Always so helpful me,with any questions I ever have

Worst customer service ever, I came into the store vs auto zone across the street expecting better customer service…but I was wrong. They wouldn’t even help me find the battery I needed and no help as to what exactly I should be looking for.

Always impressed with the crew at Advance. Kenneth H saved me a few bucks by suggesting a special tool over replacement parts. Doing whats right for your customer. I like that 😁 Thanks!!

But I went in there looking for a turn signal bulb I was unsure of which one you get. It looks like they no longer have a book that you can come through to find the bald or any bald that you need. One of the guys working was more than helpful when he came over at me if I need any help and took care of me to the best of his ability and succeeded. I would definitely recommend anyone to go to the store

Always great service. Good prices

Staff is helpful big stock of parts

Had what I needed at a great price. Friendly and knowledgeable service.

Not really sure if the clerk was knowledgeable enough to help me with my situation

Fast, friendly, knowledgeable and easy!!

Gd place for parts and stuff for your Whip..

Good assistance by sales force

Always quick and easy

This company almost always has what I need, when I need it. If not, they are willing to order the parts. The staff is Very helpful and informative. They know what they are doing.

I will never buy anything at this place again. If I have to walk 50 miles to a autozone I will. So bought a trans for my truck $2000, it went bad less than a month later. Said was my fault because I didnt change oil cooler. . I did, I put 2 on it. But because I didnt have pics they wouldnt replace it so another $2000. I am a ASE certified mechanic. Bought life time warranty shocks, bad in n less than year. Sensors and a bunch of other stuff bad in months. The kicker is now a alternator I bough Nov 10 went bad in 2 weeks. Nobody will take responsibility for it!!!

Store looks bright and in good order. Floors are especially clean and high shine!

I have pulled engines and rebuild them, restored cars, and fixed everything mechanical you can imagine. Changing my windshield wiper blades is pretty easy, but for the life of me I couldn’t find ones that fit at advance. I did what no car guy ever wants to do, I asked for help at the counter. They found the Very special wipers that I could not find and made sure that I was able to get them installed. Most importantly, they didn’t laugh and point at me, LOL.

High prices and boring set. In the car world you have to get excited like you have to be screaming in the store because you are in the store. Automotive people are quite crazy about cars. There is not a single thing in that store that excited me. Its great if you need a part. Go to the counter like a zombie and keep repeating the part until it lands in your hand then just give them all your money and run out of the store with your big tail between your legs.

Talked to an Ed over the phone about a rack and pinion for my 07 Pontiac G6. This Ed was very professional in his conduct and as a person who works on cars I can tell he really knew car parts.

Michael was so helpful. Highly professional and highly educated in the automotive industry.

Quick service, knowledgeable staff.

This store is one of the distributors for the other stores in the area. Because of this, they have many more things stocked than the other stores around. Makes doing work on cars a much easier experience.

Working out of town and have a commercial account registered at a different location. Home location who I had on the phone during this transaction priced out some tail light bulbs at $2.50 a box. This location priced the same box of bulbs at $27.00. Manager at this Broadhead location had no desire to price match or offer any other options. Auto Zone across the street was happy to price match the Mckeesport Advance. After 25 years of Advance business, I am done. Many other options available to the consumer.

Extremely friendly and attentative staff, but I left without buying what I walked in for because the oil I use (high mileage Pennzoil) was almost $8 for a quart, which is double the price of what I pay for it at Kmart or any non-auto store. Decent windshield wipers were mostly $20 and up, and so they lost a sale on that as well. Very disappointing prices overall. I left without buying anything.

Excellent customer service.

I went in for a battery 2 hours before close. It’s really cold but getting colder the next few days but I could tell the battery I had wouldn’t make it as it already started giving me problems.The salespeople hesitated when I asked for a battery and installation. They did look up the information and said there is a battery in stock but the recommendation is for a premium battery and I should look for that but it’s my decision. I admittedly know nothing about cars, but I drive an Elantra. There is nothing premium about that car but I left because I didn’t want someone installing it that wasn’t willing to do it right.I’m get not wanting to be outside in weather this cold, but that is part of the job. I went to a competitor and purchased the same battery and was given excellent service.

Worst experience ever. Staff was rude and management was worse. We have been buying parts for 20 years and were told there was no record of any purchases ever. Management then proceeded to say that warranties are not honored. Customer support verified that their system purges after 2 years. There is no communication between stores. If you purchase anything, take a picture of your receipt or you wont have a warranty.

Go across the street to AutoZone. The girl who works at this location is more concerned with the food shes putting in her mouth than trying to help customers. I ended up quietly walking out annoyed

Its a nice place to go get your parts for your car that you need or any vehicle but its also better to order your stuff online its way cheaper and then you just pick it up.

Very helpful and friendly

The salesman that waited on me struggled with finding an oil filter and oil. It was extremely frustrating! If i was getting parts for a more time consuming project i would have definitely left and shopped somewhere else.

Nice people and great service and selection

Gr8 place. Gr8 prices

Friendly nice people very helpful

One of the Better Advance Auto Parts Stores In The Area...

They always have the parts I need

Must of the employees dont know anything about cars, shame on AAP for poor/none training. They dont even want to take the time to look up for parts in catalogs, really? Thats how you gain/keep customers. No more AAP for me, Auto Zone or NAPA get my business for a while now.

Good service and grat part

The staff is so knowledgeable and friendly

Extremely friendly and helpful service! Thank you!!!

They dont have it, they can get it. Shop online and pick up in store to save more!

I dont know it just seems like people be miserable so I go in there ask about a product and it felt like the guy looked at me like I was an idiot then I go to exchange because online mess up instead of trying to help you push it off to someone else Im just tired of people who work but hate their jobs so it seems overall Advance Auto has the parts and things needed for my car so it is what it is but sure enough will try to go to another Advance Auto Part every chance I get now Im not saying everyone in that stores like that but my first time being there didnt feel warm and welcoming

Guys there werent very knowledgeable. I had to guide the purchase and it was basically just for headlights.

Friendly, helpful, and installed my wiper blades.

Good people well appreciate

... Its Advance Auto Parts the parts can tell you more about themselves than the employees, enough said I hate them all, not the people the stores the people who get hired there cant help that they all know anything about Vehicles except for gas caps and windshield wipers, hatem

This store is actually down Broadhead a bit next to the beer distributor in Alliquippa.

Really friendly staff at this location

One of my favorite stores

Good selection of parts

Best auto store

Reasonable prices

The manager is rude to his staff and customers

Everyone is friendly to talk to. Subtracting a start because the warehouse keeps sending broken parts. Not the store fault but still a PITA when trying to get a car fixed fast.

Great service

Great prices

Fast and helpful

Very helpful!!

Excellent service

Had the parts I needed!

Good and knowledgeable

Last place to shop for parts

Friendly and helpful

Great