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Dave Syverson Ford Lincoln
2310 E Main St, Albert Lea, MN 56007, United States
Comments
Ri
Review №1

I am a young man that hasn’t always had the greatest of luck with dealerships in the past, but after dealing with Aaron and Liz from Dave Syverson in Albert Lea… I know longer hate dealerships as a whole! They got me in the truck I wanted and did everything to ensure my happiness. I will be doing future business with the wonderful people at Dave Syverson. BTW, Kirby is pretty awesome too! Thank you guys, God bless!

Be
Review №2

The salesmen and the finance office were beyond helpful. They made this purchase so easy and even delivered the vehicle for me. Would recommend Dave Syverson to anyone looking to purchase!

Er
Review №3

Had a door replaced earlier, but somethings not reconnected (window and door open switches). I called and explained situation to Robin in service dept. She assured me that they would let me know what they find. Not much later, she called to say it was fixed and there would be no charge. That is how service is supposed to go! Thank you, Syverson, for always performing better-than-satisfactory service!

Ka
Review №4

Aaron and his team is absolutely fantastic!! They made the process super quick and easy! They were so helpful with all of my questions and treated me like family. I will continue to go back for all of my car needs in the future. This is my third vehicle from Daves. I live two hours away from the dealership but they are always worth the drive down

Ju
Review №5

I had a great experience with these folks. I felt at ease when speaking to them about concerns I had with the car I was looking at and the issues were addressed right away. I really appreciated the time Anthony spent with me going over the car in detail and felt that he really wanted to make sure I was going to be happy with my purchase. I would highly recommend them to anyone looking to buy a new or used car.

Aa
Review №6

Exceptional buying experience. Never felt pressured in making any decisions, I told them what I could do and what I wanted to pay a month and they did me one better and got me a better deal! Everyone was super friendly. Thanks Aaron for getting that extra 1k on my trade as well! Definitely recommend!

Ki
Review №7

Wonderful experience, no pressure sales pitch, the vehicle I found online was on the lot and they did not try to sale me something else! Every person was pleasant and helpful even on a late Saturday afternoon when they were all ready to go home. Will definitely return.

St
Review №8

I recently purchased a vehicle from them. I made an 1100 mile trip to do so. I couldnt be happier! Customer service is fantastic! Great to work with and everyone was very easy going! Cant say enough good things about them!!!

As
Review №9

Dave Syverson Auto Center was absolutely amazing to my husband and myself. They work hard to get us approved for a vehicle. Their customer service is 100%. Aaron McVicker and Jake Villarreal was both very kind and knowledgeable about their jobs. I would 100% recommend you both to anyone! Thank You so much!

St
Review №10

All aspects of the transaction exceeded my expectations. From shopping thru financing, everything at Dave Syverson was top notch. I will be back there for my next vehicle.

Su
Review №11

I want to thank Anthony and Liz as they did an amazing job to help me get this car. Liz went out of her way and did extra so I could take the car home early due to my bank was in cities. Thank you both very much your awesome!!!

ch
Review №12

Tim Brandon and Jake were all absolutely awesome to deal with from start to end. Helped order the 2021 Jeep Grand Cherokee exactly the way I wanted it. Thanks guys. You have earned a lifetime customer.

Te
Review №13

I needed my oil changed and when I called in for my appointment, they suggested a tire rotation. I had him check how long it had been since I bought the tires there. It was time.When I arrived Justin at the service desk checked me in. I chose to wait. The waiting area was clean and tidy with a tv if you chose to watch it.I brought a book. George came over to visit with me. I have worked with George previously. He is super nice and helpful.The service and rotation took the expected amount of time and checking out was fast and friendly.

