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Muffler Man of Alma
2900 W Monroe Rd, Alma, MI 48801, United States
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Muffler Man of Alma
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Ne
Review β„–1

We had a flat tire on our camper on a Sunday afternoon. We pulled off the exit & the owner saw us wondering what we were going to do. They brought a jack & a cordless impact & changed our tire. And the best thing they did it with a smile. It’s so nice to know that there are such good people. 😊

Mi
Review β„–2

When I came into their shop I was greeted by Chris who was already busy doing another job. He shook my hand first and then asked what was I in for. I just needed an oil change and a tire rotation after driving 2100 miles from Washington state back home to be on leave. He said that they were busy but they would get on my car after he was done since it was a quick job. While my car was on the lift, he came in asking who did the oil change last and I said it was a mom and pop place back where I was stationed at. He explained to me that a tool was left on my cars oil filter and it made the trip with me. We both laughed about it and after 20 minutes my car was done. With how professional and understanding this gentleman was, I wanted to show my appreciation by leaving him a tip. When the owner of the garage came in, I was happy to give him my experience with not only his shop but this man Chris. Whenever I am home again, hands down, I will be coming back with any automotive questions/concerns. I hope Chris sticks around for a long time because I will be asking for him by name. I am so impressed!

Ja
Review β„–3

The gentleman that owned the place was hands on, working on my car. He did exactly as I requested, welding the muffler I supplied and hangers under the car. He was very friendly, and I would highly recommend this shop to anyone looking to have exhaust work done.

Sm
Review β„–4

Friendly staff service was great We will be back and we will be recommending this place to our friends

Sc
Review β„–5

The team at this shop has come through for me on more than one occasion. Spent two weeks working with three other shops and left with no answers. Damian and the crew at Muffler Man diagnosed it right the first time and have definitely gained me as a permanent customer. As I said, they have always come through when others are left standing there scratching their heads.

Va
Review β„–6

Great service and great people!

sh
Review β„–7

Great managers, exceptional work by the mechanics. Personal friendly

Ka
Review β„–8

Everyone said go there, there great. Would have loved too but everytime I was there they kept saying the early bird gets the worm. And if I wasnt there in morning its hard to get in. I asked to make an appointment and she acted like she didnt want to set one up.I called to ask to make an appointment and she said again the early bird gets the worm. So I went somewhere else!

Ha
Review β„–9

Good job fixing my gas leak, new gas line installed

Lo
Review β„–10

Outstanding service. Blew the motor on my 99 Suburban. They laid out all the options and I decided on a new motor. Found me a great used motor and also got a rebuilt trans ... and new.calipers while I was at.it. would recommend to anyone .

La
Review β„–11

8 years ago this was the place to go! Reasonable rates and incredible service.Never use this place anymore, not a fan of quick buck places

Fr
Review β„–12

Great people. Honest and reasonably priced quality service

Sh
Review β„–13

I like that you dont have to have an appointment.

Ad
Review β„–14

This place will always have my service! Everyone is so friendly. Prices are great and they do an excellent job. I will always send business that way and recommend them to anybody in need. You all are awesome and greatly appreciated!

Bo
Review β„–15

Very pleasant workers I will go back

Li
Review β„–16

Got to just tell you I feel right at home walking in the door. The service is fast, great price and good honest service with a good sense of humor to bring a smile. I hope to have many more great experiences with this wonderful group.

Ni
Review β„–17

I drove 2 hours to bring my car here! I heard about the shop from a family member and I got in contact with them and explained my issues. They had me in and out in a timely manner. My car is driving amazing and my AC is nice and cold!! The best thing about this shop is the owners! It’s so hard to find honest dependable people these days. I can honestly say I’ve found a hidden gem. Prices are amazing too. I saved over $200 coming here and got superior quality service and parts! Thanks Damien and crew!

Co
Review β„–18

Great service. Friendly owner.

Ma
Review β„–19

I can not even begin to express how thankful I am for Muffler Mans staff. They are all extremely nice and understanding especially towards difficult times.I regularly bring my vehicle to Muffler Man for any services done such as oil changes, tire rotations, or anything else that may need some work.They have the best pricing around, and are extremely polite and upfront with you about anything that may be an issue regarding your vehicle.I brought my cobalt in this morning. The last couple weeks my steering wheel has been shaking, and you could here one of the front tires wobbling around and making a lot of ruckus. It was starting to make me really nervous. Yet, I thought it was just due to me driving on dirt roads and mud building up around the tires. I was wrong.Muffler Man was already pretty busy, but they were very fast paced as well as organized. When they pulled in my car, I was pulled aside to look at the damaged tires. I knew already that soon I was going to have to get new tires, but was unable to afford them at the time. I had a hole in one tire, and a broken belt on another.At first, we agreed that I was going to just make payments on the tires, but after they were all finished the owner told me that him and his wife- who runs the desk at the business- were covering the expenses.I cant express how thankful I am, and how much it truly means to me especially in hard times.Muffler Mans Owners and staff makes them the best Auto Repair business around. I will continue to bring my vehicle here. They do such a great job and they really do care about their customers. Thank you so much for paying it forward, I plan to do the same in the future :) .

