Great customer service very nice people

New owner....awesome service and always eager to help.

Great service love that this place is under new ownership!!!

Why advertise you have a notary, when notary is never there

Great customer service

Jeff, the owner, is super helpful. Hes polite and friendly and very honest. His staff is also great. I now always use his branch because I know I get honest service.

My previous experiences at this store have been fine. Except my last two visits have been subpar. The new signs on the front of the store say that there are only 4 customers allowed in the store at a time, along with a paper explaining why all the staff in the store are wearing masks. I have no problem with these new protocols during the current pandemic. However, when I walked into the store I noticed none of the staff wearing masks. The gentleman who was helping customers was wearing gloves, except I noticed several times he wiped his sniffly nose with the back of his gloved hand and then proceeded to reach over the counter to hand a customer a pen after wiping at his nose. Pandemic or not...this is pretty gross. After I was done with my shipping needs I walked outside of the store to find that the line was very long. At least a dozen customers were waiting outside, following the new guidelines of only 4 customers in the store at a time... some of them were elderly. This day in particular was bad air quality for sensitive people and it was very hot and humid. If the stores intentions are to protect the community from COVID...then they should really follow their posted protocol and be mindful of germ spreading. If not, don’t make your customers (especially elderly ones) wait outside in muggy 98 degree weather...

Best customer service, very friendly !

Closed 2 min early watched me as he locked up

Not sure what the negative reviewers experienced; the owner was super nice and rates were reasonable for packaging and sending some very awkward items (industrial rollers) to Indiana. It’s a UPS store, expect to pay more than you will doing it yourself. I received excellent customer service and reasonable prices... what more can you ask for?

I needed to have some papers faxed to enroll my daughter in online school. There were some problems with the fax going through. It took quite a few tryes to get it to send. They were so patient, and even joked around with us about it.

Fast, professional, and courteous. They exceeded my expectations.

Was asked to leave my shipping order and return to pay, as it would take some time. Upon returning, the box that I took in with my items to be shipped was not utilized, even though the items fit and there was ample room. I did not approve the purchase of a larger box, which made my shipping $60.00. Upon utilizing the on line page checking for weight (5 pounds), ship to zip and box size, I was charged over double what was the on-line advertised price. I was not informed that my box was not adequate in size and that I need to purchase a box with additional supplies. The sales person informed me that the on-line prices are never correct. Seems like false advertising in my opinion. In addition to response received on this review, it should have been brought to my attention when you took possession of my box containing the items , as you visually accessed the items and the box size. As a professional, this should have been addressed with me prior to you asking me to leave the items with you and returning later. Also, you failed miserably, as I was contacted by recipient with photos of crushed box and broken item. Your whole up sell included my 5lb weight to inflate to a charge for 30lbs billable weight due to the box size. Even the business receiving the package commented that the box size was over-kill. With your additional packaging materials, the combined weight did total 7.4lbs actual weight, yet I was charged for 30 lbs. And item arrived broken.

Train your people.

They always do an excellent job and go above and beyond.

Great service!

Website says they have a notary but got there and they said no.

Worst customer service ever. Find another Ups store. Drive to Canton or try Staples 😁

The best ever