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GameStop
1895 14th Ave SE, Albany, OR 97322, United States
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GameStop
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Jo
Review №1

You know, I cant give any GameStop 5 stars because I think theyve helped ruin a once great industry. Anyways. I visited this GameStop today and the clerk was working by herself and doing her best to greet everyone and ensure everyone was taken care of. She was polite and informative. I was really just looking for something small to use my $5 coupon on, and I found a rare Star Wars figure. Plus I learned about the new Aliens game. So that works.

Ke
Review №2

Nice shop, well organized, everything in the store (even the used gear) was clean. Christian was friendly and a much welcome game critic as I shopped around. He even called attention to how hard Mo worked to clean the place up - good on ya, Christian.Mo is hilarious and seems to handle challenges with ease - she apologized out of nowhere to a patron for “bouncing all over the place” but I liked the energy and enthusiasm - this is the whole reason I’m writing this review.Hands down had one of the best experiences at a shop in months if not more than a year. Mo and Christian didn’t necessarily know all the answers to all the questions people asked, but they were upbeat and chipper and kind.I showed up to grab one item and ended up buying 3 titles, a controller and a warranty. Thank you for the fun experience!!

Je
Review №3

This place is a good place to go if youre looking for a place to purchase a game for yourself or for a gift because they usually have what you are wanting but sadly this location is pretty trashy, run down looking and messy. The customer service representative is or was a nice girl who stated she was there only a week. That their turn around rate was so horrible for that store and even the manager quit recently after being their for 6 years so by the looks of it and sounds of it this location could use a makeover. I most likely wont be back to this location Ill stick with Salem center mall in Salem.

Mi
Review №4

I play xbox and GameStop was huge I was able to get my series x so thank you so much. When I became a pro member I was told I should of received points towards joining as my nephew did but they told me it was too late to claim the points because it was a week after I had already joined. But I did keep it a 4 star for everything they have done for me.

s
Review №5

Got what I wanted at a fair price.

Me
Review №6

Always fun to go and see if they have some of the new stuff for the switch

Cr
Review №7

Overall Ive gone here for years but the quality has degraded so much. The best employees seem to find other work and the manager who was really great left shortly ago. Current employees are not as knowledgeable as many of the past ones were that knew more information that could help find the game Im looking for. The thing that finally set me to finally leave a review was that when I got told about renewing the pro membership, they didnt even give me a choice between physical and digital just cheaply signed up digital. I already was very split about doing it as the 5$ off monthly is really the only plus at this point but this convinced me to not shop here anymore. I will probably make use of the 5$ off and not renew the subscription. Going to buy the among us 90$ edition and other games from bestbuy primarily.

Ch
Review №8

Bad employee didnt look up my power up account while I was pawning a game. I got less value than what Was on the website because of that. Everyone is lazy in the store cuz the mall is dead so they treat you like you arent welcome. Pressure to buy something constantly while looking at Funkos that are in trash condition for any collector. A place to get hired to work with friends and get paided to not care.

Ma
Review №9

Friendly people always willing to help and give out great advice on how to play a game

Su
Review №10

The staff is so helpful and friendly. Prices are reasonable. I only wish they sold Toki Doki. I recommend GameStop. If they dont have what you need, they can order it for you. Staff is very knowledgeable about current games and equipment. They also carry shirts, hats, and figurines.

Al
Review №11

Great stuff really helpful staff this is how you run a shop!

K.
Review №12

This is the only place in the mall that had older cases for my S8 Galaxy. Payed a high price but something Ill use until I have no choice but to upgrade

Mi
Review №13

Everyone in store is super friendly and enthusiastic about helping. They are working hard to maintain store occupancy and social distancing guidelines. Great experience!!

Ti
Review №14

Ive been a regular GameStop customer for over 10 years and I just now am realizing how pleasant Albany GameStop is over Corvallis. I currently live over 30 minutes away from Albany, but will gladly make the drive to buy here instead. I always am given great customer service, my secondary questions are answered before even asking and alternative ways to get a product are ALWAYS suggested. My latest experience of purchasing the yellow Nintendo switch lite was nothing short of incredibly easy despite my rough experience in Corvallis. The remaining time I am in Oregon I will be sure to shop here.HUGE shoutout to Austin and Serena for making my experience so great.

Ra
Review №15

Helpful staff and good selection of games.

ja
Review №16

The employees were great with my autistic son. They made him feel safe & even laugh.

