Awesome place with a lot of great stuff picked up a ps1 myself definitely recommended stopping in

Great staff, good prices. Snagged a rare collectible edition of Gears3 for almost nothing that has all the physical items in it

Great prices for games and better trade in prices then gamestop

Very cool place. And if you talk to the right ppl, youre going to get a good customer service as well. I go there for figures to be honest. Theres a slight mark up on them but its not too bad.I said the right ppl because while the majority of the people work there rank from good to downright awesome, a few I honestly dontwant to deal with. The last thing I want to deal with is red tape from customer care especially when being told that simple solvable issues cant be done. Should that continue, the next review will be less favorable.

Best place to go for any kind of pop culture item, or conversation. Need a new Anime to start and dont want to use your bandwidth go to Jay Street, theyll be able to help recommend a good and chances are theyll have it. Looking for that old school to classic game or newer game that you need to complete your collection look no further. Or your on the flip side and need quick cash Jay Street is always there to help out. They staff is also extremely awesome, Ive never meet a group of people who are willing to give more then they ever get.

Love love LOVE Jay St Video games!!! The owner Ryan is fantastic and goes above and beyond for his customers. Not only that, but hes an active member of the community and always looking for ways to make it better. Albany is lucky to have this local business!!! Wish I could give them 10 stars

Selection and trade values have improved with the addition of newer management. A pleasant surprise to see a local business get in hard to find/import goods. A decent spread of higher end goods and used video games. Comparatively priced versus national chains, check here before spending more somewhere else.

Kinda pricey but but overall customer service was pretty good 👍

Great store where you can buy all of the old classic Xbox 360 games for very cheap, better than trash GameStop

I’ve been going to Jay St video games every year for 8 years now. The owner is fantastic and treats his employees very well. The service from everyone has been exceptional since I’ve been there. You know a company treats their employees right when you see the same faces often! Prices and negotiations are fair.

Video games galore! Collectibles from across the geeky spectrum. Bring them trades and walk out with new items. Take the owner a hot dog and youll probably get a friend for life too. Cheers

This is my go to place for retro gaming. Ive also started buying my current generation games from here. Pricing is always fair, trade in prices are always higher than the big box stores. The owner Ryan even takes time out when I message him with questions and prices. Never had a bad experience at Jay St.

Came here to purchase and trade some old Pokémon cards. The customer service here is amazing. They took time and care looking at my cards while balancing a busy store! The prices are extremely fair and will be coming here often. My new favorite card shop. Ask for Jen or Matt they were awesome !

I love this place. The staff is always friendly, the stuff they have is super cool, and the prices are pretty reasonable. Im a fan of Gunpla so its awesome to see what they have in stock for those. A+.

Have made multiple purchases here and have always been happy with the prices. Staff is very friendly. Good variety. Great local business.

Owner is amazing and helpful, so is the staff. 10/10. Knowledgeable, fair prices and great trade in value. Strives to be LGBTQ+ inclusive and support marginalized individuals

I have bought a few games from Jay street. Both higher $ value gamecube games. I would say defiantly watch for over-market prices in this store. Staff are friendly and the shop is cool but altogether the connivence of it being in the mall is great as well as every time I have gone their has been new merchandise.

They’re awesome. When I used to work at crossgates I would go in pretty much every other day to buy a 3DS game, they also sold me the system which is still in great condition. The owner is awesome and I highly recommend doing business with them and supporting local.

I love Ryan! He is the sweetest guy and is always helpful! So is the other staff. I have gotten so much stuff from him. Never had a bad expirence !

The staff is incredible and helpful! And the stores selection of figures games all for fair and resonable prices! Love this place!

Jay St rules. I always find something interesting, and the place is run incredibly well. Truly a gem in our local community!

Literally the only place worth trading in your games, and tcg. Every staff member is fantastic, and has more patience than a saint. The owner is a fantastic human being, and the rest of the crew are doubly so. Buy your nerd merch and games here, support local!

Wonderful small business that carries a good variety of games, anime, and manga. Always enjoy shopping there and chatting with the employees. Store owner has gone out of his way to find/get rare games for me in the past.

Great stop for all your nerd needs. Fair pricing and always offers more on trade ins than others like gamestop.

Went to Jay St Video Games and there were two games that I was interested that were priced as a great deal; when inquiring further the employee said the actual price was different and that the lower prices tag was old and told me it was significantly more expensive. They bait and switched two products on me which is very sketchy and unprofessional. I recommend going through your products and double check you didnt accidentally price a product two (or MORE) times. I am very uncomfortable by these business practices and believe this behavior is illegal. I will not be buying more products from this business and I suggest that other people looking to collect games are cautious.

Small store yet it feels huge on the inside with so many selections (modern games, classic games, comics, pokemon cards, figurines, and so much more).

