user
2 Brothers Auto Care
1320 Union Hill Rd suite a, Alpharetta, GA 30004, United States
Appearance
2 Brothers Auto Care
Comments
Tr
Review №1

William and the team at 2 Brothers provide superior service! Over the years, I have had several services at this business and will continue to have my care serviced there. Their customer service and workmanship are superior. Id previously had experiences at national chains where I felt pressured and overcharged. 2 Brothers Auto gave me a great understanding of the overall health of my vehicle and provided me with the information I needed to determine that even though my care is old, she still has at least another 100,000 miles in her! I highly recommend this business.

Th
Review №2

Another auto shop said the car was dead no way to repair it. 2 Brothers identified an ignition coil wire, two of them, fixed it and its running fine. 2 Brothers saved the day

Di
Review №3

Great customer service, fair pricing, and not pushy on selling you what you dont need.

Ja
Review №4

Great wealth of knowledge here these guys are the best!

Pa
Review №5

William is an amazing man... He found out I was struggling to purchase 2 tires for my vehicle, one with the wire showing, and he stepped up along with his best friend Rudy, and Rudys sister in law Clara and replaced my tires! These are good people... They are definitely the place to trust with your car or truck!

je
Review №6

The guys here are great! very friendly and knowledgable. i feel comfortable taking my vehicle here as i know they will never upsell anything thats not needed and give me the straight facts.

Ky
Review №7

I usually give a place a few chances, and I did here too. Unfortunately there has been a clear pattern of poor workmanship, overcharging and fees.You might as well go to the dealer$hip rather than here. Do yourself a favor. Go elsewhere.The owner tries to defend themselves with technical data in review responses, which is ok, except there is a bit of a pattern there. Ive personally experienced this pattern and had paid him to do everything he wanted to, so I now believe the reviewers rather than the owner.He was yelling at me because he repeatedly failed to fix the issue and I was trying to get him to honor his work. He has no honor. He says he does and he says he warrants his work, but when he insists on more money for labor when he failed to fix the issues repeatedly before, there is no honor in that!Edit: I did review the correct shop at 1320 Union Hill Rd, Alpharetta, GA.

As
Review №8

I was very impressed with the service that I received. They were very efficient & had fair prices. William took the time to explain everything to me in detail and he even gave me some helpful tips to help keep my car running well that will save me money in the long run. I will definitely be recommending 2 Brothers Auto to my friends & family.

le
Review №9

This is a great shop I had my suburban in for a radiator replacement they got it done in a few hours and took care of a few other items very professional and honest company, would recommend using these guys!!!

St
Review №10

It is difficult to find a trustworthy mechanic. Will has serviced my car for over 3 years. I have never had an issue with any of his work. He is fair, and is happy to explain each repair in great detail. I feel like family when I walk into his shop.The first time I met Will I came in with a car that turned out to have a blown engine. He diagnosed the issue, and did what he could to help me get the car home. He didn’t charge me a dime. He gained a customer that day.Thank you Will!

Ch
Review №11

William repaired my bmw 328i suspension and noisy power steering. Theyre a small shop and provides an excellent level of service. Great 1st visit. Thanks

Ch
Review №12

William is down to earth knowledgeable about what he is talking about and fully explained and helped diagnose my cars problems

Jo
Review №13

William and Farhad are top notch individuals whom I trust to perform any car service when I need it. Highly recommend.

Ne
Review №14

Great, very fast service. They replaced a fuel Purge valve on my truck, I called around 10am, they had the part around 3, and it took about 30 minutes to install. They also offer a warranty on all work done.The foreman was very knowledgeable and even suggested a fix for a known problem with my car.I would definitely recommend getting your car serviced here. Ive already sent a couple other people there!

Hu
Review №15

From beginning to end they were very helpful on getting us our car. Thank you

Pi
Review №16

Paid a premium to have my differential replaced. I ended up taking it back several times for noise issues, and they stated the noise is completely normal. After coming back multiple times, they informed me that they would send it to a drivetrain shop who is better able (If I had known they werent properly qualified, I wouldnt have taken the car here).Fast forward about 12k miles, almost exactly as the warranty ran out, I find out my diff needs to be rebuilt because they had installed it improperly (the rear gears would have been a complete loss if I hadnt had suspicions about the rear end and stopped driving it when I did). Of course, they refuse to compensate me, so now Im paying $1500 to have their incompetence rectified, after throwing cash at them to have the job done in the first place. Pitiful.

pr
Review №17

I just got off the phone with one of the gentleman that work their forgot to get their name but my call was about a pre purchase inspection for a vehicle and he took the time to explain some important things when buying a used vehicle i really appreciate the time he took out of his schedule to talk with me and not rushing me off the phone that was so KIND of him ! Thank u sir !

B
Review №18

Great customer service, mechanical work, and prices. William is honest, knowledgeable, helpful, and kind.

Fo
Review №19

I highly recommend 2BA! Very professional and honest crew. My cars repair was fast and more affordable than other shops. Thank you so much!

Mi
Review №20

Men of integrity that know the value of amazing service

Ke
Review №21

Great & Affordable Service for your used vehicles! Ask for William... He is the BEST!!

Gr
Review №22

Excellent evaluation of my vehicle over the phone. It helped me determine what I needed to do next. I really appreciate the advice.

Ni
Review №23

Had a quick turnaround on repairs and schedule maintenance within one day. Communication and prices will keep me coming back, they care about the customer and will keep them for life.

