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Sarchione Ford Lincoln of Alliance
2480 W State St, Alliance, OH 44601, United States
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Sarchione Ford Lincoln of Alliance
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Ja
Review №1

We found the Lincoln Aviator we wanted online and called the dealership and spoke to Andy. Andy was great to work with and answered all of our questions. We told him that we wanted to purchase the vehicle and would make the 5 hour drive the next day. When we arrived the next day the vehicle was up front and the paperwork was all completed just needed a few signatures and we drove off. We also met the owner, John, and he was extremely friendly and cares greatly about his employees and customers. It was a pleasure doing business with a family run business and we definitely recommend Sarchione Ford Lincoln.

Da
Review №2

Chris Kraft & the crew at Sarchione Ford Alliance were excellent! The best Dealership experience I’ve had out of the at least 15 new vehicles I’ve purchased. They definitely have my future business!

ja
Review №3

Thanks to Amedeo Marino and AJ in finance, you guys are amazing. A huge thank you to John Sarchione.

La
Review №4

Ive never had bad service here. They send out the recalls for my vehicle. I bring it in for recalls and services. I tell them they dont have to do the inspection. They perform the work and do the inspection anyways. They tell me all the broken things I already know about. I tell them I already knew about said things and apologize that they wasted their time. Im always happy with the work they do. Its a good relationship.

Ch
Review №5

I brought my truck to Sarchione Ford Alliance to have body work completed after being recommended by a reliable source. This ended up being the absolute best experience I have ever had with a situation having body work done. The best part of the experience was Rachel who in my opinion is the best body shop adjuster and manager I have ever dealt with. She knew the business, had a great manner and was very versed in her job. The knowledge she possess in her job line is hard to find. Great job!!

Sh
Review №6

Had the best experience today purchasing my new car! Service was over and beyond plus fast. Thanks again!

Be
Review №7

Super great place to buy your car! Chris Kraft is the absolute best and helped me every step of the way. He made sure everything ran smoothly and I got the exact car I wanted! I highly recommend paying him a visit!

Ma
Review №8

You will not go wrong purchasing your next car from George at Sarchione! Wonderful service and well taken care of! Couldn’t have asked for any better of an experience.

Ko
Review №9

Chris Kraft treated me and my wife amazing. I bought 2 vehicles off of him in a matter of 6 months. He is a straight up guy and will treat you right. I highly recommend purchasing from Chris. They do great with lease deals too.

Li
Review №10

Great experience with sales representative James Orlando. Very honest and informative. Also, Eric in finance was very helpful. We would definitely refer our friends here and in the future but another vehicle from them. Thank you for the excellent service.

Z
Review №11

Terrific place to shop for a vehicle. Dave Kress was great with getting me set up for buying my F150. If John Sarchione shakes your hand saying hes going to make things right he does. Really great place to pick up a vehicle. Definitely going to come back when I need another vehicle!!!

Na
Review №12

Friendly, very informative, helpful and caring to your needs and wants. Recommend highly

Ni
Review №13

Disappointed is an understatement. Drove over an hour to check out a truck. Agreed to buy the truck, and come back to pick it up the following Saturday. They sold the truck the next day to a different customer even though we had an agreement. Was going to leave a $500 deposit to secure the truck, but was told it was not needed and the truck was ours. I’m starting up a new company with some associates, now we’re back to square one because of the incompetence of this dealership. Will not be back.

Ri
Review №14

Had a great online and in person experience with James from Sarchione Ford I was honest about everything and took time to explain all the possibilities. Eric the finance manager also did a great job Walking us through the entire finance process and was very honest and helpful and explained everything. John Sarchione was very nice and Because the original mats were not good the owner gave us a free upgrade of weather tech matts

To
Review №15

Just stumbled upon Sarchione Ford in Alliance looking for a Black Chevy Tahoe, yes had one at the Ford dealership. Vince was my salesman and he was great to deal with and everyone there were good people. Love my Tahoe and highly recommend this dealership. Friendly, good people that you feel comfortable around and can trust to help you get the vehicle you need.

