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La-Z-Boy Home Furnishings & Decor
410 FL-436, Altamonte Springs, FL 32714, United States
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La-Z-Boy Home Furnishings & Decor
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Ch
Review №1

We were greeted at the door by Joseph at the Altamont springs store. He was very informative and very helpful. He showed us around we were looking for recliners. We ended up choosing two recliners and can’t wait to get them.

Sa
Review №2

We went looking to purchase a new couch and our sales person was super friendly. After hearing what we needed she hooked us up with their free interior designer, Bonnie. WOW! Bonnie is awesome. She comes out to your house and does measurements. Then puts an entire room together for you! We ended up buying everything she suggested. Lazy Boy got it right when they hired her!

Da
Review №3

Jenn did a wonderful job of helping us navigate with our decorating decisions and possibilities. She connected us with Bonnie at the right time in our buying process so we could make a better informed decision. We bought $5700 with of furniture and I feel we got a very good deal for the amount of furniture we picked out.Great job Jenn and Bonnie

Fr
Review №4

We were pleased as we had a guided tour showing us the type of furniture that we were looking for.We were in fact able to find the right full-size sofa in which we were looking for.Fred B.October 14, 2021

Ka
Review №5

Our Sales Consultant, Donna Marri was outstanding. Her patience and product knowledge were well above average. The result was a very great shopping experience. Cannot wait for the new chairs to arrive.

Ju
Review №6

Very professional and helpful. We enjoyed working with Ray.

Ka
Review №7

Gabby was very professional and understanding. She was also patient as I looked for a recliner. The stock on the store was awesome and there was a lot to choose from.If I need furniture in the future I will shop Lazy Boy furnishings.Thank you

Ro
Review №8

La-Z-Boy furniture store in Altamonte Springs is the best! We needed new family room furniture and were trying to incorporate some inherited pieces to go along with something new. Bud, our very patient and knowledgeable sales associate, saw that we were having trouble figuring out how to put the room together. He suggested we speak with Bonnie, an in-home design consultant. Bonnie came to our home, measured the room, and saw the pieces we wanted to keep. We returned to the store a week later and were able to see a 3-D image of our living-room with a new space saving recliner sofa, chairs, fabric choices, and even an accent rug to pull it all together. What a great experience!

Ja
Review №9

Remember when companys stood behind the products they sale? Sales people were actually helpful and products were of high quality? We now call this old school retail a thing of the past. I am happy to say that Lazyboy conducts their business, old school . Quality furniture. Helpful no pressure sales people. Rock solid guarantee. Pleasurable shopping experience!

le
Review №10

Great experience. Rod really spent a great deal of time showing us a large variety of recliners and sofas. He was very knowledgeable and responsive to our needs and wants. Great service and products!

An
Review №11

Our sales associate Sarah M and designer Bonnie helped us so much in selecting and arranging furniture, rugs and accessories. Delivery was smooth and service department was quick to resolve a minor issue. From start to finish, a positive experience.

Ro
Review №12

Ms. Barrington was my sales person and she was extremely helpful. Once she realized what my needs were she directed me to the right chairs for my needs. She even went so far as sitting in some and recommending some for me to try out.A very good sales lady.

ri
Review №13

We have gone to Lazboy previously, it was a good experience. When we decided to purchase 2 more recliners, we knew we would use them again. Our salesperson William Demorrow was very knowledgeable about the “Maverick” recliner. William handled all the details of the sale promptly and professionally. We were very pleased, thank you. Looking forward to our delivery!

La
Review №14

Staff is friendly and helpful. They allowed us to sit on as many couches as we needed to find the one that works best for us. Also provided information about the different options that the couches may have.

Ad
Review №15

Bud helped me find a great recliner. We talked over many options, and even though he could easily have talked me into a bigger and more expensive chair, we found a comfortable option that more suited my needs and availability. No sales pressure, and they care about every sale, regardless of it being a $5k living room set, or a $600 recliner.Would definitely consider returning if the need arises.

