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GameStop
1042 Mill Creek Rd #33, Allentown, PA 18106, United States
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GameStop
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Mi
Review №1

Very friendly and helpful staff. Nice size store. Convenient location.

Ja
Review №2

Was told there was going to be early release today for vanguard at 9pm to 930pm drove all the way to the store to find it close asked multiple times also asked yesterday and was told this very displeased

Ch
Review №3

Nice video game store

Tr
Review №4

We stopped by to trade in some equipment. Devin was knowledgeable, helpful and refreshingly honest. Not sure who these other reviewers worked with, but wed go back and deal with Devin any day! Thumbs up to his customer service! Thank you.

Co
Review №5

Friendly helpful, and funny. Great place to get your games!

Jo
Review №6

Friendly, knowledgeable, helpful.Appreciate the sales associate insight on our question about consoles.

Ki
Review №7

I always enjoy going to get games here. The sales personal are really nice and always helpful.

Jo
Review №8

I went here on Black Friday so trust me it was chaos, but the workers here are fantastic! I called them first to see if they had whatever I wanted in stock and the gentleman who helped me out was great and answered my questions fast. When I went to checkout at the store, I had this awesome cashier by the name of Becca I believe (Hopefully thats right). She was amazing and she walked me through a lot and explained things to me in very thorough detail and she got me to buy a warranty and also a better GameStop account so she is a very good salesperson as well! I will definitely come back here again, especially with such good service on the busiest day of the year.

An
Review №9

Bought a couple of games which are already used. They did work for me and well i got them at a good price. Wide variety of games and the staff are pretty nice. You can order it online and can be picked by the time you reach there. The accessories are also available for gaming.

Do
Review №10

Wow this place is godawful with stocks. Literally everytime I go there to get something i get an instant out of stock from the employee. Its embarrassing that a GAME store doesnt have a game im looking for but target down the street does. A shame really

Ev
Review №11

Not recommended. On a big game day release, the store was not open at the hours presented on both the door and the website, prompting customers to stand outside in the cold. Normally, I’d chalk this up to shoddy mail service, but since every other GameStop is stocked, I’m going to assume someone in charge simply did not order supply until last minute.To note: waiting would have been nothing, if only we were allowed inside, since the store should have been open.

su
Review №12

Great place get pre owned games.Store is well maintained and Clean.Employees friendly and helpful.

Br
Review №13

Multiple issues with preorders. Unfriendly staff, just refer you to customer service hotline when you have issues. No accountability among employees, will tell you one thing and completely change the statement the next day with no consequence. They may have cheaper prices for used games but the savings arent worth supporting a business like this. Going with Amazon for games from now on.

Th
Review №14

Employees there were friendly. Helped me determine and find the product I was looking for and made it an enjoyable experience. Its a sad shame that you fire management for not selling enough pre-orders when either its because the customer doesnt have money, the upcoming games suck or the economy sucks.

Ma
Review №15

Ive going to this store for a long time, so as you may imagine I have a tale or two of bad service. However, never in my whole life have Ive met such a good GameStop employee than Taj. Taj is patient with young kids as well as old parents. He is always nice to the customers, and is never sales pushy. If you go to this store and Taj is there, you WILL be getting good service.

Ja
Review №16

Extremely helpful, friendly, and knowledgeable. I highly recommend this gamestop location. Theyre the best:)

Jo
Review №17

These stores have all your gaming needs or they can order for you. Exciting feeling walking through the door.

Ke
Review №18

Never going there again, I bought a game and it didn’t work. So I went back two days later to take it back they wouldn’t take it back. They wanted to buy it for 8 bucks when I paid 40 for it and I had the receipt. Doing all my buying online. Hopefully they will go out of business like block buster did. Won’t see this face again

Th
Review №19

Store had two employees and a customer came in for a trade-in. After waiting 10 mins, a second associate was in the store but was unavailable due to phone calls meaning all transactions halted to full-stop. I asked the associate who had ended their phone call if we were stuck waiting for this trade-in to complete in order to check out and his response was unfortunately, yes and I was given some excuse as to why they couldnt check out while other associate was performing a trade in and we would be forced to wait. My wife remained in store with our kids to wait and I went to the vehicle to wait. Except after I left the other associate who previously indicated I would have to wait proceeded to open another register to check out other customers.I do not appreciate being lied to as a paying customer. This store location just saw their last dime from me. Corporate should train their associates that lying isnt how you keep business. Two associates means two registers. Maybe not all the time but certainly when you have a case where overflow is occurring. Good luck out there. Ill stick to other locations who dont bull their customers around.