Jo
Review №16

Got quoted for $3k down, $3k trade in $313/month on a minimum mileage 36 month EcoSport lease. Salesman gonna be salesman, maybe be less scummy. Got a Honda instead. Higher priced & better car, $2k down no trade in $212/month. Dont go here, go to Waikem Honda and work with Tyler.

mi
Review №17

Sarchione Ford Lincoln of Alliance is the place to go!Ive had several wonderful experiences there. They find you exactly what you want and fast. The whole process is exactly how you would want it to be, from finding the right vehicle all the way through to financing!!! Chris Kraft is a rockstar salesman!! Go see him!

Ma
Review №18

So Ive had experiences with both sales and service here recently. if all car dealerships were like this, people would enjoy the process a lot more. sales (chris) was upfront about the offer, and having done a LOT of research, the offer was very reasonable, and the process was smooth. the service people actually listened to my situation and made sure that everything worked out well. you may hear sour grapes from people whove had unreasonable expectations that didnt work out, but compared with most other places, the people here are a pleasure to work with. I actually didnt mind driving an hour each way to do so.

Ka
Review №19

Employees are really nice. They are very helpful with your car buying.

Ti
Review №20

Would not recommend. After days of waiting for pictures, we finally received them. Agreed to have co-owner drive out to dealership. Offered cash as a deposit, but was told that we could charge our business credit card to hold the truck & pick it up over the weekend. Once we found out our credit was approved, we tried to contact James and 45 mins later he told us that they sold the vehicle. Stay away.

Bu
Review №21

One of the easiest places to deal with got my part overnight Im a happy camper thats some of the best stuff around I would deal with them again

Jo
Review №22

Great just purchased a new truck yesterday sales and finance gentleman were great thank again will buy there again also the young lady at the front door receptionist hooked up my ford app to my cell

Jo
Review №23

I bought a car that was already sold to another dealer for alot more money! But they honored the sale made to me anyways! Good show of character!

Ja
Review №24

It was awesome doing business with Vince Martin hes very good at what he does and this is a second vehicle I bought from him and I appreciate all he does for me

Br
Review №25

Had my Impala repainted from vandalism recently, rear sway-bar link replaced last year and nothing has changed with how they conduct themselves in every aspect. When I bought my 02’ Ford Taurus in 2006 to now. They even went out of their way to even wash and clean the inside of my car, With that I would 100% recommended them simply, they just excel and your experience is always excellent compared to other places where you’re just a number. Thanks again.

Je
Review №26

I had purchased a used truck in June. The salesman Dave Kress was very helpful a knowledgeable. My wife and I have purchased numerous vehicles through him in the past. Was a pleasure as always, and I always recommend. Thanks for your help.

Ma
Review №27

Can’t thank Jimmy Paumier enough!!! I called and told him what I was looking for and when other dealerships couldn’t find it Jimmy found it! Jimmy your the best… I love my new ride!!!

Je
Review №28

Sarchione Ford exceeded our expectations and made our entire experience exceptional. Amedeo, our sales person, arranged for us to be picked up at our hotel and chauffeured to the dealership. Our driver, Blake, was courteous and friendly. We were immediately greeted upon our arrival by the owner. Everyone at the dealership was incredibly friendly and helpful. We cant speak highly enough of how pleasant the entire purchase experience went. We flew in from the Gulf Coast to buy our F150, since we were looking for a specific trim package. Im pleased to say, we would happily do it all over again. Sarchione Ford is the absolute BEST in the industry! Thank you for such a wonderful experience!

An
Review №29

First time newer car buyer, got one about a week ago from George Clark, excellent salesman, although finance guy AJ was not helpful at all, so I stopped in the Randolph branch, talked to Sean Byland, he was very helpful!! And got to meet Mr. Sarchione who took care of everything thank you very much!!UPDATE: well I thought it had been taken care of, but not so sure just yet..Not sure about everyone, but I believe George Clark is a salesman that truly cares and I highly recommend him, thank you George

Di
Review №30

My trip to Sarchione Ford in Alliance was great . they took care of my every need. The service dept. was great to deal withThanks for the great experience

Ge
Review №31

Purchased a 2020 Ford 150. The sales team was amazing (Amedio)! The Finance team, outstanding! Went above and beyond expectations! I will definitely recommend to all that I know! Please check them out! They will do everything possible to get you in that car, truck or Suv! Great job guys!