Ni
Review №17

There all really nice

Br
Review №18

Very knowledgeable and helpful.

st
Review №19

Always ebjoy or trips to this game stop!!

Ro
Review №20

Tina Lugo assisted me, and she was both knowledgeable and super friendly! I highly recommend this gamestop, and had a great experience

Ja
Review №21

Great game selection but they low ball you on anything you want to trade in

Am
Review №22

Fair prices. Limited selection. Friendly staff

Mi
Review №23

Only had 4 extra xbox series Xs, After I guess telling people at least 8. Which is fine, they couldnt control that. BUT they made the people that got a console buy THREE extra add ons like controllers, games or warranty. They WOULD NOT sell just a stand alone console. Totally ridiculous, just pure extortion because they could.

E
Review №24

Went in for one game came out with 5 staff was fantastic! The long haired lady with cute bangs was very helpful! Well be back again!

Ti
Review №25

Whats cool about these stores, is the staff is helpful and friendly no matter which location I happen to be visiting that day.

St
Review №26

Friendly, helpful staff

Jo
Review №27

Its gamestop dummy

je
Review №28

Great place to pick up games new and used

TJ
Review №29

Helpful and nice staff!

La
Review №30

Could be better, didnt have games in stock. Very disappointing

Au
Review №31

Gave me a free membership and were super nice

Al
Review №32

Friendly staff, never had an issue. Their staff are pretty knowledgeable about the latest games. They are also great at not being annoying with upselling (always a bonus!)

Ho
Review №33

Lots of video system games and assorted video game paraphernalia, I m still a lover of the older systems and thats the clearance areas of their stores. Only selling recent old games and accessories; so I m still looking for a store with all gaming no matter the age. But for the newer stuff or extra related to this is the place is a good store.

Ja
Review №34

Very clean and organized store. I always have a great experience whenever I go.

Da
Review №35

My wife hates video games. Is there anything i can do to convert her over. They need to makes games for those types of people. I been gaming since Atari an still a great way to clear your mind an just done off into another world. Thanks game stop for being there an not going out of business. I think your store is whats holding this town together to be honest.

Li
Review №36

Need more ps5Hard to preorder 😔

Ni
Review №37

Very helpful helping my son find the right gaming headset.

Ta
Review №38

The staff is knowledgeable and kind! I always enjoy stopping in to get in person reviews and information about games!

En
Review №39

Busier than most GameStops, but the employees are always helpful. Shoutouts to Erik!

Sh
Review №40

Employees very Helpful, Big selection and Nice Location

Am
Review №41

Great customer Service! All the staff makes sure your gaming needs and questions are met

Th
Review №42

Great place. You could spend your whole pay check in there and not realize it. I know..... I have!

Ma
Review №43

It was alright, kinda pricey.

Da
Review №44

Really great people who work VERY hard are at this store. Theyre also humans that sometimes make mistakes (its strange I know). They try hard to let you make an informed and smart decision when buying things, and Ive become very great friends with some of the employees over the past few years.

Sh
Review №45

Ive been in several times looking for specific games. I feel ignored when I go in... Middle aged woman just isnt the demographic. But, I can usually find what Im after. Watch the pieces though.... Used is often more than new if you shop online.

Mi
Review №46

Always friendly, most of them are knowledgeable. Always helped out. Lots of awesome staff.

Ry
Review №47

Im not sure if its just new employees, Or the cases only writing reviews while youre angry for the other reviews.The sales staff was very helpful with me. they very quickly helped me sort out an issue with a pre order online and got me a physical copy with codes.

al
Review №48

Good for game and xbox and more hopeful staff

Tr
Review №49

Great selection of games ranging from 3ds all the way to the newer Xbox and PlayStation stuff. They also have stuff like small toys about a game or TV show.

Gi
Review №50

Good place to get gifts for the boyd

Ro
Review №51

Super friendly and helpful staff, even for a primarily retro game like myself. Thanks! Ill be back.

Al
Review №52

Gamestop is great for us because of the used games and buying our older games.

Sc
Review №53

Store was neat and clean lots of variety of games and consoles to choose from. Staff was very polite and knowledgeable.

Ty
Review №54

Been a regular here since I was in high school, theyve always treated me fairly and I feel welcomed upon arriving.

Ry
Review №55

Great staff. Very helpful and happy to help.

OM
Review №56

Gamestop sucks.

