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Auto Pro Tires & Services
262 Gill St, Alcoa, TN 37701, United States
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Auto Pro Tires & Services
Comments
Li
Review №1

These guys are the BEST! Prompt. Honest. Fair. Wont sell you a service or product you dont need. Highly recommend!

Am
Review №2

Discount Tire in Alcoa recommended AutoPro to me for my wheel alignment. They did an amazing job. The gentleman went above and beyond and even fixed my steering wheel which was turned almost upside down when I brought it in. Also they didnt charge me for fixing my steering wheel I would definitely recommend AutoPro and I hope that gentleman gets a raise for going above and beyond. Thank you so much.

Li
Review №3

Diagnosed and repaired my car in a very reasonable time. Good communication with all issues found. Pricing is good. Not the cheapest but you pay for what you get!

Mr
Review №4

Take your vehicle here, try out Parker and his guys. They do you right and at a fair price.We need honest auto shops like this, so try out these guys and you will be glad you did, and your car will love you too.

Ja
Review №5

Excellent service. Quick and paid attention to detail. Ill definitely be a returning customer.

Ca
Review №6

Paul, Austin, Bill, and Parker were awesome 😎. Local, outgoing, friendly, knowledgeable, and reasonable. Real people making an honest dollar and theyve won me as a customer for life. They fixed my rapid pinnion steering, replaced a windshield wiper motor, fixed my drivers side door window that wouldnt roll up OR down, changed my oil, replaced my rear brakes, parking brake, wipers, etc.

Do
Review №7

They do a wonderful job and they are the most honest mechanics in the world!!

Sh
Review №8

Great place. Great service and people

Ma
Review №9

The best place this side of the Mississippi to take your car for repairs. Eric and Lee at the rest of the folks that work at Auto Pro are awesome. 😀

Ge
Review №10

Great service very knowledgeable staff.

Ro
Review №11

Knowledgeable service at a fair price

Pa
Review №12

Great service and great prices. Super friendly people who like to see you on the road

Do
Review №13

I moved here a couple of years ago and hated leaving my trusted mechanic but I found one here!!! Auto Pro will definitely be my new mechanics and I would definitely recommend them!

Da
Review №14

I sure appreciate the consideration of driving me to a rental car while the vehicle is being worked on.

He
Review №15

Fantastic guys. Treated me Great. And although any kind of car fixings can take awhile. They Didnt charge me hardly anything

Am
Review №16

Not sure yet.. keep ya posted

Ha
Review №17

Auto Pro is wonderful. They are honest and helpful, kind and professional. Had a great experience there today!

Bl
Review №18

Great

Br
Review №19

This place will forever have my business! Cost effective and super nice guys!

De
Review №20

Friendly staff and they work hard to get the job done right.

Jo
Review №21

AutoPro is fair and honest. They use quality parts, and have very experienced technicians. Its the only place I go for anything auto.

Pa
Review №22

Those guys know how to fix vehicles.

ch
Review №23

Great services and prices

je
Review №24

Loved it!! Great service with a fair price.

Te
Review №25

Great service, great people!

Ja
Review №26

I have used Eric for several years now and it is awesome to be able to take your car in for service and get great quality work at a great price and know that they are only going to fix what needs to be fixed and not try to up sale you for service you may or may not need. I needed tires for my vehicle a couple of weeks ago. When I went in to but the new tires Lee told me that the front tires needed replacing but the rear tires were still good and I could get another year or so depending on the mileage that I drove. I dont know of any other service center that would do that . Most of the time when I would go in to another service center they would find something else other than what I was there for that needed to be fixed. I highly recommend Autopro for any automotive needs

Ju
Review №27

Absolutely, do not take your vehicle here, they screwed mine up by putting a wrong part on it, I had to take my vehicle elsewhere, to get the issue fixed.

Pa
Review №28

5 stars! I recommend these guys to anyone and everyone who ask me where to go for car problems. They are not a chain where a snakey salesman lies to you and up charges for everything. These guys are fair and honest and I appreciate there service. Thank you Jeremy and team!

jo
Review №29

I was on vacation in Tennessee when my car windows stopped working. I went to Auto Pro on Gill Street, without an appointment, they were able to squeeze me into their busy schedule. Eric and his team was fantastic! They went above and beyond. Not only did they fix my windows, they even checked my fluids! I would highly recommend Auto Pro. Thank you Eric for your services!

Jo
Review №30

Best Mechanics, Respectable People, Gives you all detail on whats going on. I drive 45min just to stay a customers with them.

Mi
Review №31

AutoPro Tires & Service, is the best. Fair pricing, quick turn around, and they always feel like everyone is willing to go the extra mile. I appreciate the courteous staff, timeliness of the service and the comfortable waiting area.

ri
Review №32

Good + Honest - Knowledgeable- Highly Recommend!

br
Review №33

Good people and their pretty reasonable on there prices

Da
Review №34

I have been a customer here since they opened their first shop on Harper ave in Maryville. I have always been very well taken care of even when I have come in with the most random of issues. I know I can just drop off a vehicle, give them a call and it will be fixed at the agreed upon price. I use both Maryville/Alcoa shops interchangeably depending on which ones closer, both have the same level of excellent customer service and knowledgeable staff.

Ja
Review №35

Great service, knowledgeable staff and fast-turnaround time. They took the time to explain exactly what needed to be done to fix my vehicle - highly recommend!