Su
Review №32

I do not and I mean I do not recommend this car dealership to anyone So let me tell you about the experience my brother just recently had so my brother purchase a Mercedes Benz E350 from this car dealership He paid $13,000 cash for the car he have had this car for maybe A little over two weeks so he told me that he was driving the car and the car started to smell funny so he kept on driving until he got to his destination no soon as he pulled in the driveway with the car the car was in flames on fire I THANK God for keeping and protecting my brother I don’t wish this experience on anyone and I know that anything can happen at any time but a lot of these car dealerships do whatever they have to do just to make a sale and the fact that my brother went and put his hard earned money that he works for down on this vehicle and paid cash for it for this to happen is totally unacceptable for me he didn’t even want to no longer deal with you guys he just let Geico insurance handle everything but I had to come and speak on his behalf once again I don’t recommend this place and I thank you God for protecting my brother.

Al
Review №33

Sarchione Ford Lincoln of Alliance is hands down the best dealership, highly recommend asking for Chris Kraft if you want the best experience

ni
Review №34

These folks made the car buying experience easy! They gave me the deal I wanted and the were beyond nice. The whole process was quick too. Go see Andy. He will take good care of you!

Je
Review №35

Just wanted to say thank to John and all of the Sarchione family for taking care of my parents today. They love the new Lincoln and especially the way they were treated. My family has had nothing but great experiences at whichever Sarchione dealer ship we have been to. I had a great experience in Randolph last year (Chevrolet) and will continue my car/truck buying with the Sarchione family. I will also be recommending to all of my friends and family! My parents would have wrote their own review but they’re technologically challenged 😂Thank you guys so much,The Lilly family

Ma
Review №36

Dave and the rest of the sales and financing staff do everything they can to make the buying experience as painless and efficient as possible. No sitting around the dealership for hours. No stressful haggling. And great financing too. The Sarchione family knows how to run a car dealership!

lu
Review №37

I visited 10 different tire shops to have a tire fixed. Everyone wanted me to wait 4 hours or make an appointment. I buy all my cars from Sharchione auto group so I stopped. I was in and out in an hour and my problem was solved! Great customer service!

Lo
Review №38

Just purchased a 2021 F-250 from Sarchione, Definitely the best dealership I’ve been too. Fast pace and everything is on time, from the test drive to the paper work. I would highly recommend this dealership to anyone in the area or out of state! Will be back in the near future! John, Chris and Aj thanks again for everything.

Ca
Review №39

Ive purchased three vehicles from Chris Kraft. The first two were from the Sarchione Randolph location. When I needed to purchase the 3rd I heard he was at the Alliance location so I drove down from Akron and purchased from him. The personal family like atmosphere at both locations is something you will not find anywhere else. Since my last purchase both my sister and nephew have also purchased from Chris at Sarchione Ford Lincoln of Alliance. In my eyes, Chris is the only person I will ever purchase a vehicle from. PERIOD!

CR
Review №40

Weve driven over 40 miles one way and purchased two vehicles from Chris Kraft for use in our lawn care business operations. The resources and commercial vehicle selection is second to none. It is a one place stop for business and personal needs. If Chris Craft doesnt have what you need on the lot he will find it. The first vehicle we purchased from Chris was a Ford F-350 dump truck a few years ago. The second vehicle was a Ford F-250 a few months ago. Whatever your business or personal vehicle needs are you need to go here and ask for Chris Craft.

Ja
Review №41

Chris Kraft really helped me and my wife. We drove from WV for a truck. Super easy process and extremely friendly. Didnt feel pressured at all. Worth the drive!! 100% recommend and will be back again.

Th
Review №42

I have bought to 2 Chevy trucks from Chris Kraft and now a Ford f150 very easy and laid back and a great salesman

Mo
Review №43

Sarchione Ford Lincoln of Alliance is a great dealership. Amedio Marino was very helpful. I actually do not live in Ohio but traveled there in order to purchase my new car. The price for my new Ford Mustang was more than fair and Amedio and others on the Sarchione team, including Riley, went out of their way to help me with the purchase. The whole process was efficient. I appreciated the time taken to discuss an extended warranty, which I purchased, and the time spent reviewing the features of my new car. I would travel 2 hours again to work with Amedio and the Sarchione team. This is a professional dealership. Thank you for an awesome experience!

