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Bestway Rent To Own
7504 US-431, Albertville, AL 35950, United States
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Bestway Rent To Own
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Ro
Review №1

Angel was a blessing in disguise! My son was moving out on his own and she made us a deal we couldn’t refuse. She really went the extra miles. Literally!

Ky
Review №2

I bought my washer and dryer through bestway in albertville, I always worked with Angel over the phone for it. I didnt even have to go in store. When we needed other furniture (couch and loveseat) best way was the first place we decided on looking, Mainly because we were called to see if we needed anything and it gave us the push to replace out broken couch. Because of Angel we went with bestway again]! Highly recommend working with Angel in Albertville for anything you need!

Ch
Review №3

Best Customer Service!!See Angle!!She is the awesome Sauce there!!! :-)

Ja
Review №4

Very poor service, the manager J ****** is a terrible person she treats everyone as if they are her peasants employees and customers the whole place is very unorganized I paid all of my payments and had receipts but they picked up there merchandise because it wasnt in their files DO NOT LEASE FROM BEST WAY Lesson learned the hard way I would like to save others from going through what I did

Sc
Review №5

Friendly staff and very reasonable prices

Jo
Review №6

Angel was an outstanding csr went above and beyond pleasure to deal with

Am
Review №7

Bad management, bad service, dirty when delivered, lied to us about delivery. Only went with them because we were promised delivery same day!

Am
Review №8

Friendly and clean very helpful

am
Review №9

Love angel & robin

Je
Review №10

Jennifer will work with you if u call and stay in contact with her

Bl
Review №11

That is definitely for sure that I will never go into this store again & one of the workers there is very rude and doesnt know how to talk to customers

Sh
Review №12

The manager was rude AF. Didnt speak 2 words to my friend who was asking questions. Just walked out. I dont know why she was rude, my friend is not white maybe why?

Tr
Review №13

Quick simple review .been in a wreck behind 2 weeks my payment was 299 week late fee 314 dollars if they just waited 1 month their man over the company would of been happy with the pay out😂😂 now I can make another company happy .like the movie White chicks Cash on hands 😂😂 being greedy didnt get them no where .Thank God Im patient with 🙌🙌💃💃

Ma
Review №14

This is the worst place to get anything! They run your card without your authorization, no matter how much you have paid they will not work with you. I paid over 3k for a living room set. I will never buy from this place again. When your close to paying it off in a certain amount of time it goes up again. I do not recommend this store!!!

Ph
Review №15

Very poor quality furniture. One of the recliners on display was actually broke. I told the supervisor and he still tried to sell it to me. I will never go back. Awful place to do business.

Ro
Review №16

I like shopping there. The manager Jennifer always is good to help get anything that that I need ordered if its not in store.

Tr
Review №17

My husband and I went in with the intention of buying a single couch. The lady we spoke with gave us a great deal on a couch and loveseat. We spent less than we would have buying just a couch! Our monthly payments are incredibly low even though our credit scores arent the best. All of the associates are so polite and professional and explain everything in as much detail as possible. 10/10 I would buy from them again!!!

Mi
Review №18

Great staff there. Jennifer is the best she always treats us right. We have done business there for years she goes out of her way to make sure we are satisfied with our products.

Ya
Review №19

Very bad customer service, rude employees. They tell you they have good deals but they don’t. They’ll trick you to pay the outrageous prices for low quality furniture I saw burnt marks & white stains on the couches. I also saw them color the bottom of the chair that had scratches on them, with permanent marker. They try and sell you old stuff and fake jewelry, I advise you not to go there. If you do look at what you are getting because they will sell you anything. Beware when you buy stuff and make sure it works properly because they will make it seem like you damaged it when actually they sold it to you damaged.

Ry
Review №20

Would give 0 stars if I could. They do not honor their warranty

Sh
Review №21

I dont recommend them at all. Everyone goes through financial troubles or family troubles at times. If I didnt I wouldnt be using a rental place just like other customers Ive seen before in the store. They dont work with you when your in a bind. I recommend Aarons they are the best around they work with you and dont harras you. Jennifer is very rude and unprofessional at times. Worst rental place Ive ever used never use them again.P.S.Ive witnessed other rental places take half payments they act like they cant ever take half a payment. Even when you are trying to pay something when you have nothing. They still dont help you out and thats what your suppose to do. Do whatever it takes to make your customers happy!!!

Ba
Review №22

We have rented several items and paid off 3. Employees are all very nice and will help you anyway they can .

Ch
Review №23

Ok call to find out information on stuff well they said they could do over phone and I had lot going on I ask if I could come up there to look in a few days and Jennifer done every thing she could to help me she told me that was fine everyone I meet that day was nice thanks Jennifer for going out of your way to make sure I getting what I need

Ki
Review №24

I have been their customer for over 2 years I love Jennifer she always helps me out on what I need she is very patient with me because I can be very undecisive I absolutely love this business all around

Di
Review №25

Went to look, there were dead roaches laying on their backs in the display cases of jewelry! It was so gross! That right there had me exiting right away. No thanks

Ju
Review №26

Jennifer puts on a good front but Ive known of her to act very unprofessional. Im done with them. Was all about them until I found out she treats ppl like dirt instead of explaining something calmly and asking them to leave which would have been the professional way to handle the situation instead of flying into an insane rant and screaming at someone.

An
Review №27

Store is clean plenty of stock very nice people an only place I will rent to own anything. An they r cheaper than any other rent to own an they work with u if something happens or what u rent is messing up or coming apart

Ja
Review №28

Got to admit that they have worked with me when they probably should have just taken my stuff and for that I am thankful

Pe
Review №29

Very pleasant people, just didnt have what I was looking for

Ch
Review №30

I ordered a sofa and I was expecting the delivery in 3 - 4 days. But I was surprised to get the same day delivery. Thank you for your great service.

fr
Review №31

Jennifer is rude and unprofessionally in able to do her job her imploies laffed when i said she had a sh--- attitude rude real rude

Ti
Review №32

The staff is unprofessional and rude. I wouldnt recommend this place at all.

Da
Review №33

Way over priced

ri
Review №34

The best of the best,,, friendly people and low payments

El
Review №35

Good selection at good prices....

Da
Review №36

Very friendly staff if you cant be satisfied with their service then no one can.

wa
Review №37

Friendly people will go out of their way to order something for you if they just sold their last product

As
Review №38

Jennifer is very rude and unprofessional cursing and hanging the phone up on a customer is not how you run a business. Will NEVER do business here again!

Am
Review №39

Jennifer is always super helpful

Wa
Review №40

Over priced, appliances were not in the greatest condition,and the delivery people were not the brightest.

Ca
Review №41

They were rude from the moment I went in until I decided to cancel my order and left

Je
Review №42

Nice ppl

Ro
Review №43

Love this place

Te
Review №44

The staff was friendly and helped a lot we got a bedroom suite

Ev
Review №45

They are very tricky.

Ra
Review №46

Nice...

Ch
Review №47

No I dont like

Information
6 Photos
47 Comments
3.6 Rating
  • Address:7504 US-431, Albertville, AL 35950, United States
  • Site:http://www.bestwayrto.com/
  • Phone:+1 256-878-1517
Categories
  • Furniture rental service
  • Appliance rental service
  • Appliance store
  • Computer store
  • Electronics store
  • Furniture store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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