This place is always on the list of stops when we go to the mall.We dont always purchase something, but theres always things worth looking at.The staff is always polite and helpful, never pushy or hovering, and theyre very sociable.

Friendly knowledgeable staff, always willing to help. Best prices on games, beats GameSpot by a mile and the owner will stick up for the staff against rude customers, always a great thing.Cant say enough good things. My favorite store in Crossgates!

Excellent staff and owner. Honest and polite. Amazing inventory! Always friendly and helpful.

Great gaming store, great prices, respectable staff. All around good place to shop 🙌🏼

Friendly and knowledgeable staff. Great selection. This place is a must-stop whenever Im in the mall.

Great place. Guy is fair and honest! He runs a business through and through ! Also throw him a follow for some 🔥 memes!

Fantastic place, great service, cool nerdy stuff and fair prices. Locally owned too!

Excellent store, fantastic selection, great customer service, and a welcoming vibe there. I definitely will be back.

Jay was incredibly kind and helped me get what i need. hes always been a great giy since high school.

Definetly recommend this store for any gaming and anime fan all kinds of hidden gems

I bought an NES cart at Jay St one day, took it home and realized it wasnt working anymore no matter what I tried. I bought it back and the associate was happy to help me exchange it for the same title with no questions! Thank you guys so much

Everytime I stop by the store, even if I do not make a purchase, Im always greeted warmly by the staff and engage in some conversation about the game Im looking for or about gaming in general.

Amazing store with plenty of goods for the gamer/nerd in all of us. 10/10 would recommend to anybody.

Love this place. Always friendly, always helpful. My first stop for video games and accessories.

I had purchased an older retired LEGO set (about ~ $200) from this store, got home, opened that bad boy up- realized it was missing half of the bags! Normally this kind of story would be some 1-star rant, but nah. Calling them both times to resolve the situation were very pleasant experiences. The people working there felt legitimately bad about what happened and the refund process was really easy. Sucks about the LEGO set, but the politeness of the workers there (and the owner as well) was really something. Next time I’m at Crossgates I’ll be sure to stop in and buy something. Maybe not a 200 dollar Lego set, but, like, a copy of Madden 2007 or something.

Great place for collectors. The staff are knowledgeable and friendly. Always been a pleasure.

DO NOT DO BUSINESS HERE. Horrible place to do business with. Trade ins are NOT WORTH IT. Sell it on eBay. They don’t give you half as much as your trade in is worth. They sold us a $800 card they said was in MINT condition and was actually in HORRIBLE condition. Owner lied and said the card he took in was mint, trying to imply we switched cards or something when IN FACT the card he sold us was garbage. Garbage employees and garbage owner. You’d think people would have some sympathy but unfortunately some people are just money hungry.

Bought a 3DS and a few Pokémon games a while back and had a great, experience. Everything worked, price was good, and its still going strong.

Fair, honest, and most of all will work with you to make a deal. During the pandemic Ryan was able to set up a safe way to trade games, even when his physical store was not open.

Great source for classic video games, retro video games, and tabletop game resources. Great price for video game trades and board game trades.

Great place with a friendly staff. Im not saying the owner Ryan is heck of a salesman but I walked in with one kid and walked out with two.

Friendly staff and amazing owner, 10/10 will deal with again when im back in town! Thanks again guys!!

Great shop owner and staff are pretty cool, knowledgeable and the owner does a lot of pro community works which is great.

BEST PLACE TO BUY USED VIDEO GAMES CAW CAW

Really great store with phenomenal ownership and staff. The jewel of Crossgates Mall!

Good small local business. Fair prices and fair dealings.

Bought a dreamcast from them, as well as some other games. Staff was super cool, definitely going back :D

Traded in multiple games and systems over the years and always got a good fair price.

Jay st has always been my go to place for video games and video game related items. Ryan and his staff have always gone above and beyond, making sure we find what we’re looking for.

Staff are very willing to answer questions and I never feel rushed. Ryan, the owner, is very knowledgeable and helpful, although a bit quirky.

Great staff, helped me find exactly what I was looking for, very knowledgeable and I got more for my trades than I was expecting. Theyre my first (and usually only) stop.

Always grade A service when I get to come in, thank you guys for the CIB Banjo Kazooie! Love yall!

Ive been going to Jay Street for years whenever I need my retro gaming fix. Knowledgeable and friendly staff who are as passionate about gaming as we are.

Just a treasure trove of items. It always feels good finding a gem for a price that wont break the bank here!

Take a trip back into time in this kool.place

The staff are friendly and the owner is amazing! This is my go to stop for anything video game related!

Super good collection if u cant find what u want at this spot then stop looking lol they had everything from single cards to PSA cards a must stop for avid collectors

Shopped there many times, great selection, good prices, great staff!

Incredibly friendly staff, awesome owner, amazing inventory/collection!! A+++

Great owner, great deals, great staff 👍

Excellent service and prices!