Aa
Review №44

The car buying experience can be very painful, but not at SARCHIONE FORD in Alliance. I recently purchased a new F-150 and prior to going to Sarchione in Alliance, I went to another dealership in NE Ohio. What a night & day experience compared to how I was treated at Sarchione. I can honestly say, the people at Sarchione Ford treated me like gold, from my first encounter on their lot, all the way through to the financing. I can honestly say, I will NEVER go to another dealership to purchase a Ford. I want to say Thank you to everyone at Sarchione Ford in Alliance for everything, your dealership is truly the Pinnacle of what a car buying experience should be!!!!!

Ro
Review №45

The service department is and was very helpful & satisfied

Ch
Review №46

I just bought a 2020 F-150 from Dave K. I live out of state, and when I showed interest in the truck, Dave contacted me promptly and took all of my information. He called back in about 15 minutes with a price on the truck that I thought was more than fair. Doing the deal remotely was a little challenging, but Dave and the staff at Sarchione Ford of Alliance got my truck shipped to my home within 4 days of me wiring the payment to them. Definitely give Sarchione a shot at your next vehicle purchase!

Da
Review №47

I want to let everyone know that my salesman went above to help my deals with the vehicle i purchased from them his name is jimmy paumier. i called from 180 miles away and ask if he would do a walk around and tell me any marks that was on the truck i wanted he went out of his way and sent me a video of the truck and described every thing he saw on the truck and once i appeared to get the truck he was very fair on his description of the truck everything he told me was very spot on he gave the truck a 98 out of 100 im pretty picky and i would have giving it a 99 he was very helpful thru the whole process was great to deal with if i every want another vehicle from that dealership sarchione ford alliance ohio he would be my salesman he is honest when he tells you anything great to deal with thanks again dave hunter

Ch
Review №48

Horrible they were contacting multiple banks for a loan when they said they’ll only run it once. Also after all that didn’t hear back from him for over an hour only to tell me they sold the car.

ja
Review №49

The Sarchione family is amazing and make you feel like part of there family. A bid thank you to Joe Sarchione you are the best.

Jo
Review №50

In the summer, we purchased a Mustang from these guys. They made the buying process so easy and laid back, from the first phone call in order to schedule time, to coming out with the best price being below any competitors the first time. This first experience sent us back a few months later to trade in our other two vehicles. These people are hands down the best dealership i have been to. Thank you for everything.

Te
Review №51

I would like to thank John for helping me get into my new Explorer and the great experience at his dealership this is our 3rd vehicle bought from them but the first at his new dealership and they get you in and out no waiting around and whatever you need they get it done . It was great catching up with you about the days in Homeworth when we were kids and your dealership is our only dealership. Thanks again.

Ro
Review №52

Terrible experience & support. Would not recommend.

Ri
Review №53

Excellent dealership! Great service! Go see Chris Kraft for all your automobile shopping needs!

Ni
Review №54

Very quick and easy process. Had been looking for a truck for months. Worked with Dave Kress and Mr. Sarchione to get a workable deal through.They put in more effort than any other dealer I’ve visited/bought from, nothing bad here. I Will never buy a Ford anywhere else.

Ky
Review №55

The place to go if you are looking for a new ride. Go see Amedeo Marino. He was great. He was a straight shooter and focussed on what I was looking for and made it happen. Definitely, enjoyed the comfortable relaxed atmosphere. I will be a repeat customer.

Ch
Review №56

Amedeo Marino is amazing!!! He was super helpful and friendly. He made the hassle of buying a truck a breeze. A+++ buy from him.

Bi
Review №57

Looked at pickups for close to two years, really didnt want to pull the trigger on a $50K+ truck but then it was time. My 19 year old F350 while still in decent shape needed replaced. I spotted this RAM on Montroses Web listing and stopped in to check it out. It was one heck of a great price, I was second in line but first with the cash. Great sales experience given they were in the driver seat with buyers lined up. Ive had the truck for about three months now and put on about 4,000 mostly work miles. It has given me zero problems and has performed better than expected. I also give the sales team and administration great marks for being very helpful during the purchase process.