Th
Review №16

I was very pleased with the service at this La-Z-Boy store and very happy with our salesman. He took the time to go over my choices and when I decided to scrap my first order and place a totally different order he was very obliging. I was impressed with the quality of the furniture and the options that I had. The store was well decorated, well stocked, and fully staffed, including an in-house interior decorator, should you require her services. I’ll give the store five stars.

La
Review №17

I ended up purchasing a new recliner and man…how did I live without this thing before? Salesman was very helpful and I got a great deal on the chair I purchased. Thanks!

Al
Review №18

Phenomenal service and phenomenal quality! They aren’t the cheapest, but you get what you pay for. The quality is definitely there, and they have lifetime warranties. Subject to certain conditions obviously, but they seem reasonable. Would definitely recommend.

Jo
Review №19

Staff specifically Joe were helpful in finding a new sofa. Joe made sure all our questions were answered and suggested several styles. Glad we found Joe. The Altamonte store is the largest in central Florida. Would definitely shop there again. La Z Boy sofas have features other brands dont.

We
Review №20

Sarah was exceptional in helping us find a sectional. Great customer service! Highly recommend!

Al
Review №21

Best service ever! Senior Sales Consultant Roger Labor, Jr took the a lot of time to show my husband and I sleeper couches, chairs, ottomans, and recliners along with the many fabric options — he printed out all of our options for us — and he did this knowing we would not be purchasing from this store, but from a Lazy-Boy in NY for an apartment there. There was no rushing, and no pressure — just amazing service. He answered all of our questions and offered great advice. We will return and definitely purchase from this store in the future when we need furniture for our Orlando apartment.

Ju
Review №22

JoAnna was very helpful. A smooth process all around.

Jo
Review №23

We went into the store and were quickly greeted by an associate named Gerald. He was really friendly and answered all our questions. He worked hard to find us a chair that my husband (this is Jonathans wife writing the review) liked and that was available right away. We did not purchase then but called back a few days later and was able to get Geralds help again (I assumed they work on commission? Not sure). He helped us and gave us a great deal!

Cu
Review №24

Our sales associate was most helpful. No pressure and answered all of our questions.

La
Review №25

I was shopping for a new recliner for my mom, she was with me. The lady who assisted me was very knowledgeable and took into account the features that would be best for my mom and her physical needs. The price and quality are great!

Co
Review №26

Its been 3 weeks, and still no reply. I think they just tried to save face by acting like they were going to follow up. Terrible customer service. Zero effort made to respond to me directly! Still waiting to hear from someone. I filled out the contact form, as requested.We purchased a leather couch, loveseat and recliner from this store with extended warranty. We were told later, by lazy boy, there was an issue with the leather supplied for our couch and loveseat. The chairs leather is fine though. Even though they know there was an issue with the leather at the time of purchase, they wont repair the couch and loveseat. I expected more from Lazy Boy!

Al
Review №27

We were greeted at the door by a pleasant, customer centered yiung lady. She gave us an hourof her time, making surethat we made the right choice for us. There wss no attempt to push or up our decision. In the end we found exactly the recliner that we needed which fit perfectly into our living room

An
Review №28

The service we received was excellent and attentive from the moment my husband and I walked in. Our sales associate Donna was warm, knowledgeable and extremely helpful. We were undecided as to which type of furniture we wanted and were pleasantly surprised to find they carried a variety of seating arrangements that were not recliners. In the end Donna helped us put together a beautiful sectional with fabulous matching pillows. The prices were so reasonable we added a recliner to our purchase. When the furniture arrived I had my doubts it would look as good as she described. I was proven wrong. Our joint enjoyable time picking out the furniture paid off. It looks amazing! We would recommend La-z-boy to anyone looking for no pressure sales and top quality furniture.

Pr
Review №29

I had a wonderful experience. The rep went out of his way to help me! Such an easy and stream less process!