An
Review №24

I had a horrible experience. They sold me repairs I did not need and neglected to fix my issue. My check engine light (which was the reason I originally brought the car in) came back on 30 miles after the supposed repair and I was informed I would be charged $100 for them to re-inspect. Went down the street to Davant automotive who fixed the issue for a fair price. Place is an absolute joke. DO NOT GO HERE!!!!!!!!!!!!!!!! One star is being generous.

Mi
Review №25

I cannot say enough how much I appreciate William. He has helped me out on multiple occasions and is always looking out for the best interest of the customer.Very affordable, lower than anyone else around.Hes done great work for me and will never try to upsell you. I trust his word and will be taking all my vehicles to him if I have the option.

Bo
Review №26

Honest helpful and pleasant.William and Farhad are the best. Dying breed of honest mechanics. Very reasonably priced as well!! Thank you guys!!!

Th
Review №27

William and Fahad are the real deal. William always takes great care in explaining the details of each service they perform. Their shop is honest, transparent and professional. My vehicle and my family are well cared for here. I highly recommend this business.

Ch
Review №28

Awesome, outstanding, and so much more!!Fred, broke down in details of what was wrong with my car. They are not about taking advantage. They are honest and fair. I normally attened a major car repair shop, however, I will be coming to 2 Brothers Auto from this day forward.William, is very intelligent as well! He has such a warm spirit and he is very humble.Keep up the outstanding work!!

To
Review №29

William is fantastic. He will tell you every time exactly what you need and always be fair with you. We take our Mercedes to him and he saves us a lot of money compared to the dealership and his shop does great work. He wont oversell you and you can trust him. A+++

RD
Review №30

The whole team at 2 Brothers Auto Care is brilliant. They always give it to you straight telling you what’s wrong with your car, how serious, if it can wait a while before spending money on a fix, and even providing multiple options for you. I live an hour away from the shop and still bring my car up there for even the smallest maintenance. Mechanics like these guys are so very difficult to come by.

sa
Review №31

Honest and professional people. They explained everything one by one, and made it understandable why they suggested a work to be done. Fred is very good at finding and fixing the actual problems, and William is very caring and friendly. Great and knowledgeable crew.

st
Review №32

Honest and dependable.

mi
Review №33

Best place to have your car repaired.Very reliable and economic.Im very satisfied with my new shocks and Struts installation.

Ma
Review №34

Amazing service and the staff know what theyre doing. Absolutely the ideal place to bring a vehicle

Ha
Review №35

Great Place! Very nice and They know what they are doing! Highly Recommend them!

Ar
Review №36

Great Shop. A1 Service! I took my car there for a problem with the CV/Axle Ball Joint problem. A couple months later they got the same part replaced for free from the part warehouse because they went bad again! They did a great job and work really hard to ensure customer satisfaction! A++++

Ja
Review №37

Had a tire with a hole and they said it looks like these are new tires and are probably still under warranty and would recommend taking it to them. The also filled up our spare and offered us water for free. I will take my car to them from now on.

Re
Review №38

Ive never met a man that cared and knew more about all types of vehicles than William does. He values his relationships with his customers and the health of your vehicle FAR more than trying to make that extra off you.My 2008 Kia Spectra was almost toast when I brought it in. Thanks to William, he did an honest diagnosis, fixed ALL the maintenance issues within a day and now I should be good to go for quite awhile.Will be coming back here for as long as I live in Alpharetta!!! You guys rock!!!!

To
Review №39

Great place to go for car repairs... And wisdom. (Ask for William) 😉

is
Review №40

Great service and friendly people!!!!

Ph
Review №41

Always where I take our cars when they need service. William is honest, and will explain what is going on throughout the process. Always hard to find somebody to trust to handle your vehicles. This is your place to trust.

Ca
Review №42

I took my car there for heat issues. From $250 I ended paying $ 805. I picked up my car and I noticed it was smoking. I found out that the coolant was linking completely. I called to report the issue and was told to bring my car back. To my surprise, they want me to pay an additional $550 to replace a supposedly broken radiator. When I took my car to this shop, my car did not have a link or a damaged radiator. If my car had had a link they could have diagnosed among othes think that they recommended before they started working on it. My car started smoking right after it came out from this shop.

Ja
Review №43

William and his crew has worked on my car since I been living in the Sandy Springs/Alpharetta area and thats been a little over a year now and honestly they have been great. My vehicle is a 2005 Chevy Impala with over 200,000 miles and everytime I get it back out the shop it feels like a brand new ride. All parts and service are covered under warranty. I have no problem with putting my vehicle on a 200-300 mile trip because of these guys.

Li
Review №44

Great crew, very nice & did great work on my vehicle. Just no one speaks a word of English. Worked it all out & got my car.

Je
Review №45

Very honest and always willing to help. I would highly recommend 2 Brothers Auto Care to anyone with car repair needs

Wi
Review №46

They have always taken excellent care of mine and my familys vehicles and their customer service far exceeds that of other repair shops.

Ke
Review №47

These guys are honest and will go out of their way for you.

Ka
Review №48

An honest mechanic the family can depend on for reliable and transparent auto care.

Sa
Review №49

The only place I will take my car. Most knowledgeable and transparent staff I have ever met!

ak
Review №50

They messed up my car , crocks , they overcharged me in changing timing belt and they damaged my suspension ....everytime I write a review , it get erazed some how , be carefull from this people

kj
Review №51

Honest mechanic, its hard to find one like this!

La
Review №52

Honest and fair

Information
89 Photos
52 Comments
4.6 Rating
  • Address:1320 Union Hill Rd suite a, Alpharetta, GA 30004, United States
  • Site:http://2brothersautocare.com/
  • Phone:+1 678-585-1461
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:9AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • LGBTQ friendly:Yes
Similar organizations