Ra
Review β„–20

The owners and the staff thereare amazing quality work at a fair price. I will never use another shop again.

Gr
Review β„–21

These guys are awesome! Thanks again for putting the new exhaust on my other Jeep.✌️

Ja
Review β„–22

This is the best place I have been tofor repairs and I have been lots of places. They help you even when you cant afford it. They will do anything to make sure you can get your vehicle running. Great service fast and the best all around

sh
Review β„–23

Best place to get exhaust n work done

Jo
Review β„–24

Great place . good service . the owner himself fixed my vehicle at a fair price. Nice to see a place thats about the work not the almighty dollar.

Sh
Review β„–25

If you want your expectations met or exceeded call or stop in and talk to Damian.Very professional shop with service and pricing that are unbeatable. I just had an Exhaust job done here and it was done correctly and sounds amazing! Thank you so much Damian and crew for an outstanding job!!

Ja
Review β„–26

Great people and great prize

Da
Review β„–27

I just took my truck in to Muffler Man in Alma for exhaust repair and am a very happy customer. I was very impressed with everything from the friendliness of everyone there, the complete description of the needed work, to the price and speed of the repairs. What a Great place of business. Take your vehicle here with confidence.

Bl
Review β„–28

Wonderful little gem I found. Im done paying big bucks for oil changes and mechanic bills. These folks are honest and do great work and stand behind it!

To
Review β„–29

They worked with me on price but I heard they are telling everyone they need a new Cadillac converter so they can make money on them and no one had a mask on

Je
Review β„–30

Great service, friendly staff, family oriented business

La
Review β„–31

The only things thats not good about this place is you cant set appointments... good luck trying to get in and get repairs within a reasonable time.

Sc
Review β„–32

Right at what you need done right the first time and reasonable prices

Mi
Review β„–33

Car broke down on trip up north. This place was recommended by the tow truck driver (always a little scary going to a mechanic you dont know) but they were knowledgable, friendly, fair and honest. Car back on the road the next morning. You guys are awesome!

sc
Review β„–34

Some of the best people in town

Bi
Review β„–35

Fast and very helpful

An
Review β„–36

They do a great job. Very knowledgeable, caring, considerate. Willing to go the extra mile. They stayed working on my vehicle until 3 am so I could go to work the next day! Awesome people!

Ro
Review β„–37

Need work done then go here.. Good prices. Nice owner.. Treated me like an old friend on my first visit.

Ma
Review β„–38

Parking lot is a bit of a situation. But, the do a damn good exhaust.

Jo
Review β„–39

Great place to take my car for a fast oil change never have to wait too long for them to do it also Im generally there first thing in the morning and it only takes a couple hours for most car repair jobs Ive had them do a number of repairs for me including air conditioner compressor install where I purchased the compressor and they installed it for me just had a bearing Dunn had some Muffler work done as well

Ni
Review β„–40

Awesome, they worked with me on my schedule, got the Job done, and did it right. Really appreciate the hard work.

Ta
Review β„–41

Outstanding service. Welcomed atmosphere. Just earned a loyal customer, and word of mouth. Made my day. Thanks

Ji
Review β„–42

Great service! We broke down on our way home from vacation. They stayed open until the tow truck got us there. They fixed us up and got us back on the road! We greatly appreciate their help!

Da
Review β„–43

These folks are awesome!! Very knowledgeable and put customer safety first!! I will reccomend this shop a 100 times over anyone else. Thank you!!

Be
Review β„–44

Very professional, prices very reasonable, Very satisfied. They went above and beyond to provide great customer service. I would highly recommend this place for service.

Le
Review β„–45

Ive had my truck taken here a few times, always a great turnaround time and the employees are pleasant. No complaints here.** minus 3 stars for diagnosing my engine as blown (98 suburban, POS but has a rebuilt motor w/ less than 10k) when it was just the distributor cap and a terrible oil leak. plus 1 star for not having to pay for something easily corrected.** plus 2 stars for how they handled it when they were informed of the wrong diagnosis. They have more than made of for the mistake with how helpful they have been.

Ch
Review β„–46

I took a tough problem with my wiring and vent fans over to Muffler Man last winter. Most mechanics would have turned down that job and asked me to visit the dealership instead, which would have left me in a bad spot. But Muffler Man took on the job. They needed a long time to fix it, but they gave me a square deal and they upheld their word. Two months and 2500 miles later, my vents are still working perfectly! *Knocking on wood* The mechanics here at Muffler Man are the most honest people in Michigan!