Ta
Review №30

The sales associate listened to what I wanted and walked me right over to the perfect recliner. In and out in less than 30 min.

de
Review №31

Our last La-Z-Boy sectional was purchased lasted 15 years and it withstood two dogs. They’re comfortable couches that last. Needless to say, we went with La-Z-Boy again. I was even more impressed this time around because I feel like they offered more modern styles than years ago. The customer service at the Altamonte Springs location was superb. I did not feel pressured because there was no hyped up sale pitch and I feel like the price point is very fair for the quality. Overall, it was a very pleasant experience and I would highly recommend La-Z-Boy.

Je
Review №32

Roger was extremely knowledgeable and helpful in helping us select a née recliner! Cliff, at the warehouse, was also very friendly and pleasant to work with when we picked up our recliner this morning. Overall, a very professional and pleasant experience!

Ma
Review №33

We visited about a dozen furniture stores on Memorial Day, and made one last stop at the Lazy Boy in Altamonte Springs. Right away we were greated by a friendly advisor who let us have the freedom to roam the store, but was nearby for questions. La-Z-boy had a wonderful selection and a much more superior product than most of the stores we went to. The choices and customization were vast. Were looking forward to having our new couches delivered in the coming weeks!

Ca
Review №34

Joanna respectfully let Keith have time to dfo his own looking. He will walk out if salesperson doesn’t give him his “LOOKING SPACE “ on his own.

Jo
Review №35

We had such an amazing experience! Gerald was knowledgeable and very comfortable to talk with. He made the entire process very easy. We even got 5% off due to being a nurse. Next time I need to furnish another room I’m definitely going back to La-Z-Boy and making sure Gerald is there to help me out again.

So
Review №36

Joe at LazyBoy was great! He made the entire process easy. There are so many options in fabric, so it took sometime to decide.

Su
Review №37

We just received our brand new leather recliners and we could not be happier! From the moment we walked in the door, Sandra took great care of us. She asked if we had pictures of the room and measurements. She made some great recommendations and was very honest of what would work and what wouldnt based on our room and the types of recliners we looked at. Once we chose the recliner, we decided on leather. Sandra has a great sense of style and design and after going through the leather choices, pros and cons, the deal was done. I would recommend Sandra and La-Z-Boy In Altamonte. American made with a fabulous warranty. Tell her Susan sent you!

Jo
Review №38

Ray was very helpful. He showed me all examples of what I was looking for. Then he helped me get checked out and make arrangements for delivery.

Ji
Review №39

Although our order from La-Z-Boy will not arrive for nearly 2 months (this seems to be the norm at all furniture stores these days) we were very happy with the staff & how attentive there were about our needs.Joe Eichholtz helped us thru the configuration of our sectional with our space limitations. Very much looking forward to receiving our new sofa & coffee table. Enjoyable experience and we will return for any future furniture needs we have.We shopped.•Edit: 10/5/21 We shopped, we paid. They cashed the check for over $5k in less than a week. We still have no furniture nor a peep from La-Z-Boy. Sorry we ever went there.

Ca
Review №40

We were very pleased with both the service that we received and that we found the perfect couch for our needs. Thank you.

Su
Review №41

Great first experience at La-Z-Boy Home Furnishings. No pressure, very knowledgeable Assistant Store Manager, Rod was awesome. Took the time needed to pick out the perfect living room. I will be back for other needs in the future!

Kr
Review №42

We went to several furniture stores looking for just the right piece of furniture before deciding to purchase at La-Z-Boy. The biggest takeaway is the difference in quality. We really noticed a bid difference between them and the other stores. We wanted something that would last for a long time. The service was excellent, we felt like we received excellent service without a lot of pressure. We will definitely buy here again.

Ry
Review №43

Very friendly and helpful in finding just what we were looking for. Great selection of available furniture

jo
Review №44

My sales person, Sandra was excellent. It was because of her knowledge and professionalism that I purchased there.

Ca
Review №45

Sarah Murdock from the Altamonte Springs store was fantastic! Very patient and provided a lot of choices. Helped me with financing options and shipping (I live in Clearwater) details. Wonderful to work with. Highly recommend.

Re
Review №46

Sarah was personable, friendly and attentive to my mothers needs who was actually buying the recliner. She really listened to what she was interested in. She was great! The chair has not arrived yet, but we are hoping delays are not too long.