Sh
Review №58

Sarchione Ford in Alliance has restored my faith in doing business in todays society. Honestly, I dont know where to begin with our experiences with this dealership. My first interaction with the dealership was with GREG in the parts department. My vehicle needed a few cosmetic dealer only parts and GREG tracked everything down in his computer that I needed. With our world under Covids thumb still, GREG informed me of shipping delays and backorders (to no fault of Sarchiones at all) and had me straight answers on prices and expected arrival times of my parts. To praise GREG even more so, my wifes vehicle needed tires (which are not an everyday size) and GREG put in the legwork to not only get exactly what she wanted at an amazing price, but also informed her of other options we didnt know about, just to be thorough and have a happy customer.Now for the service department. Everyone behind the counter from the cashier to the folks booking the services that Sarchione provides, were excellent to deal with. All of our questions were answered and every individual took the time to make sure nothing was missed for the installation of the tires on my wifes vehicle. The employees in the service bays also answered questions we had with the tire install. They provided us with information we didnt know about and did a wonderful job, taking care of our vehicle as if it was their own. Service department even washed the vehicle after the TIRE INSTALL! (Who does that??? Sarchione does)Last but not least is the SALES department. The day prior to my wifes tire install, I personally was looking at trading my vehicle in on a newer model. JIMMY was my salesman and was down to earth, professional, and also took the time to answer my questions AND had a vehicle from their Waynesburg facility brought up for me to test drive (same model different engine). The delivered vehicle couldnt be brought up until the next day and JIMMY personally suggested I waited to drive it just to be sure I was getting exactly what I wanted. He could have very easily pushed me towards the one he had on their lot, just to get a sale from me that day. I was very impressed with the genuine concern from JIMMY wanting me to wait a day to drive the second vehicle with a different engine, exploring my options and being a happy customer. I never felt pressured in ANY way what so ever during the car buying experience with JIMMY.I used Sarchiones in house financing and dealt with AJ during the process. AJ got me a wonderful rate and terms. AJ was no different from the other employees, he took his time explaining my options I had with financing and answered all of my questions pertaining to financing, warranties, and documentation. Again, no pressure or pushy uncomfortable fast talk like so many in house financers out there.Lastly, John Sarchione introduced himself during the process and asked if there was anything he could do for me with my purchase.My review is lengthy but I felt compelled to do a review based on my experience with Sarchione Fords sales, financing, parts, and service department since I dealt with all of them. They are definitely not what many dealerships came to be over the years. Nothing but two thumbs up from me and I will continue to deal with them when needed... My two cents.Thanks for reading.

Bo
Review №59

A huge Shout-out for AMEDEO MARINO on the over the top help he provided to me on the purchase of a new Ford Transit Van. Further he and the dealership assisted me in configuring it for a disabled member of my family. They were very caring and understanding, and provided additional services to make it all come together. Sarchione is a wonderful business and provides great service. Very much appreciated!

Mi
Review №60

In 8mins of negotiating with co-owners, salesman stopped replying and sold vehicle from under us, after telling us he was holding it & that he took it off the lot.

Mi
Review №61

Great customer service. Rachael went above and beyond to my truck back to me as soon as possible. Highly recommend them to fix anything needed done on your vehicle.

Sa
Review №62

Very great service and body shop personal! Great owner!#

bi
Review №63

The only place I ever go to get my vehicles. Sarchiones is the best. Chris Kraft knows his stuff! Go see Chris Kraft at Sarchione ford Lincoln!!!

Mo
Review №64

Great and well run dealership, no hassle trading in my car and buying a used one. Thanks a bunch to Amedeo Marino for making it a wonderful experience!

ch
Review №65

Glad to be a part of this great place! Thanks to all of our loyal customers!

Ta
Review №66

Best car shopping experience EVER! No pressure. Efficient and timely. And Eric Meyer in finance is unbelievably helpful, kind, and thorough. From the moment I started the buying process I knew he was working FOR and with, ME! Absolutely refreshing experience. I am a customer for life!

Ji
Review №67

I wanted to upgrade my 2016 F-150 and an internet search landed me at Sarchione Ford in Alliance. I was looking for a particular truck but Dave Kress was patient with my request to show me other vehicles for comparison so I was sure of the one I wanted. Dave searched for all the discounts I was eligible for and my trade-in turned out to be worth better than I expected. Eric Meyer made easy work of the financial end of it and Dave assisted through the whole process - and several of my changes - to make sure I got exactly what I was looking for.This is at least my 7th time at a car dealership over the years and this was the best experience by far. I hope youll give Sarchione Ford of Alliance a chance to earn your business the way they earned mine!

Tr
Review №68

Very pleasant experience. Oil, filter, inspection, top off all fluids, car wash, and tire rotation. $53 out the door.They said it would be 1hour 15 min. It only took 45 min. Waiting room is great/comfortable.

