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Lehigh Valley Collision Center
1631 Plaza Ln, Allentown, PA 18104, United States
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Lehigh Valley Collision Center
Comments
Am
Review №1

Great communication, superb workmanship and wonderful customer service. Would highly recommend!

We
Review №2

Lehigh Valley Collision did a great job repairing my car. Very friendly people. Highly recommended.

Dr
Review №3

I wish I can do cero starts, this is one of the worse services, costumer service is horrible, their work is very deplorable. Dont go there, really take you vehicle anywhere else but not here. Horrible experience

Ro
Review №4

Great job on fixing the dents in my car from storm damage. Very Friendly and Professional. I will definitely use them for future repairs.

Be
Review №5

Best place for automobile wheel service.

Sc
Review №6

Wanted to upsell me on a job that a vehicle hit me and said well for $200 we can paint this an this. No Thanks! Its already wasting my time!

Fr
Review №7

Great work! Got me back on the road in a few days time. Great communication, excellent workmanship, and quick work. I have nothing bad to say about their professionalism or attention to their customers. Thanks!

Ke
Review №8

Do not recommend. A repair that I was told would take a week took two weeks. Then, after promising me they would change my oil, but they forgot. Lastly, I had to go to an additional body shop because they didn’t complete all my repairs.

Ka
Review №9

Worst time wasting experience at this facility, our rep representing the LVC was nice, but BEWARE if you have progressive insurance, the rep For PROGRESSIVE is a nightmare, RUDE, unprofessional and unhelpful person I have ever got in contact, brought my car in for major scratches to the hood and around the car, that was inflected on my car, he open multiple claims, reporting it was different things, i never even mentioned the door handles that’s common sense keys and nails do that your car and didn’t want that addressed he wanted to charge me multiple claims for no reason. BEWARE OF PROGRESSIVE REP IN THE FACILITY. RUDE UNHELPFUL UNPROFESSIONAL. I called him multiple times to see how we can proceed and his number goes to voice mail and he hasn’t call me since then. This will definitely go to cooperate

Sa
Review №10

These people are completely unprofessional they keep lying to me about my vehicle I drop it off 3 weeks ago for a scratches on my bumper nothing serious and I was just told by there receptionist that it’s going to take an additional 2 weeks I wish I could give these people a ZERO

Te
Review №11

Easy and fast, but thorough, check-in!

Ke
Review №12

The team at Lehigh Valley Collision Center has been excellent to work with. They have made a very inconvenient situation (2 cars totalled in 3 days) much more bearable. Thank you Lehigh Valley Collision Center!!

Da
Review №13

Customer service awesome experience great people to work for The place is great my car was fixing a very timely fashion

Bo
Review №14

Place is a disaster no one in management knows what there doing and the shop foreman is a arrogant egotistical person. The few good techs and painters they have there are all that keeps the place running

Ja
Review №15

This is the first time I have ever been moved to write a review about a body shop!I have 10+ years of experience working at 2 franchised car dealerships in the Lehigh Valley, and I dont have the best impression of Rothrock- this is not meant to be a backhanded compliment!I went to Lehigh Valley Collision Center because Progressive guaranteed the work if I went to one of their preferred centers, LVCC being one. I recently started a new job at a dealership and I dont have a lot of knowledge of our body shop yet to know if I can trust them, so I decided to opt for the Progressvie guarantee.Nicole (the estimator at LVCC) was AWESOME. She and the Progressive rep were both quick and efficient, but what stuck out was her attention to detail- she always kept me updated, and more importantly, she LISTENED. She remembered that I asked to not have my car cleaned the usual way after painting, because it was a brand new car (800 miles) and being a black car, I will only ever be washing it a very particular and obsessive way.The work itself was very good- again, speaking from seeing cars go in and out of body shops all the time at my work, so I was keen to examine for sloppy quality, but it was fine. The fender was a teensy bit misaligned along the hood line, it was honestly fine to let go but I was obsessing over it, so she had me bring the car back and they made it perfect.I still have my reservations with Rothrock due to stories/experiences with their sales and service, but I will without hesitation recommend their body shop staff to anyone.

Ne
Review №16

Exelect.

Ra
Review №17

They were very helpful even though my van was totaled.

Gl
Review №18

Small repair took them a more time than expected,

Ch
Review №19

Dis a good job

ta
Review №20

Very helpful staff

ke
Review №21

For me they were very good for the work that I needed, they were fast and attended to my requests very quickly, thanks to Mr. Scott who helped me quickly and efficiently.

Information
2 Photos
21 Comments
3.7 Rating
  • Address:1631 Plaza Ln, Allentown, PA 18104, United States
  • Site:http://lehighvalleycollision.com/
  • Phone:+1 484-223-0632
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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