He
Review №14

The Service Department at Dave Syverson Auto Center is my go-to for my Lincoln. Theyre always accommodating to my schedule and genuinely welcome me. They fix it right the first time. I trust them with my car and think that you should, too! GREAT team, all the way around!

ma
Review №15

Great place to buy cars, has everything you’d every look for, service is amazing, they can answer every question you may have! I over all enjoyed my experience! Thank you so much!

jo
Review №16

Their friendly service was excellent. Had an oil change & tire rotation which were completed promptly. They even replaced 2 air filters at no charge, as I had purchased the vehicle only 3 months before. Have always had very good service at this location and have recommended them to others.

ca
Review №17

So had oil change was 60$ no coupon. Change oil light came on at 3k miles but synthetic oil i wouldnt need to change for 6 k miles. I called and they said the guy might not of known how to set it right. So I had to bring back to have them turn that off. Kinda bothered me due to dont you know what there doing? So called at 6 k miles I asked the cost of oil change synthetic. He said 119$ and 35$ FOR TIRE ROTATION. I was like well why such a jump kid said idk. Well I found a different place and had it done for 78$ total so you lost my business. And my hubbys 2

De
Review №18

I have had my 2018 Jeep Renegade for over 3 yearsMy experience dealing with everyone from Brandon selling me the Jeep to all of the service department people has been excellent!!!They are always friendly and helpfulI am grateful I can trust everyone there to help meI wouldnt go anywhere else to service my Jeep

Li
Review №19

Everybody at Dave Syverson are very polite and helpful. I will always do my business with them.. They are always able and willing to help me out with what I need.. I tell everyone who is looking to buy a vehicle to go there.

Ma
Review №20

There service this time was very satisfactory in the service department. They did everything that needed to be done excluding a recall that I had not received yet.I wasnt going to go back because of the service that I had last time. The work was great but the serviceman behind the counter was down right RUDE. And if I had to deal with him again I would have walked out.

JE
Review №21

This is the dealer I use when in Minnesota. I drive 80 miles just to use this dealer they are fair they’re honest and what they quote you they follow. And as a bonus they’re nice.

Aa
Review №22

Awesome experience! Huge thanks to Aaron for being real to deal with while making the purchase! Liz made the paperwork formalities a breeze! Also, shoutout to Cody, Jake, and the service/detail crew for expediting the whole trade/prep process smoothly! Above all, thanks for being so hospitable, thank you!

Je
Review №23

My check engine light came on as I was heading out west with friends and we rolled into the shop with 3 trailers with horses, 5 sweaty women, 2 dogs, 1 broken rear window, and my 1 gunked up DEF valve.A few hours later and the incredible service staff had us back on the road. How can you not love a place that is so good to people just driving through Albert Lea.You guys are awesome!!!!Thank you for such great service!

Da
Review №24

Check engine light came on with O2 sensor message. Had the sensor replaced and asked for a oil leak check. Oil is cleaned off the engine block and the check engine light is back with the same message. $500 down and no problems solved. At least they were able to squeeze me in the same day.

Pe
Review №25

Everyone was super great during the process of buying a new car. Chris helped me find exactly what I was looking for and was willing to work with me to make sure all my needs were met. I’m very thankful for everyone that helped me get the perfect car!

Be
Review №26

Outstanding customer service and friendliness! George Gonzalez is incredible! He found exactly what I was looking for in two days after I had been waiting for others for five months!

ch
Review №27

I am always met with a smile. When I leave, I know that my car was taken good care of. I have always had the best experiences with the staff at Dave Syverson.

Ch
Review №28

My mother had car trouble on I-90, and when her road service simply left her in a lurch, Dave Syverson Auto not only rescued her and had her car towed to their shop, but did the repairs and took GREAT care of her. She is in her upper 80s, and yet, or maybe because of this, they went above and beyond in making sure she had transportation, prompt repair, and did the legwork to make sure her warranty company took care of their share without her having to fight for it. I suspect that if they treat an older, out-of-state driver so well, local people can rest assured that this is a fair and trustworthy place to go!

Te
Review №29

We had a breakdown while out of town. The service department was absolutely amazing! Got us towed in and in a loaner vehicle. Vehicle fixed and got us back on the road again! Very excellent service would highly recommend!

La
Review №30

The customer service here is awesome. They greet you as soon as you walk in. They make sure you are being taking care of and without having to waiting all day. They get you great incentives and do what they can to help you. Closing was easy and not time consuming. Once you buy a manager will call you and check on you and to thank yoy and too make sure you are satisfied.