Ti
Review №69

I went to 3 other dealerships looking for a bigger vehicle not knowing what I needed. I finally decided that we were in the market for an Expedition, before calling Sarchione. My husbands and my work schedule is extremely busy and we dont always have a lot of time to ourselves. Anytime I have ever purchased a vehicle I have been hours at a dealership. We have a toddler and this is just not feesible. I also come from a sales background so the last thing I want, is sold by a pushy person. I called the dealership and asked for the least pushy sales person and they put Andy on the phone. He listened to exactly what I needed and wanted, my concerns and our limited time schedules. I went in the following day , called before going to let him know exactly what vehicle I wanted. He had the vehicle out and ready to drive when we got there, he was courteous of our time, got us in and out within an hour with the perfect vehicle. The guys gave our toddler a toy car to play with to keep him smiling while we were doing the paperwork. The vehicle had everything, enough bells and whistles to make me happy and the price was just right for my husband. I would definitely recommend this dealership and Andy as your salesperson to anyone.

Ta
Review №70

Well....8 years ago, I bought a 2012 chevy cruze from Johnny Sarcione. I had a very good buying experience . John took his time and answered all of my questions. He tried to get the best deal that was good for me!! It is now 2021 and my husband Mike and I bought a 2020 Ford Ecosport from Johnny Sarcione. I traded in the cruze back to John from 8 years ago. My husband has bought vehicles from John Sarchione for the last 30 years. I hope to buy my next vehicle from Mr. Sarchione when it is time years from now!! Thank you Johnny! Tara McMahon

Da
Review №71

Amedeo is the man!! I will forever be a life long customer of Sarchione. Everything i was wanting was taken care of . The buying process made me feel like family instead of just a customer.

Su
Review №72

Everyone there super sweet! Was taken care of! Felt like family

Se
Review №73

Randy Brienza was our salesman he was great to us easy to work with and wasnt pushy at all. The only problem that we had was the thrid party detailer did a terrible job cleaning and washing the SUV but Randy promptly look care of it. Their financial office is very competitive and worked with us to get a amazing rate. It was a very easy, quick process to buy the vehicle, and for us to be on our way. Thank you again for the great service

Ro
Review №74

I purchased a used 2011 ram 1500 from Amedeo Marino and had some issues a week after id taken it home. I contacted the salesman and didnt resolve the issue. I then contacted John Sarchione to make him aware of the issues I had. He went above and beyond to help.me get the items fixed that I had found about after the purchase. In my eyes this will be my dealer for the rest of my life. He took care of my problem and I am forever grateful. Thank you Mr. Sarchione.

An
Review №75

Highly recommend them. They took our wishes with credit pulls and payment options. Amedeo was awesome.

am
Review №76

When I went there, I was just looking. George did not push me into a a buy. I felt so comfortable in the whole process of buying a vehicle. Chris with the financial process made sure I understood everything before even signing the papers. Fantastic staff. I would recommend this dealership to anyone. I drove an hour to this dealership and I do not regret it at all. Thank you for everything

My
Review №77

These guys are on point. Best experience Ive had. Zero pressure to buy. Vince was a pretty down to earth guy, whole staff seemed like real people. Cris made the process quick and painless. Whole familiys coming here from now on

Ja
Review №78

The service by everyone at the dealership was excellent. My salesman (Amedeo) was top notch and helped me throughout the process. The Finance Manager had me in and out in under an hour in a no pressure applied closing. I would wholeheartedly recommend Sarchione Ford and Lincoln as your go to dealership.

jo
Review №79

Great change over from the old dealership that used to be in the place of this one. They work fast and accurately as far as service goes. Tonya is a huge help and goes out of her way to make sure you are taken care of. I would recommend this place to anyone who is looking for reliable accurate service. Hard to find these days to be honest.

Ro
Review №80

Great place to buy a car. Vince took care of us and was a great salesman. Need a vehicle stop in you wont regret it.

St
Review №81

Had such an amazing experience today! George got me exactly what I wanted for an even lower price then what I was expecting to pay for a 2020 F150! Highly recommend Sarchoine and will definitely be back! Chris was pretty cool too, couldn’t stop laughing!