Sh
Review №47

Everything was perfect. Donna is amazing !

Be
Review №48

My husband and I went to the La-Z-Boy furniture gallery in Altamonte Springs yesterday. Chris was the designer who helped us. It has been 15 years since we have bought living room furniture and so we were quite out of the loop as far as what to buy, design, price. Chris helped us pick out the living room set within our budget that I know he’s going to look very nice in the house. He took almost an hour and 10 minutes with us showing us fabrics and different sofas which he felt with me our tastes and needs. We have never gotten any attention like this going intoOther furniture stores such as Kane’s furniture. We felt very well taken care of. We would recommend the ultimate lazy boy furniture gallery to anyone who is looking to splurge a little and get a very nice living room set. We are now in the process of waiting the 10 to 12 weeks for our custom furniture as we chose to pick furniture that was not in stock. Given the fact that we will probably keep this furniture for the next 15 to 20 years, and the fact that I’m confident it will actually last that long, it is going to be well worth the wait.

Th
Review №49

From the moment we walked in friendly knowledgeable service and a wonderful selection. I bought the perfect recliner at an incredible price.

Na
Review №50

Gerald did a thorough job explaining our options. He is enthusiastic, and he was very helpful. It was a good experience.

La
Review №51

From the moment we walked in Sarah was gracious and attentive to my grandmother. She even had returning clients but still made sure to check on us both. My grandmother is not the easiest of clients to please but she hit EVERY mark.

El
Review №52

Excellent customer service from a lady name Sarah Murdock 5 🌟 I will definitely return to this location soon 😀

Jo
Review №53

Upon walking into the Altamonte location, we were greeted by Chris. The gentleman was professional and patient. He was well spoken and very educated on the array of items and choices. Two weeks later, we met with him, again, while being accompanied by the designer. She was down to earth and very accommodating on the numerous changes we made since our last visit. Overall, the experience was 5 stars all the way. The only drawback to anything was the order timeliness. We were originally quoted for roughly Christmas and then informed it was pushed back to mid January. We understand the entire order is custom made and COVID but we had no idea it would take 3 1/2 - 4 months. Overall - we are satisfied with the order and cant wait to see our new set!

Ga
Review №54

After shopping 8 largest furniture stores in Orlando, we ended up buying a sofa & loveseat set from La-Z-Boy. Rod was more than helpful and very patient with all of our questions. He spent time helping us with alternaties, fabrics, features, etc.The #1 feature of the sofa we bought was the wireless remote to control all operations...legs, back, lumbar and headrest. From our research and shopping, no one else builds or offers anything so advanced and useful.Bonnie also helped immensely by providing us with a drawing of our living room (using our dimensions) and gave us a print out with our new furniture located where we wanted it.Thank you for the best furniture buying experience in Orlando : - )Thanks Rod and

Ta
Review №55

Our salesman, Chris L., was amazing. Really appreciated the time he took to show us the furniture (sofa and recliners) they had in stock. He was very friendly, knowledgeable and had a lot of patience because we were trying out lots of recliners :). He still had a great sense of humor even when we said we would think about what they had and give him a call back. He probably thought we were gone for good but we truly believe in the quality of La-Z-Boy furniture. Called back and purchased two recliners. Thanks Chris!!

Ma
Review №56

I started my furniture journey in the Hudson Valley, New York as I am soon to be a Florida resident. Although the salesmen in NY were aware I would not be purchasing anything at their store, they graciously assisted me look at fabric swatches and were extremely informative and suggested I call a store in Florida. I thought I couldn’t be more pleased with service until I called the Altamonte Springs location. Christopher is the most patient and gracious salesperson I have ever had the pleasure of collaborating with. His designing skills are exceptional and he can steer a wayward designing “wannabe” in the correct direction without offending and actually in a very positive manner. Chris spent well over an hour with me on the phone and we even FaceTime’d several times so that I could view items Chris recommended. Overall, Chris went above and beyond and is wonderful.

yo
Review №57

Gabriela is excellent lady she took her time to help us in everything that we was looking for it .Excellent salesman.

