Enjoyed meeting Thomas and Charles, they are great to work with and are very knowledgeable. Thanks so much!!

Hands the best customer service Ive had in a long time, I messed up my order and they were able to get it straightened out for me, and they went out of there way to assure it was exactly what we need. We will definitely be buy from them again.

Customer service is truly above and beyond. Thomas has been amazing to work with. I had a couple of hiccups and he was patient with me, then paid for shipping to him and back to me to get my issue resolved.

Very knowledgeable and honest folks. Doesnt mind to spend the time to make sure things are exactly right. Highly recommend.

Package arrived on time. Most professional group to do this type of work for me yet. Definitely recommend.

A pleasure to work with! They got us exactly what we needed with no hassle. Great customer service!

Thank you for your help!! Great customer service. We were in a bind and your team did a fantastic job.

Excellent service. Selection of industrial products is extensive and high quality. Would highly recommend!

We were down and we needed a hoist as soon as possible. Called and 30 minutes later it was ready for pick up. Thanks guys!

Best service after hours! Really appreciate your help tonight! Thank you!

Excellent service and lightning fast delivery. Will definitely order with them again.

Overall great experience working with Hoists Direct. We needed an electric chain hoist for a client—Hoists Direct helped us get what we needed for the job at a price lower than we expected.

Excellent customer service. Very helpful and knowledgeable staff

We thank you for your help on a holiday weekend!

Absolutely the most knowledgeable people to work with in the Hoist and overhead crane industry!

Great work! Appreciate the customer service.

They carry a wide variety of brands and products. Very friendly and helpful staff.

Thank you for your help today! Appreciate the customer service on the weekend after hours.

Best quality products on the market, would give 6 stars if I could. The staff is knowledgeable and helpful.

You really pulled it together. Great work!

Thanks for helping me out on the phone!

Great customer service. Always picks up on the first ring.

Spoke with a helpful sales rep. on Black Friday who solved my issue.

Knowledgeable staff. Helped me through my issue.

They have a wide inventory of brands and types of hoists, cranes, components, and service parts, and their sales team is very responsive.

Great service!