Mi
Review №82

This used truck has been a costly nightmare! The salesman was dishonest during this sale and did not disclose to me the hidden problems with this truck. The truck was never serviced to begin with and I asked multiple times during the purchase if it had been. The old fuel filter fell off the truck and left me stranded in a canyon with no cell service two days after purchase. Now the truck is in the shop and the emissions system from the EGR, DPF and exhaust is so clogged the truck hardly runs. This is gonna cost me thousands to fix and I have only had the truck 2 months and barely drive it. Obviously the truck never went through any multiple point inspection and Im sure the salesman sat back and laughed about how much money he made off the resale. I asked repeatedly during this sale if the truck was inspected and to disclose any potential problems. They said there were no problems the truck is mechanically sound. Three shocks were blown out and have invested over $2600 hundred in paint and rust repair far beyond what was visible that I was aware of. This is the most dishonest experience have ever gone through. The only reason One star is given is because this site will not let you post unless one star is given. Vehicle safety and integrity does not seem to be a priority at this dealership.

Jo
Review №83

These guys are on a different level. No haggle, no BS, faster than you think possible, and very fair. Best prices around, bar none. If you are buying a Ford, YOU MUST try Sarchione. Best around period.

Ri
Review №84

Good friendly people and awsome service

Pe
Review №85

Bought a 2012 Sierra off of Vince today. Made a quick, hassle free deal. Knowledgeable and friendly staff. Would highly recommend this dealership to anyone.

Cu
Review №86

Amazing place to buy your next car or truck! Amazing service! Go ask for CHRIS KRAFT in sales! hes the best!!!!

Tr
Review №87

Wow. What an amazing group to deal with. No one was pushy about me buying they bent over backwards for me. Amedeo say their and listened to my wants and needs and found a perfect vehicle for me. Usual dealerships don’t listen to what you need and go on the lot and find what they can put you into. I’m happy Amedeo was so patient. I am happy to say I finally found a dealership I will be with forever!

Me
Review №88

Absolutely the BEST car buying experience we have EVER had!! We found the exact truck we wanted on their website so I called and spoke with Joe Springer. We explained that we were almost 4 hours away and had never purchased a vehicle this way before....he made me feel at ease and kindly walked me through the process. I sent him numerous pictures of our trade and he gave us a detailed proposal including trade allowance....black and white with no hidden fees! Within 15 minutes of submitting our pre-approval paperwork he messaged me to let me know that it was great and asked when we would like to come up to get our new truck! We drove up Saturday and boy, what a group of AMAZING guys! The truck was detailed and ready to go and Joe saw us pull in, waved at us through the glass and came out to greet us! He informed us that we were all set to go and introduced us to John Sarchione, the owner, who walked out to our new vehicle with us! The actual paperwork only took about 30 minutes (we felt so comfortable that we chatted and laughed throughout the process, otherwise it would have been less LOL) and then we were done. Absolutely the most seamless vehicle transaction we have ever done....the paperwork didnt have any strange #s or hidden fees, just like the original proposal which was refreshing and appreciated. We will GLADLY drive up there again in the future if we ever need another vehicle and HIGHLY RECOMMEND Sarchione Ford in Alliance to anyone who wants a straightforward, honest car buying experience! A huge THANKS to the whole Sarchione team who helped make us feel like friends/family throughout our entire purchase ( via text, email and in person) and providing exceptional customer service....we will definitely be back!

Ka
Review №89

John was so easy to work with. He made the entire experience great! I highly recommend going here, they were very honest and do everything they can to meet your needs. Thank you, Sarchione Ford!

Mi
Review №90

I am a 71 year old woman and I took my Ford Escape in for power window regulator and an oil change. They were very friendly but on the oil change tires were supposed to be checked for air pressure. Paper work said 35 pp on each tire. I got on highway with a 4 year old in the car and low tire indicator came on. I had to find a place to pull over and get out in the rain and put air in the tire. It was reading 23 pp. that could have been a nasty blow out on the highway. I was totally disappointed. I checked all the tires and not one of them was at 35. Think I will stay away from this dealership.UPDATE ON THIS REVIEW::Sarchione has contacted me on this matter and I have to say they were very apologetic and offered me a free service next time I come in. I was not looking for a handout, I just wanted them to make sure it doesn’t happen to someone else. They were very sweet and I am over my being upset. I will go back and give them another chance.I dothank you Sarchione for reaching out to me.Millie MooreAnother update: I did not get the free service that I was told I would get. When I went for my oil change I had to pay $ 56.Oh well my bad for trusting.

