They didnt have what another store said they had in store. So I gotta order it on line. But did grab a couple things so it wasnt a total waste

Ill give you an example of a recent issue I had with Autozone and you can make up your own mind about this company. Last weekend I heard the brakes on my Jeep lightly grinding so I stopped at the Jackson store to get a full set since it was time to change them all and start fresh. The rear set went without a hitch but the front was a different story. Normally I double check the parts myself to be sure I get the proper parts this time I didnt and after tearing down the front I saw that the salesperson had given me the wrong rotors. So I called the Albion store and asked if the parts delivery person could bring me the right parts and exchange them but company policy states that service is only available for commercial vendors. At this point Im stuck wrong parts, vehicle up on jack stands and no way to get to the store to fix the problem ! The manager came through like a champ and said he would get the proper parts and bring them himself, asked me my address and had them to me in half an hour. This is what I consider superior customer support and service, I did offer to pay him a delivery fee and he refused. I thanked him and am grateful to him for his sense of honestly and kindness in helping me out of a really bad situation. In conclusion I do recommend Autozone for parts but you absolutely must follow behind them and make sure you get the proper parts. And if you want to deal with a manager that actually cares about his customers go to the Albion store I highly recommend them

They were great there they loaned me a few tools to help me get it fixed in the parking lot thanks guys

Went by 2 clerks outside on way in store but could not find help instore so left

Great service ..and the ability to ask questions ..

The people they hire dont know how to deal with the Public

I had a question they were quickly able to tell me what I needed and how much I will go again.

Good auto parts

They are so helpful. Susan King

Its kinda hard when your female going into the male dominated auto world

Very good customer service. Price is a little high on some items but on most items of your car needs are priced just right. The website has much to be desired as it doesnt represent what is actually in the store. I ordered an item on line that had it showed up on the website I would have bought it at the store.

The employees were really helpful with my needs

Great customer service. However prices are a bit much. I brought same exact parts online that wouldve cost three times that at Auto Zone.

Clean store, helpful staff

Got what I needed on the first trip.. awesome people and good prices... Will come back again

Do not shop at, or definitely do not start a business account with AutoZone. They will leak your information to people and make fraudulent purchases on your account. People from the store gave away our account number to their friends and purchased over $2000 worth of stuff we did not approve. Store admitted this happened and we still are not being credited the $2000 stole from us. Very crooked people, worst store is the Jackson Michigan stores.

Great place to get your parts or for advice.. Employees have many years of knowledge from Allan to Nate and Rick and others...u get one on one service!!

Always a great place to get what you need . I cant use my right hand and they helped me with no problems . Great staff thanks

Im always amazed at the parts they stock. They usually have knowledgeable help on hand.

Two staff came out to check out my check engine light in well below zero cold around noon on Jan 1. They went above and beyond to help me fix the problem - great service, thanks!

They are wonder full the manager has that place running well they were happy.

I like AutoZone the guys are very knowledgeable and considerate if they dont have what you need they can get it in a short time.

Washer fluid is the best

The workers here are pleasant to work with. They always try to help find stuff when they arent swamped at the counter, helping people with every questions under the sun lol.

Got my stuff figured out

Have had the same problem for about 2 years now. 90% of the time we come for a part we recieve the wrong part and have to come back to the store hopefully just once to get the right one but sometimes 2 more times because we are still given the wrong one. Not only does this cost us alot of time to drive back and forth but also alot of money. When our vehicle is down we have to try to find rides back to get these right parts and sometimes they might not have it. Thankfully there is another auto parts store that comes to our rescue most of the time when we are in this situation. We have also had a problem in the past with warranty. We still do alot of business with AutoZone but have had better days. But on a positive note most of the employees are very friendly.

Bad experience with and everytime I go there I have to come back, because wrong parts. Nice people, but some reason they dont put down everything you buy from them for warranty.

This place is great. Helped me right off tge bat.

Friendly staff willing to help!

They have an awesome tool rental

Every thing you need a clean.

They had what I needed I hate the price but they had what I needed

Very friendly helpful staff and had the parts i needed

It is a good place

Nice people great help

Good pricing on automotive parts

These guys are helpful

Great service and employees

Great service!

Find what you looking for for your car

Oil stop....typical auto zone

Nice people

Its covenant.

Very helpful

Very friendly employees

Great staff

Nothing special.

It is okay