough about Bryan and chereace will always do business with them . They are always willing to help with anything I will be doing future business with them

Sh
Review №46

The people at the Alton location have to be the best people Ive done business with.. love you guys. Joey from Godfrey..p.s. so.friendly too.

Ke
Review №47

Great company to deal with. Brian the store manager is a very friendly person to deal with. A pleasure doing business with them.

Co
Review №48

The workers there are always courteous and beyond helpful.

ph
Review №49

Brain a his team are great to deal with.

An
Review №50

They have all of the new items you would need to funish you house and they have yard things too

La
Review №51

Ok

ze
Review №52

Please stop sending me text from Rent One

Co
Review №53

Fantastic customer service!

He
Review №54

The employees Brian, Sherri all of them are great

Ch
Review №55

They work with me been customer 20 years

Ch
Review №56

I work here, the company is worth looking into

aa
Review №57

Always treat me right

mi
Review №58

Brian and Cherice are the Best

Le
Review №59

I got what I needed

Ja
Review №60

Got what we needed cuz our accounts were paid in full

Ha
Review №61

Friendly and very helpfull.

Ja
Review №62

Will never go anywhere else love The team there

ch
Review №63

Always treated great

me
Review №64

Not very helpful

Information
23 Photos
64 Comments
4.8 Rating
  • Address:4411 W Center Dr, Alton, IL 62002, United States
  • Site:https://shoprentone.com/locations/alton-il
  • Phone:+1 618-463-8888
Categories
  • Appliance store
  • Computer store
  • Electronics store
  • Furniture store
  • Home goods store
  • Mattress store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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