Bi
Review №58

The sales person was a little pushy but nothing over the top. They priced matched and I got a nice chair at a fair price.

Ka
Review №59

Ask for Chris: No stress, no pressure. Just a highly knowledgeable low key salesman who listened to what I wanted and showed me my all my options. I’m “retiring” an old Lazyboy after 15 years and Know its replacement will be equally loved! You can’t beat their warranty either!

dr
Review №60

They are an excellent store to work with sales people professional, Knowledgeable and easy to work with for fulfilling their commitments that they explain to me and warranties.I recommend the store and the sales people to all my friends that want to buy quality furniture made in the USADRDAltamont springsFl. 32701

Ki
Review №61

Excellent service and recommendations based on need to replace 21 year old existing La-Z-boy recliner. Still had same mode and chose some power options for that. We also picked out a few additional pieces of furniture while we were there. Thanks.

Jo
Review №62

Bub and Johnny are liars who will say anything to get your money. Once they have it, theyll give you the finger, and theres nothing you can do.

Mi
Review №63

Our salesperson Trey, was very patient and completely explained all of the features on the item we purchased. After telling him what we were looking for he took us to the item he thought would best fit our need and it ended up being the item we purchased. Great experience!!!

Ke
Review №64

Amazing experience, they really know there product. Thank you so much for a non stressful experience, can’t wait to see the final product!

M
Review №65

Sandra Cheshire is a gem! She was fantastic to work with. Very knowledgeable and friendly. She was crucial in the furniture and fabric selection. I knew from past experience that I wanted to purchase La-z-boy recliners, again; added a sofa to the mix this time around. I was clueless about fabric selection. Sandra skillfully guided me through the process. I highly recommend the Altamonte Springs La-z-boy store and Sandra.

Ma
Review №66

We truly enjoyed our experience with Ray at La-z-boy. He was very informative and not pushy. We would buy from La-z-boy again.

Sc
Review №67

Bud was our salesman. He was helpful, attentive but he wasn’t pushy. We are happy with our purchase. I do wish we would not have to wait until May to custom order.

Re
Review №68

In January 2004, my husband was returning home after emergency open-heart surgery. He needed a recliner and I had always heard great things about La-Z-boy.I purchased the recliner, which he still uses today. While it is still in great shape, he has asked for a new/updated recliner for Christmas.Senior Sales Associate, Donna Marri, was extremely helpful and knowledgeable. I am beyond grateful for her assistance as well as other associates who helped with sizing a chair for my husband.Warmest regards,Rebecca Burke

Ap
Review №69

I loved this place! The furniture is great quality, the sales staff is friendly and very knowledgeable about their products. I love that it’s American made. They also are really great at coordinating your furniture with your paint color and accessories! Great experience ALL around, will definitely be back for more!

Sa
Review №70

I highly recommend shopping here and ask for Thais. She is extremely helpful and low key. Suggested many options to meet our needs. Great experience.Update: couch arrived and is not comfortable to the point where we went back to the showroom to see if we received the correct couch. Was told it takes time to break in cushions. We are not happy at all and now have to find some way to make this comfortable by buying a pillow or something since it’s been a month. It also arrived damaged - that was rectified quickly therefore will give 3 stars because their service is very good. Couch would get only 2 stars though solely because it looks nice. I will not buy a custom couch again.

Mi
Review №71

The sales person Joe listened, informed and demonstrated the products well. We got the options, left things for us to decide and we left with new furniture.

Ra
Review №72

I had a wonderful shopping experience at the Altamonte springs lazyboy store. Roger was so helpful getting me specs, comparing fabric samples and delivery dates for all the recliners i was interested in. He had great recommendations and understood what i needed for our family room. I am so happy with our purchase. Overall the process was very smooth and loads of fun.