Great staff and owner! Very friendly.

Ive been buying and selling items for years and I would 10/10 buy my statues and collectibles from Ryan and the crew at Jay Street everytime.

The service and selection is good. The prices are aggressive but I realize they have to pay the rent to Crossgates somehow...

ATTENTIONFor anyone that is buying anything electronic at this store please make sure to ask person assisting you to test and show you that what you are buying works. I spent $60.00 Dollars on a game boy advance that unfortunately needs repairs. The guy told me he tested it, but obviously not if I have to put more money into it.

A far better alternative than Gamestop or any big box retailer. Ryan and crew are good people. Knowledgeable and friendly staff who, gasp, actually enjoy gaming but arent snobby or rude about it. Good selection of new and used games for both modern and older/retro consoles. Better trade in values by far than Gamestop. Youre not going to find aggressively lower prices below MSRP on newest releases, but lets be honest - you wont find that anywhere. For not a big box store, even newer games are competitively priced. Beyond video games, lots of trading cards, collectibles and novelty tees...fun nerdy stuff. Bottom line, dump Gamestop or Walmart and spend five extra bucks to support a small business owned and operated by actual gamers.

Always chill people and good products.

Really helpful staff, go above and beyond

These guys really have a passion for games. There really nice and the guy was supet chill. Im dropping game stop and coming here from now on!!!!

Good products ,friendly staff

Fair priced pokeman cards

Awesome place with awesome staff!

Love being able to find all the old games and platforms! Staff is always courteous and welcoming!

Awesome place. Ryan was super friendly to talk to and gave us more than a fair deal with what we were trying to do. I love shopping local and having the opportunity to support the community again, I will one hundred percent shop here again. Ten out of ten recommend.

Good selection of collection

We love and respect Jay St Video Games in my house

Always knowledgeable and genuine.

Way too overpriced, they wanted $80 for an item that sells everywhere else for $50

A+++ service and quality products

Great place to shop for everything gaming with extras such as comics and statues. Staff is always willing to help track down that game youve always wanted or can let you know when it comes in. Plus, great trade deals running all the time!

Yeah they have a Dwarven Gaming Smith who was very helpful. Custom made the disc too from obsidian. P cool guy. Forgot his name tho.

Awesome store & staff!

Hands down the highest trade in values and best prices in the area. 20% more than GS pays, and they will always price match or even lower prices to accommodate customers. Friendly staff and fun environment

Traded in games at “Jay St Video Games” a while back, apparently it was a different store under different ownership, so the current shop wouldn’t accept my lousy $17 in store credit. They proceeded to tell me the new owner bought the “store”, but did not receive any inventory, and was using a different system to track their inventory so therefore could not honor my store credit. So I’m curious, what exactly did the new owner buy if he received no inventory, or software by which to track his own inventory? Did he just buy the name - “Jay st Video Games”? Not sure what businessperson with any wherewithal would purchase that?But additionally, I went in on 12/23 to scope out and see if they have a used Playstation 1, which they did for $29.99. I go back on 12/26 and suddenly the price jumped up to $39.99 for the same unit. So they wouldn’t honor my store credit, and they arbitrarily price things probably based on the latest Amazon deals they’re trying to compete against. Very shady business. I’d buy my products on amazon or ebay. I wouldn’t be surprised if this place closes up shop soon and then reopens under another name.

That tall one with the glasses is helpful and sexy

If youre looking for older games like nintendo 64 and that kind of stuff than this would be the place to go. Ive never actually bought something here yet just because I usually had what I needed at the time but the staff here are always helpful in checking if I need anything and they also give good suggestions on what might be a good pick. Overall this is a neat out of the way video game shop that also sells various figures, movies, and I believe manga as well.

I am leaving a 1 star as I had bought a game from them a month ago as a gift for someone. I was unable to check that the game worked for 3 weeks as it was a gift. We found out the game cannot be read! They have a 7 day return policy. I spent 50 bucks for a trip down memory lane for someone and it doesnt even work... You take in games and dont check that they work and have a garbage return policy.... I will not be purchasing anything from you and will make sure friends and family know you guys dont check things before selling them

Sorta like MR. Dealz but smaller same concept.

They great prices and dont listen to vegetable Oil because he doesnt know what hes talking about j street games is not a scam and is a great store in general

Best pickles in town

Shady store practices, sold me a sealed transformer and claimed it was new but found out after opening it was resealed and not new. Also charged 4% extra for paying with a credit card, dont do business here.

All the games from any system that you can ask for with other cool toys and figurines.

Cool retro collections

Spent over 200 bucks on amiibos I got from this very same place traded it back for a lousy $22.20....and thats with their 20% bonus on trades. And then the owner tried to downplay both my rare golden amiibos as common. Place is a scam but I wont deny the fact they do have great products just need better business practices.