Je
Review №31

Staff was friendly and helpful as needed and made the efforts to resolve any requests that I made. Recommended for anyone searching for a vehicle.

Jo
Review №32

On vacation out of state. The starter went out on my truck. I got it towed there about half an hour before mechanics went home. Not only did they have the part, but a mechanic stayed extra and had us on the road in about an hour. Service Consultant, Robyn, took care of everything including all paperwork for the extended waranty. I wish we had a dealership like this one in our hometown.

M.
Review №33

ALWAYS professional here! Had a part expedited over the weekend so I could get my vehicle back early Monday morning. Highly recommend servicing a vehicle here.

Je
Review №34

Got a paint job looks good however they didnt take care of all areas that needed to be addressed. And when i picked up vehicle the boss was out for the day and is so hard to catch on the phone.

Ky
Review №35

Good prices! Friendly, hard-working staff that’s easy to work with. Great experience!

Ka
Review №36

Super friendly, professional service. We developed engine troubles while traveling, which is always stressful, but this dealership got me right in on a busy Friday morning, and back on the road a few hours later. I couldn’t be more grateful!!

Sa
Review №37

Got an appointment right away. Fast in, fast out!Friendly staff.

Ja
Review №38

They picked up and dropped off my vehicle for an oil change, made it easy to fit in my schedule.

Jo
Review №39

The customer service Robyn gave me was over the top. She went above and beyond to help me in my time of need. It is very difficult, anymore , to find this type of service !

Ga
Review №40

Alex and Jake at Dave Syvertsons of Albert Lea were able to make my car shopping fast and Easy! I got a new to me vehicle big enough for our family. Thanks again guys. I recommended them 100%!

Pe
Review №41

The most excellent customer service! Robin is on the ball! She is fast and efficient and they always do an excellent job. They had the part my car needed in stock and got me back on the road the next day.

Jo
Review №42

Best prices and service. Ask for Alex or Chris A+

Ki
Review №43

Great dealership to work with. They did go the extra mile for us! Thanks again Alex and the entire team!Tim & Kim

Ca
Review №44

Five and a half hour to pick up Ford 350 truck most definitely happy with dealer well worth the trip ‼️💯👍🇺🇸

Br
Review №45

What used to be a go to place has changed dramatically in the past 2 months. 20 minute oil change up 60% in just a few weeks. Customer service seems stressed - at a minimum, unfriendly. Still like the loaner car offering on major repairs. Perhaps the overpriced oil changes are a way of offsetting courtesy vehicles. Looking for a more affordable Nissan Dealer.

Be
Review №46

I called on Mondsy to order tires and set the appointment up for 12:30pm on Thursday. I had asked for a loaner vehicle as I had an appointment at 2:30 and thought it might be hard to getting up to pick up my truck and make my meeting. I dropped my truck off at 12:30pm on Thursday but didnt get a phone call from the shop until 3:15pm to verify the wheel configuration and alignment. I was not happy I missed my meeting and on top of it, my truck was getting looked at 3 hours late. Then at 4:30pm i was asking if they could hold my truck overnight so they could use the alignment machine next door as the one in the shop wasnt working correctly. I finally got a phone call at 10am the next day that my truck was done. Last time I had tires put on and an alignment it took 2 hours. I am very disappointed with this service.

ju
Review №47

Everything is good service was great! , is there anyway I could get a step bar installed?

St
Review №48

Easy buying experience. Anthony was a great salesman who seemed more concerned with us finding the right vehicle than with making a sale. Very refreshing experience.

DJ
Review №49

Exceptional Staff! Craig, Chris, Cody and Heidi were exceptional and went out of their way to make it the most pleasant vehicle purchase ever. I would go out if my way to mqke sure and purchase my next vehicle from them. If you live anywhere on the area I would highly recommend going here and if you dont live in the area it is well worth the drive.