Ju
Review №91

Car buying is by no means a fun experience. Its stressful as ever! Lucky for me, Dave Kress dealt with my near panic attacks and helped me though the experience (if you didnt pick up on it- this was my first car). I am now the proud owner of a Ford Escape that I love. I would recommend Montrose and more importantly Dave Kress to guide you through your car buying experience. I also want to throw a shout out to Josh in the financing department: he was patient and great with explaining everything and working the best plan for me.

An
Review №92

If I could give this car dealership zero stars... I definitely would. We made an appointment with (Jim) one of their sales reps to look at a car. Jim knew we were traveling an hour and 40 minutes to look at the car with A clean Carfax. Jim let us know a half an hour before our appointment time that one of the Lot attendants must have backed into the car when moving it. Upon looking at the car when we got there we realized that this accident was not one that had just happened. It had been repainted and touched up. The car dealership wanted to only give us $350 off the car price when it needed A complete replacement of the back bumper. The car lot knew of this damage before hand and was trying to hide it. Very disappointed and a waste of time!!!

Jo
Review №93

Amedeo helped me find exactly what I was looking for quickly and without hassle. Sarchione has a large inventory and the best selection around, plus offered a fair trade-in on my previous Lariat, and their customer service and sales team is really out to assist the buyer. Amedeo also helped me through the process of adding accessories and having them installed without delay. The finance and paperwork was also done quickly and with minimum inconvenience. Overall, this was the best new car purchase experience Ive had so far and I would highly recommend Sarchione if youre in the market for a new Ford or Lincoln.

Em
Review №94

This place is amazing, shout out to Rachel and the whole crew that worked on my car, they do everything to get the job done on time, they call you for any information or progress,they did an impeccable work on my car front end, amazing detailing job too, I just I hope I dont hit another fat raccoon. If you need a stress free service I highly recommend these guys.

Da
Review №95

Never have I ever been met with such kindness patience and knowledge Amedeo was the kindest man. He even made my daughter feel comfortable and started the vehicle and put the air conditioning on for her so that she can sit comfortably while we talked more. That is an experience that I hope everyone buying a car gets!! He took time to explain things in a way I understood! I felt safe asking his opinion I also felt safe purchasing my car from him and sarchione ford! You have made a customer for life and I will definitely be back. Words cannot express how grateful I am to be treated like an actual person instead of a number!!

Ch
Review №96

I got a great deal on a trade in.

Mo
Review №97

I recently had a minor accident that hurt the front end of my jeep, I am covered through State Farm insurance that led me to Sarchione to get everything fixed up! They helped me within minutes, had an estimate together, and was super helpful in my panic. I dropped of my car for a 3 day repair and it was done on time! Everyone on the phone was so helpful, special thank you to Rachel for helping me out! To my surprise, the detail is perfectly fixed up, my jeep looks amazing and they cleaned her up INSIDE AND OUT!!! THANK YOU SO MUCH! You guys rock!

Ad
Review №98

1st time car buyer but 3rd vehicle purchase in the family. My wife and I are blown away by the incredible customer service displayed! Everyone involved went the extra mile and pulled out every stop they could. We honestly feel like we stole the car! The owner John even was present throughout the entire deal and the finance manage Chris got us a great rate, but wasnt satisfied until he then beat that one and got us a superb rate. In short, we couldnt be happier!

La
Review №99

Best car buying experience! Amedeo is knowledgeable, patient, professional and thorough! This was our second vehicle purchase with Sarchione and we are definitely customers for life! Thank you!

Ka
Review №100

This is one of the best dealerships hands down! Amedeo was a wonderful salesman that worked so well with us to get me into the car of my dreams. If youre thinking about buying a car, check this place out!

Information
73 Photos
100 Comments
4.6 Rating
  • Address:2480 W State St, Alliance, OH 44601, United States
  • Site:https://www.sarchionefordlincoln.com/
  • Phone:+1 330-536-7099
Categories
  • Auto body shop
  • Car dealer
  • Auto parts store
  • Car repair and maintenance
  • Ford dealer
  • Used car dealer
Working hours
  • Monday:8AM–4PM
  • Tuesday:Closed
  • Wednesday:8AM–8PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–8PM
  • Sunday:8AM–6PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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