Ch
Review №73

When I first walked in the door I was greeted by Gerald. He listened to me, asked questions about what I wanted. Then he took me to the chair section. We looked at lots of chairs, recliners because I wanted I wanted a rocker, swivel recliner, and I was on a budget. He helped me find the perfect recliner for me.Thank you,Mary C Proseus

Ma
Review №74

We went into Lazyboy in Altamonte Springs and were met at the front by Joanna who was very helpful to point us in the direction of things we were interested in viewing and she would come and check on us to see if we had any questions and She would give her thoughts on what we might like by the time we finished Joanna had helped us to decide on the furniture for our new homes living room.We are very great full for her assistance and knowledge of their products

Su
Review №75

The salesman, Roger, was very helpful and we found what we needed. It is comfortable and seems to be well built. It’s a shame that it will take 12 weeks to get it though.EDITED 12/6/2020: We’re still waiting for the sofa to be shipped. It’s been about 15 weeks and it will probably be a couple more before they finally ship it. I’m not real happy at this point.

Ro
Review №76

Very helpful, went out of there way to make me happy with my experience. I purchased a oversized recliner and went home and told my wife. I picked one with fabric covering and light brown color. She said she wanted leather and darker color. So I took her this time, it was just after 5pm. The sales representative that was there said my salesman just left. He called my representative and he came back to the store to work with me and my wife. Left very happy. ( Altamonte Spring store FLORIDA. )

Jo
Review №77

We got a good deal. Very happy with our choice. Loveseat delivered today, 8-18-20. One of the best deliveries I’ve ever had! On time, respectful and very courteous.Update: 12-4-29. The manager at the Altamonte Springs location was extremely helpful to us. Our couch has been delayed at the factory through no fault of the sales center. He offered us a rebate for the time delay. The manager, Johnny, went above and beyond and we appreciate his thoughtfulness. Thank you!

Ly
Review №78

Our shopping experience was quite pleasant. We were greeted by Joanna Barrington, who asked how she could help us, and our tour began! Joanna asked what I was looking for, in a sofa, and I told her what I had found on their website. She started us at the 2 sofas I was interested in, giving stats on each sofa. We then moved on to be shown a sofa I had seen on the site, but was lower on my list. What a delightful surprise! We felt this choice would be perfect for my home. Joanna then showed us the various options, from feet to fabrics; we all discussed options. I checked out two fabric color options home to check with existing ones. Joanna wrote the proposal, put everything in a folder. I came back the next morning and she asked for my final decisions on options, wrote the order, and thanked me for choosing their store. Joanna is a superb team member, as are the others we encountered during our tour. 5⭐s!

Gu
Review №79

I love the furnishings we purchased, and our sales person Joanna was a pleasure to work with. I highly recommend them for your next furniture purchase.

Mi
Review №80

Man this place is phenomenal. All there couch selections etc are all comfy as hell! When I die bury me in a La-z-boi casket. The sales people are nice people and showed us everything we wanted to see and showed us what separates them from their competitors. Very pricey furniture but I can kinda see the worth.

La
Review №81

Loved the in-house design consultation, Bonnie was great! Her and Chris (salesman) worked well together and put a great family and dining room together for us. It made the process of buying new furniture easy. Cant wait until we get our new furniture.

Ja
Review №82

My wife and I have been purchasing La-Z-Boy furniture for over 40 years. I had the recent pleasure of working with Christopher LaFata as my La-Z-Boy Sales Representative for our most recent purchase. He has a very pleasant demeanor; and, our interactions were incredibly professional, informative and timely. Chris went “the extra mile” in helping me navigate time sensitive issues related to the sales process. Ask for Chris LaFata when you shop at La-Z-Boy Home Furnishings & Décor in Altamonte Springs, FL!

Le
Review №83

Best buying experience ever. Chris is incredible. Knows the business and truly professional.

Sh
Review №84

My husband and I had a very nice experience when we went into the La-Z-Boy store. We were greeted by very friendly staff who made us feel welcome. One sales lady in particular who helped us was very knowledgeable, courteous and professional. After letting her know what we were looking for, she took her time and showed Us around and answered all of our questions.She helped us find the the perfect La-Z-Boy for us. We are very happy!Thank you, Gary and Shirley Frankhouser

Ra
Review №85

Sarah greeted me with a smile and was patient and helpful with showing and sharing the recliner functions and comparing similarities and differences. I found the power rocking recliner that was the fit I’d been looking for. I am looking forward to many comfortable years in my new La-Z-Boy recliner .The sales person was professional and courteous she’s definitely an asset to the La-Z-Boy company .