We
Review №50

My car was checked in right away, the wait time was about a half hour or slightly more, which was fine, and the staff was very professional.

kr
Review №51

Anthony and Liz were amazing to work with. Both of them went out of their way to help get us in the truck we wanted. We are from Michigan but will be back for out next truck!!

Ro
Review №52

The service department was helpful and I was pleased but I have made many trips which should have been taken care the first time they put in the battery was replaced,

Tr
Review №53

They were awesome to deal with. Aaron, Liz and Jake made it an easy and enjoyable experience. I am not a fan of dealerships, bit those 3 have made me a customer of theirs for life.

Na
Review №54

Have my truck there now. Will advise.

za
Review №55

Fantastic service got a nice little used car, loved shopping here!

Do
Review №56

Excellent service!!! Very happy with the resultThey did a fine job, and very fast.

sh
Review №57

Great customer service.. very accommodating .. very knowledgable. .. brandon and aaron were super helpful ..

Ka
Review №58

Always feel welcomed and they are good about getting the job done!

Am
Review №59

Always 5 stars at Dave Syverson! Thank you!

Jo
Review №60

Very clean handicap accessible pleasure to is it with employees very knowledgeable people

Cr
Review №61

Great customer service! Love the new truck!

Su
Review №62

Was an amazing experience! They were so wonderful to work with and so quick to get everything done! I would definitely recommend them!!!

Me
Review №63

Great service. My Lincoln was having running board issues, and Suversons came to pick up my Navigator, and by the time I returned from vacation it was fixed, and waiting for me.I also bought the Navigator from Syversons.

Mo
Review №64

Don’t waste your time. This dealership marks vehicles up past book value and then tells you they are a “value priced dealership” and may offer you $500 off their “value” price that’s already three thousand dollars above blue AND black book clean retail value. What a joke, take your hard earned money elsewhere and actually get a good value for it.

Sc
Review №65

Very friendly,honest I would send anyone to buy a car or truck there.

Hu
Review №66

Great professional, good environment, and basically, great people! I do recommend Seyverson Auto.RegardsH.

Gn
Review №67

Went for my first oil change after buying my Kia Soul in January. I disnt know where to go amd they not only called the garages to check for me but one of the sales guys walked ahead of me to make sure I went to the right one. They had a nice waiting area that was clean with complimentary beverages amd a tv, magazines amd clean restrooms. They had it done quickly with a free inspection. This is part of the thing you get when you buy a car there and it was all smiles, no hassle good service.

Te
Review №68

Both my sales person Aaron and the sales manager George worked really hard to get me exactly what I wanted. The Red Nissan Rouge is perfect!

Ma
Review №69

Sales people are super helpful and weve always been happy with the experiences weve had.

Ch
Review №70

Very friendly staff ! Easy process from start to finish.

ro
Review №71

Excellent service personnel and excellent technicians.

Ch
Review №72

Was able to tell Aaron over text message what i was looking for. When i came in to look he had the exact vehicle i wanted!

Li
Review №73

The service was good. All the staff were very friendly. However, the receptionist although wearing a mask had it down under her nose. I do not want to get anybody in trouble, but I think that at this time it is extremely important to follow the rules about wearing masks. Thank you

St
Review №74

Cole went out of his way to help my wife and i. We definately will recommend D. Syverson to others.

Am
Review №75

Best car buying experience ever!

ja
Review №76

Great place with great people! 👍

jo
Review №77

Fast friendly service. Was in and out in less than an hour

Sh
Review №78

Got my oil changed & tires rotated very quickly. Miscommunication getting wipers replaced.

K
Review №79

Fantastic service the buying process was easy and fast.

Ch
Review №80

Very friendly people to work with and knowledgeable I would recommend this place

Mr
Review №81

My car was leaking oil. They looked at it and said mice had chewed through rubber lines. They quoted me $1,000. I just arrived from my home in Florida. There would be no reason for mice to enter my car in the apartment parking lot.Luckily I went elsewhere. It was a crack on a plastic piece form the oil pan! He showed me the part. $380 out the door!

