user
White Dove Laundromat
1051 N 19th St, Allentown, PA 18104, United States
Appearance
White Dove Laundromat

Comments
Ta
Review №1

My dryer at home has recently broke, since I live very close to this laundry mat it is convenient for me to go here to dry clothes. However my only 2 experiences have been horrible. I work from 9am-8pm, Once I got off from work I looked up the time this place closes. On google it says 10pm. I’ve also called and there wasn’t an answer. So of course I run to this laundry mat to only DRY my clothes since my washer at home works. I get there a couple minutes after 9pm and as soon as I put ALL my money into the dryers (for 30 minutes)with my clothes, I assume the “‘owner”’ comes in very aggressively and says“WE CLOSE AT 9pm YOU HAVE TO GO”In front of my 10 year old son who was with me. I advised the owner of me trying to call before hand and I also stated how I tried to do my due diligence and check the time it closes before I came. I told him that online it states 10pm. And that I just put all my money into the dryer and if I could get all my money back. He then shrugs his shoulders and tells me“I don’t have anything to do with google or what’s online, we close at 9pm! It’s been like this for years ,you have to go”Very aggressive and rude. Not to mention, if they closed at 9pm then why was I able to get in after 9pm? My clothing would of been dried at 9:35pm the latest I seen how aggressive he was and honestly being there alone with my son I was a bit frightened and also my 10 yr son was as well. I told him to get into the car while I proceeded to remove all my wet laundry and also NO MONEY BACK !! Im writing this review in hopes that they are able to update the closing time on Google, so another busy mother wouldn’t have to encounter an aggressive situation like this.Maybe I wasn’t welcomed in his business.I pray for humanity. I have no problem with leaving but it could of been said in a nicer way. Especially when a child was involved.

Mo
Review №2

Would not return. Due to very poor management.

Ad
Review №3

Clean most important for me.. not to many people goes there..love to go on weekdays washers are good n dryers ar excellent.....

Br
Review №4

Perfectly fine place. There arent many super large washers, but the amount of people here isnt as bad either. Priced a bit higher than closer into town, but location and cleanliness is a big factor to keep coming back.

Al
Review №5

Very clean, well lit, machines work well...owner is probably the worst part about this place. He is barely seen but when he is, he is not the most friendly

El
Review №6

The laundromat was remodeled not too long ago and looks really great. The pricing could be a little lower per wash but still not too bad per load. The dryers are great for quick drying, however the heat temperature could be increased a bit.

Ju
Review №7

Spent almost 20 bucks on 6 washers, because the only large washers were taken. fine no problem . Place was clean which was nice. One washer didnt spin right and towels left soaking wet. I informed the owner as I was loading them into another washer (he didnt know I was using a different one). He said that I didnt load enough in the washer. Hmmm 8 beach towels and a king size sheet, which nearly filled the washer wasnt enough? So I showed him the error on the washer that didnt spin. He then put an out of order sign on the broken washer, but never even offered to pay for the wash that his broken machine didnt rinse. Ridiculous, so much for customer satisfaction, lets just blame the customer. We will not be back.

Th
Review №8

Always spotless. Out of order machines are very rare and fixed promptly.

R.
Review №9

Mondays are the best days to go for single women and men. The rest of the week its crazy with kids mothers fathers.

Lu
Review №10

👍🏽

Sa
Review №11

Worst customer service

Information
3 Photos
11 Comments
4 Rating
  • Address:1051 N 19th St, Allentown, PA 18104, United States
  • Phone:+1 484-707-8107
Categories
  • Coin operated laundry equipment supplier
Working hours
  • Monday:6AM–10PM
  • Tuesday:6AM–10PM
  • Wednesday:6AM–10PM
  • Thursday:6AM–10PM
  • Friday:6AM–10PM
  • Saturday:6AM–10PM
  • Sunday:6AM–10PM
Similar organizations