Jo
Review №57

Always have a good experience with this store, the best Gamestop around here.

ji
Review №58

I love my local Gamestop! Great people and helpful service.

Sh
Review №59

Limited selections but good customer service.

Ka
Review №60

Fantastic service. Will definitely go back again.

Ri
Review №61

Game on gamers.....good spot the pick up all your needs for PlayStation 4 and other video games

Al
Review №62

Clean, organized so I could find my console section, knowledgable staff.

Sc
Review №63

Everyone is so friendly and they know what theyre talking about! Always help me get what I need and give good advise for recommendations. :)

Da
Review №64

I love games this place has them.

Er
Review №65

Good to save on games and great service

Pm
Review №66

Over priced everything only thing i like them and use them for is used hardware or parts

Ho
Review №67

Great place with more than just games and gaming systems

Ja
Review №68

Kids love it!

Mo
Review №69

Asked if they had a certain game and when metroid prime 4 was coming out and they didnt bother to look it up for me and said idk. No one was helpful at all.

Ma
Review №70

Good selection of merchandise and helpful employees.

Wy
Review №71

This is ALWAYS my go to place to swap out games and systems. I was able to take in my psp, current ds, a bunch of games and get an upgrade on my system with only paying out 18.00 aprox... As im unemployed and money is tight... this was a good option for me to get something new when i would not have able to till i had found work again... Love your program, your prices, the exchanges and yep even the new games when i need the latest..

Ma
Review №72

Fun fun fun a lil spendy but grreat games. Were an xbox and playstation family

Co
Review №73

Great for a GameStop what they dont have they do their best to order.

Za
Review №74

Nice staff, lots of products.

ca
Review №75

I preorded final fantasy 7 remake now the store is closed they got my 80 dollars (for special edition) and I get nothing . Im glad they are going out of business

jo
Review №76

Very good place to find games

We
Review №77

Loved it

CI
Review №78

Found the hot wheels set

Ri
Review №79

Same as game stop in Springfield, OR. But not as good as the one in Springfield, OR.

Da
Review №80

They have videos games that they pay crack heads 5 dollars for and charge you 25

Jo
Review №81

Horrible customer service. I approached them asking for help and they told me to wait. The employees conversed with one another as me and my pregnant girlfriend stood there waiting.

Ro
Review №82

I went online to check and see if Gamestop had World of Warcraft: Warlords of Draenor Collectors Edition. It said they carried it so i went into the store. Once i got their i was promtley greated and asked if i could be helped, I asked if they had any World of Warcraft: Warlords of Draenor Collectors Edition that i could pre order? the Lady told me no they arnt going to make a physical copy of it i laughed and said RIGHT guess ill be getting mine from some other store

Ra
Review №83

Great customer service and very knowledgeable

BD
Review №84

They have good games and they are on top of things but they have changed there return polaciy and they are so expensive.

ja
Review №85

They think they are so smart and blah blad blah and they know so much. every questiion i asked they made me feel like a dumbass.

Al
Review №86

Great selection of used popular games

Mi
Review №87

Good selection of games.

Ne
Review №88

All way friendly and willing to help.

Ka
Review №89

Nice branch of the GameStop stores, good deals

ja
Review №90

Friendly smiley nice service

Jo
Review №91

They got video games in this place...I like video games

Al
Review №92

My son loves it there

Da
Review №93

Helpful people, dont waist your time trying to trade stuff in, they screw you even if you bought the game their and it was never opened.

Ti
Review №94

Always a great store.

Ti
Review №95

The people are very friendly and the food is fantastic!

Fr
Review №96

Found T-Shirt I wanted in my sizeFound hat I wanted

Ha
Review №97

Friendly helpful and a pleasure to deal with.

Ga
Review №98

Good place to get games

Ky
Review №99

Very helpful staff.

Ch
Review №100

Always friendly when I go in.

Information
8 Photos
100 Comments
4.2 Rating
  • Address:1895 14th Ave SE, Albany, OR 97322, United States
  • Site:https://www.gamestop.com/store/us/or/albany/3760/heritage-mall-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 541-791-2184
Categories
  • Collectibles store
  • Cell phone store
  • Video game store
  • Electronics store
Working hours
  • Monday:11AM–8PM
  • Tuesday:Closed
  • Wednesday:7AM–9PM
  • Thursday:9AM–9PM
  • Friday:11AM–6PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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