March 2021 I purchased a battery for my John Deere Gator. One month later I was having issues with the Gator consistently starting. Believing it was an issue with the starter I had it serviced by the John Deere Dealer. Following the maintenance check they determined my battery was bad. They serviced the Gator and replaced the battery. I returned to the Alpine Auto Part store in Alpine to return the battery. They confirmed the battery was not holding a charge and told me the date on the battery was from March 2020. I asked for a refund or a store credit but was denied. They told me it was their policy to only replace the battery. Napa sold me a battery that has been on the shelf for 11 months and confirmed it was not holding a charge and the only response they gave me was You should of had us replace the battery. I left with my dead battery and swallowed my $96.

Do not buy tools here. I bought a fan clutch removal set for $30 attempted to use the wrench. The wrench tool warped under tension and became useless and unable to get a grip on the fan clutch. I was allowed to exchange the tool for the same one but once again it warped. I ended up going to the AutoZone in Santee that had a better fan clutch removal set for $20 that didnt warp and got the job done. I attempted to return the garbage tool to Napa but doesnt have a tool return policy.

Great selection of quality parts and service.Attentive and articulate employees, always ready to dig in and help!

Great to have an auto parts store in alpine for supply emergencies but they haven’t had any actual car parts that I’ve needed yet save for one thermostat. The prices on things they do have in stock like fluids, fuses, hoses, and filters are quite high so I’ll pop in if it’s an emergency but otherwise I’ll drive down the hill into town.

I have been there several times, they never have the parts I need in stock! Always very common parts for very common vehicles. Always told they can order and have it within two days. I just go down and pick it up from Any parts store in El cajon . Napa Alpine is just a big waste of time! And they are over priced on everything.

I am very disappointed in how this store is run only one person knows what to do no stars from me

These guys and gal are always very helpful and go further to help me out when the need arises. Thank you folks for good service.

What a GREAT place to go if you need anything for your vehicles. Employees are helpful and personal. Prices are right. Dont go to their competitors in Alpine .. theyll only rip you off!! Had that experience. Thank goodness Alpine is fortunate to have NAPA....

They have everything I need, great bunch of guys in there

The guys at NAPA were super helpful! Had the right windshield wipers at a great price at the customer service was top notch! So nice to have them in Alpine! :)

Small town auto part store with helpful staff. Good selection and service here without having to go down the mountain.

Most everything in the store is way overpriced even the fluids are way overpriced.

Friendly helpful staff. Good to check it for auto parts before heading down the hill 15 minutes away.

Always great, helped me put the wiper blades on as well. Glad to have them in town.

Friendly staff!

Friendly service and quick in and out stip they had what i needed

First time in here, since they opened. Nice place, had what I needed at a great sale price!

Nice staff and the only auto parts store in alpine.

Not very helpful 😕 show the guy at counter a starter solenoid and he wasnt willing to even try to look it up ]

Very helpful, great customer service!

Super awesome customer service! Same ownership as the previous NAPA in Alpine.

Great staff good selection of items

Had what I needed