Da
Review №36

Took my car there back in 2013 because of transmission slippage on my Outback. They went through 3 transmissions and could not get the AWD to work. When they were putting in the first one, The guy came out and said that they could not get the gear timing right between the front and rear wheels. I told them to just make it front wheel drive until they got another transmission. When I told him that, the light bulb over his head turned on and Im not even a mechanic! It ran great as a front wheel drive car. I even went as far as buying another transmission in Morristown and picking it up and delivering it to them. (I guess they dont know how to order auto parts). They put that one in and the gearing on the rear wheels still could not be timed right. They then got another transmission and put it in. I test drove it and it shuddered and skipped horribly! When I came back they asked me if it was like that when I brought it in.. Seriously? no, it actually ran normal with the exception of gear skipping. When I test drove it, I noticed that my back seat was scattered with stuff from my tool bag. Guess what..they did NOT lock my car and someone broke in it and stole over 300 dollars worth of tools and other things! Eric said I will take care of it..I gave him a police report and he still has not reimbursed me! Still nothing even after 4 years! Where is my reimbursement Eric?

An
Review №37

Did not up charge. Were very honest and solved the issue in a hasty manner.5/5 would come back

Sh
Review №38

BEWARE this place is shady!! Took my car in after having an appt. Told the employees 2 times NOT to perform any work unless I give them prior authorization. 2 days later, I get a call saying they did the work and I owe $271. Long story short, I have been a customer here since 2002ish whenever they 1st opened and I will NEVER be back. They r CROOKS!!!!

li
Review №39

Parker is a nice man and he is always so helpful. The whole team is great.

bu
Review №40

Fast friendly service. We were literally in and out in about 20 mins. The guy offered to do everything imaginable to the car but didnt push it when I said no. Would deffinatley use them again.

Ju
Review №41

I have been taking 2 vehicles here for a couple of years now and recommend their honest service more so than any other auto care store I have ever used. GREAT!!!

Fu
Review №42

Went for an oil change at 12:50 only 1 car there to be serviced told me they were going to lunch and it would be 2:30 before they could do it. So hour and a half lunch mind you there were 5 people working. I know where I work we would have just worked the extra 15 minutes and went to lunch later as upposed to putting off the 15 minute job for an hour and a half wth

Ry
Review №43

Great service, honest, great prices and quick turnaround. I will be using them again and wowi definitely recommend them.

Ji
Review №44

Top Notch guys, top-notch work!!

Br
Review №45

They replaced my timing chain and radiator. Great service as always!

De
Review №46

I take my vehicles here for service and honest about repairs. Highly recommend!!!

Da
Review №47

Very, good auto mechanics, and courteous, and honest.

St
Review №48

Excellent, efficient service with great pricing.

Je
Review №49

My scanner was being goofy and they were able to help resolve fast and they knew their stuff!

Ke
Review №50

Best mechanic in the area. No BS, they just fix cars and the prices are fair.

St
Review №51

Visited recently after a long absence , they mark up parts now ? This is new to me as a return customer. Before parts delivered free! Installed no markup just labor rates ??

to
Review №52

Great place highly recommend Parker at Gill St and team get r done!!

Ke
Review №53

Good Guys, reasonable prices.

Er
Review №54

Great team, professional, ressonable prices, truly cares for your car.

Ma
Review №55

Excellent service, with helpful information

le
Review №56

Very efficient and they do great work

42
Review №57

Auto pro is deffinately a must stop shop! So friendly and helpful.

Ca
Review №58

Good deals, good prices, and a great, honest environment.

An
Review №59

FOR YOUR SAFETY DO NOT EVER TAKE YOUR CAR HERE!!! I was referred here by Discount Tire so I thought I would give it a try but, I didnt know that it would almost cost me an accident or possibly a serious injury. I took my car in to have a strut mount replaced and a alignment done. While trying to get the strut off to replace the strut mount they snapped off the threads on top of the strut and made me replace it because they told me it was my problem. I went ahead and just replaced it and supplied them the strut and was out the door $210 with just the labor they had done beings how I had supplied all of the parts. A couple days later I was driving down the road and hit my brakes coming up to a busy intersection but, when I did I had no brakes! So I nursed it all the way home, pulled the wheel off and realized that THEY FORGOT TO BOLT UP MY BRAKE LINE SO THE LINE HAD A WHOLE PUNCHED IN IT FROM DRAGGING ON THE GROUND!!! This could have easily killed me if not others from negligence and a stupid mistake on their part. Bottom line for your SAFETY do not ever let Auto Pro work on your car!

Mi
Review №60

They worked with my insurance very well

Ca
Review №61

Best service in east tn!!!

Em
Review №62

Reliable, honest and reasonably priced.

Ca
Review №63

Great good prices friendly place to do business

Je
Review №64

They are very helpful.

An
Review №65

These guys did a totally awesome job detecting my tire problem.

Da
Review №66

Erik and his people have been taking care of my vehicles for 15+ years.Ill not look elsewhere.

St
Review №67

I take my cars to no one else but the awesome folks at AutoPro!

Br
Review №68

Great service and Great guys

Sa
Review №69

Very trustworthy and reliable.

Er
Review №70

I love this place!

Ev
Review №71

Fast, friendly, and reasonably priced.

De
Review №72

Made appointment for new tires.

to
Review №73

The best!

Sa
Review №74

Fast and reliable service

Ch
Review №75

Every one friendly

Na
Review №76

Honest and efficient

Da
Review №77

Terrible

Information
12 Photos
77 Comments
4.5 Rating
  • Address:262 Gill St, Alcoa, TN 37701, United States
  • Site:http://www.autoprotn.com/
  • Phone:+1 865-977-8696
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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