Ka
Review №86

It was great! We were met as soon as we walked in the door by JoAnna. She is warm, friendly and highly efficient. She knows what she is doing. She knows Lazy Boy and their fabrics. She was a tremendous help. What a treasure.

St
Review №87

I was pleasantly surprised at the offerings we found at this Lazy Boy storeThe furniture was of very good quality and the service that Bud provided us was outstanding.Bud was confident that we would have the bulk of our furniture by the end of March.

Le
Review №88

We worked with Jordan and he was wonderful. No pressure, lots of patience and great advice. We bought the Reed, leather, rocker, swivel, recliner. This chair had everything on my want list including a chaise leg rest.We have the chair home now and AWE! the smell of new leather!So far, a very good experience. The chair has only been here about 30 minutes, but a great first expression.

Ro
Review №89

We went to buy a recliner during their Black Friday sale. We were greeted inside by Sarah who took great care with us as we narrowed down our selections to our final purchase.Lazboy is always a great product to purchase.

Mi
Review №90

JoAnna was very helpful, friendly and knowledgeable about the products we were interested in.Thanks

Do
Review №91

All was done by phone and Joanna was most helpful. She responded to my email quickly and was most accommodating.

Do
Review №92

Sarah Murdock gave us plenty of time to browse and try out different pieces without any pressure to buy. She was very informative. She went over our order piece by piece so we were confident it was accurate Looking forward to our delivery!

Pa
Review №93

Bryan and Sarah were both great. Showed me what I needed without being pushy. Found just what I wanted on sale. My first Lazboy purchase so I cant wait to get my new sofa and chair. Thank you

Ma
Review №94

Worked with us through the entire process and helped with a final decision. A staff that cares about helping you get it right!

La
Review №95

I love the laid back and direct approach of sales with a very knowledgeable rep. He answered all my questions and was honest on delivery times. There was no pressure to buy, and I was welcome to take all the time I needed for questions.

Ni
Review №96

We dealt with Trey and he was superb. Bought a sleeper sofa and are looking forward to delivery.

Ch
Review №97

We had an excellent experience tonight! Our low pressure, high-service salesman, Bud, made it an easy purchase. He also got our delivery as quickly as they could. The manager, Donna, went out of her way to help us with a few special requests we had. We were impressed with the quality of their products and professional demeanor. Thanks!

Lu
Review №98

Seem-less experience!Our sales guide Chris approached us and made us feel comfortable immediately. He was not pushy and knew we just needed to look and feel out what was best for us.He made himself very available but did not hover.Overall a very comfortable experience to get what WE wanted at a very reasonable price.Made in America!Pickup was seem less at the warehouse in East Colonial.Thank you

Ja
Review №99

Chris was very helpful and attentive but not did not overwhelm us with sales pitches. He gave us time to browse and checked up on us just the right amount to allow us to ask any questions. When we told him we’d be back the next day, as we needed to measure before purchasing, he didn’t make us feel that we HAD to buy something that very day which was nice as many places make you feel that if you don’t buy today, you’re missing out.He was helpful in picking out fabric and colors and patient with us as we kept asking to see more. The whole sales process was a very easy transaction.We can’t wait until our new La-Z-Boy reclining sectional arrives!

Ca
Review №100

Love their furniture, excellent warranty. The salesman who helped us (roger) was exceptional. He was patient, and helpful in every step. We were having issues deciding on the sectional layout we wanted that would fit in our room, and he even moved furniture halfway across the showroom in order to let us see the configuration we were thinking about.Definitely worth going here!!

Information
43 Photos
100 Comments
4.7 Rating
  • Address:410 FL-436, Altamonte Springs, FL 32714, United States
  • Site:http://lazboy.com/orlando
  • Phone:+1 407-215-0081
Categories
  • Furniture store
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
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