Gr
Review №82

They were very friendly , helpful and good to work with

Ba
Review №83

Very customer friendly and very easy to work with

Cy
Review №84

Great people and great job

Ro
Review №85

Great help with financing friendly services

Ra
Review №86

They were all right just need to update their website, site says they handle KIA vehicles

Sc
Review №87

Very friendly service.

ci
Review №88

Mark, Tim liz and Jake were all great!!!

Ki
Review №89

Awesome friendly. But needs to do better finaceing with bad credit

Pa
Review №90

Let me tell you that I have brought my last few vehicles from you guy, I would not be coming back to you if I didnt have the most confidence in your ability or you service. I am happy to say I get my service and my Vehicles from Dave Syversons!!!! Thank You for what you have done for my family!!!!!!!!!

Sa
Review №91

Replace Forster 13. It cost me 349.61. Labor amount is 295.20. Crazy! Part is only 25.34. I won’t go there again.

Ti
Review №92

Found a used vehicle that was a great price. Was coming from 75 miles away and asked some questions including whether the car smells like smoke. We were assured that it did not. Drive the 75 miles to get there, only to smell smoke immediately after opening the vehicle. Took for a short drove to confirm, but there was no hiding that smell. Very distinct, and very disappointed about our experience there

Th
Review №93

The staff at Dave Syverson is amazing. They offered me a nice loaner vehicle while my Nissan was being serviced and kept me updated on the status of my vehicle with a phone call every couple days. My car was finished and working great within days. I highly recommend this place to purchase and or service your vehicle.

Li
Review №94

Great service. Nice staff! Sales staff is great (Mark was my Jeep salesman, but all are great.) Service staff like Robyn, Brandon, and another woman are all fantastic and helpful. The actual mechanics are knowledgeable and friendly, always willing to show the problem needing to be fixed. Overall, the best place to buy and service a vehicle in the area! Excellent!

Lo
Review №95

When I tell you I had the best experience ever going into this car- lot first time in years I went in and brought a car and didn’t feel like I got ripped off.. Alex was an amazing person to work with and Heidi is the Absolute best!!! They are the best I wish I could of gave 10 stars because they so deserve it (Monique Gills)

Su
Review №96

Cody the manager/sales rep went out of his way to make sure everything I wanted and needed as part of my experience. He made sure I was happy before asked if there was anything else that I needed. often for us or answered all our questions. He never once asked me if I was ready to buy he let me lead the conversations. I felt like I was part of this dealerships family.

Ji
Review №97

Needed a part while travelling on a Saturday, they refused to help me

Mi
Review №98

Brought my vehicle in for a recall and was done faster than expected. Great speed and service.

Jo
Review №99

I would consider my family pretty well versed in the auto industry. Having owned over 75 vehicles, we have dealt with many types of sellers. We were referred to Matt Dugstad and the dealership by one of their long time customers and friend of ours. Communication with Matt was seamless. I could contact him by email, phone or text and he always responded promptly. It was by far one of the most pleasant buying experience we have ever had.We ended up trading in our vehicle. Trading in a vehicle is something that I rarely do because of past experiences with dealerships trying to lowball your vehicles value. Their trade offer was very fair. Although I like to wheel-n-deal with vehicles, it was nice to not have to worry about it.Since it was a 2018, we decided to finance the truck. Matt introduced us to Darren Daedlow in the finanace department. He took the time to explain all of our options and what he felt was the best plan. I wish I had some of his energy! He was fun to work with.After working with Matt, Darren and their management staff, we were extremely pleased with the experience. So much so, that I brought my sister there the following weekend and she purchased a 2018 Explorer.Keep up the great work and Im sure Ill see you soon for something else!

De
Review №100

Had oil change. And everything went smooth

Information
100 Comments
4.3 Rating
  • Address:2310 E Main St, Albert Lea, MN 56007, United States
  • Site:https://www.davesyversonford.net/
  • Phone:+1 507-373-1438
Categories
  • Auto repair shop
  • Ford dealer
  • Car dealer
  • Lincoln dealer
  • Used car dealer
Working hours
  • Monday:7:30AM–8PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–6PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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