An
Review №20

OK so if you dont believe me go to my twitter @antman_heroAnyways I bought 3 games because well by 2 get 1 free and when I came home I found glue on a disc, another had data missing, and the free one WORKED lol well just wanted to say this because I used to know everyone who worked there but now there all new people the only person who helped was the one in the Mercy shirt

CJ
Review №21

Typical game store (this pretty much applies to most all game stores that buy/sell used games). They offer a pittance if you try to trade in games, and then WAAAY overcharge when they sell used/pre-played games. They make a lot more profit then they should on used, plus the producers get nothing (so that makes it even worse). If youre done with your games you should always try and sell your game yourself to the next end user (you can get a chunk more than what stores like this offer and the person buying saves a chunk than what a store would sell it for - Win Win). Plus typical corporate screwball sales tactics, they try and take advantage of popular new products and take advantage of their customers, and package hard to stock products with junk most people dont want and rake in the dough selling stuff they couldnt otherwise.

Ki
Review №22

Horrible place...Lazy employees who think they know everything, except they do not know what to say when they find out you use to work there...then the tone changes...hope they all go out of buisness once everything is digital.....

Da
Review №23

My son is there often getting new games

De
Review №24

My son loves this store. The staff is always super knowledgeable and is ready for any questions you have about any of the games.

Al
Review №25

Over priced items like ps4 controllers. They sell them for 60 and you can usually get deals on amazon and get them for 40.

Fr
Review №26

Very respectful, they make sure youre needs are handled right.

An
Review №27

2019 edit: old management is gone and new management seems to be focusing more on reviving the community game culture it once had.Ill bump up my review to 4 stars for now since the store seems to going in a better direction.Used to be a good, community game store. Now its a corporate, sales-pushey mess. Customers individual needs are also ignored and set aside. Im sad to say that after 10 plus years i am switching to amazon for my games.

Ja
Review №28

Good sevice who dont lobe vid games cod ps4 m4o2j0o come get sum 😆

Gr
Review №29

Helpful staff.Great store. Always friendly

De
Review №30

Not the best GameStop store to go too. They are always low on stocks.

Ma
Review №31

Very good customer service, especially if you know nothing about video games.

re
Review №32

Playstation Box 720

Ca
Review №33

Been going there since I was young, have had nothing but great experiences there. Will always be my go-to Gamestop

Aa
Review №34

Friendly staff. Went in to trade a couple duplicates for a new vr game. The trade value seems to be plummeting but the resale prices dont. The value here is slowly dying.

Jo
Review №35

Always very helpful and knowledgeable about products.

Mi
Review №36

Nice staff

da
Review №37

Great prices on and great deals

Ch
Review №38

Had me on hold for literally 20 minutes. Ive been on hold less time with my insurance company. There is no reason to keep a potential customer on hold for this long.

Li
Review №39

We buy all our games here, they always have the games unlike other stores sell out.

Jo
Review №40

Good Games. Good Stop. GameStop is good.

Ra
Review №41

Great customer service. Defeintly know what they are talking about when it comes to the games.

Ly
Review №42

Great help from knowledgeable staff.

S
Review №43

Helpful and courteous service.

A
Review №44

Bought a used system here and it seems like they searched for the oldest system they could find. No surprise that it stopped working after a few uses.

Ra
Review №45

My sons home away from home.

D
Review №46

Knowledge staff, decent selection.

Lu
Review №47

Cool place nice workers

Je
Review №48

Nothing great, a typical game store

Ab
Review №49

Good customer but price to expensive

Gr
Review №50

Good store

Th
Review №51

Did not have advertised item

Ja
Review №52

I have no comment

de
Review №53

Great store

Ja
Review №54

Nice employees

Kr
Review №55

Lots of variety of games!

Wi
Review №56

Good place

Ja
Review №57

👍🏽

Ab
Review №58

I like it

De
Review №59

The truth is that it seemed very nice to have been treated in this place, the people who work here are very friendly and professional, since you enter the premises they ask you if they can help you and the truth is if they know what they are talking about. So I was satisfied with the excellent service that I received here and I hope to visit this place soon as I may change my console for a more recent one, and also some games that I have there. I highly recommend this place

an
Review №60

Great service

Information
4 Photos
60 Comments
4 Rating
  • Address:1042 Mill Creek Rd #33, Allentown, PA 18106, United States
  • Site:https://www.gamestop.com/store/us/pa/allentown/2738/west-valley-marketplace-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 610-395-2348
Categories
  • Collectibles store
  • Cell phone store
  • Video game store
  • Electronics store
Working hours
  • Monday:12–8PM
  • Tuesday:Closed
  • Wednesday:7AM–10PM
  • Thursday:10AM–8PM
  • Friday:11AM–6PM
  • Saturday:12–8PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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