Ar
Review β„–47

Honest mechanics are sometimes hard to come by, this is one place I really trust to take my vehicle for not only honesty, but quality repair as well

La
Review β„–48

The tread on my tire was shredded & I had a van full of kids(5) & 2 dogs, so changing my tire myself wasnt much of an option. I hobbled the van to Muffler man & they change my tire free of charge!!! Thank you from the bottom of my heart! You guys saved my day! They were so kind to me & the kids while we waited. Thank you so much!!

Al
Review β„–49

Good place to get your vehicle worked on. Fair prices and friendly people

An
Review β„–50

Really great people that do good work.

Li
Review β„–51

Thease are wonderful people they get your car care needs taken care of quick and right they take pride in their work back there work there to help you they care about your vehicle and about you thank you thank so much for everything I wont take my vehicles anyplace else. Lisa Bowers

Sa
Review β„–52

They did a bit more work than what they initially quoted, for slightly under their estimate. They got our truck done very quickly. All the work appears to be done well.

ro
Review β„–53

Customer service is great. Friendly, polite, trustworthy. They know what they are doing, new owners are supurb.

Bi
Review β„–54

Best place in alma to talk your auto for exsuat and alinemant work

Ma
Review β„–55

Is very helpful and does good work

Cr
Review β„–56

Current Owner is okay! She seems very nice and on top of things. We were able to get a our exhaust redone for a decent price.

Je
Review β„–57

The place to get it fixed

ka
Review β„–58

I like this place. I did find out today that if you need a tire looked at you might sit there for 2 hours and never get your tire looked at. I hope thats an uncommon experience.

La
Review β„–59

Watch what when you sign the paper, they will throw in things you dont need. Just had my oil changed, needed brakes looked at, they decided to sneak in an oil change. I use full synthetic with special additive, and changed filter. Definitely didnt need it done. Total crooks.

Br
Review β„–60

I had to get the brakes redone 11 months later. Found out that I paid $30.00 more for each caliper. Have been a patron for 30+ years. This is the third time that a Muffler Man repair had be repaired in less than a years time for each. Paying double for the same repair now. Three strikes...

Co
Review β„–61

Have always been pleased with the service and work. They treat you very well and are pleasent.

Jo
Review β„–62

Quick oil changes. Best place to go for quick repairs!

Le
Review β„–63

Damian and all the workers go way above and beyond. I wont go anywhere else EVER. Best pricing around....great customer service.....and nice friendly pleasant people

Is
Review β„–64

Great very informative and only tells you what you need to fix now and gives you a list for later

ci
Review β„–65

Good work and fast. Friendly staff.

Di
Review β„–66

Went for a quote on a muffler. Wasnt a fan of them asking me how much I wanted to pay. Then the numbers they were throwing out was higher than any other muffler shops I went to. I didnt have any work done by them so Im not sure how that would be.

Mo
Review β„–67

Came to Alma from across state on a Saturday and had a brake caliper fail, called and talked to Tom, he squeezed us in and had us back on the road in a little over an hour. Great service, great price, I would highly recommend this shop!

Re
Review β„–68

Very nice people and great services.

Pa
Review β„–69

Good people that know their work.

Mo
Review β„–70

Just save yourself time. Go somewhere else or the Mt. Pleasant one.

mi
Review β„–71

I got quote sat. Suppose to pick truck up at 1 on monday. They called me at 12 on monday saying the quote was wrong it be another 400 dollars. And wont have truck till tues. Called other jobs and they were the orignal quote. So day late i got truck back and be taking it to other place for rest of work. No customer service here just want your money.

Ja
Review β„–72

Good spot to get an oil change

No
Review β„–73

Great owners and staff

Le
Review β„–74

Good service

Ru
Review β„–75

Very poor service I stood there for 15 minutes waiting for somebody to talk to me

Mu
Review β„–76

This place has turned itself around since the new ownership.

Br
Review β„–77

I may go back

Wa
Review β„–78

Terrible place to have your car worked on, incompetent , had work done, immediately had to take to another repair facility, they had left bolts loose and cotter pins out, beware of this place

Sp
Review β„–79

Saved me a ton on exhaust repair.

Ja
Review β„–80

Awesome Services

ul
Review β„–81

Great guys

Information
10 Photos
81 Comments
4.4 Rating
  • Address:2900 W Monroe Rd, Alma, MI 48801, United States
  • Site:http://muffler-man-auto-repair-shop.business.site/
  • Phone:+1 989-463-8328
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Amenities
  • Mechanic:Yes
Planning
  • LGBTQ friendly:Yes
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