Leased a 2021 Nissan Sentra SV From Destination and the salesman (Ryan) couldnt have been more pleasant. He found inventive ways to stick within my budget and didnt pressure me at all. Got the whole deal done within one single day. They took care of all the paperwork and had me out of there reasonably. He even came by a couple of times to check in on me while I waited for the sales work to be completed. Good deal!

Rush was able to help me out and I left with a new car!! He was amazing and I definitely recommend going to him! Thank you guys so much.

Steve Kane was friendly and efficient. He accommodated all my cars needs. He explained everything & I understood him

Ryan and Cam were able to provide everything as expected and I was in and out of the dealership in 30 minutes. I would do business here again and will recommend friends and family get their Nissan from Destination!

I came for a simple oil change and the service I received from Tabatha— phenomenal!!!!!!!!!!! This was the most pleasant experience I’ve received at any dealership. She was checking up on me, being very communicative, she never had me wondering about what was going on with my car, and she made sure i was good. I loved that! Thank you Tabatha.

Had to have the transmission replaced on my 2019 nissan altima and it took longer than expected but Steve in the service Department was awesome and hooked me up with a loner vehicle which was very much appreciated !!

Extremely clean, tables were social distanced 6 feet apart. Very professional employees. I was happy with each step of the quick process.

I think everybody at the dealership is very friendly and nice and kind

A complete waste of time. Sales staff were evasive at best and misleading at worst. My input was ignored. They pushed their own agenda in which their numbers never added up, and constantly changed. I wasted a week trying to deal with them. Beware and get it in writing -- IF theyll let you. Never have I had words with a salesperson --multiple times! I have never had an experience as miserable as this one. Went to another dealer and breezed through the buying process. Wont make this mistake again.

It was the fastest car buying experience I have ever had. I was in and out in no-time and back to my family. Thanks Destination!

Wonderful place. I came in to just look for a pre owned car. Corey was very knowledgeable and patient with me. I ended up leaving with my new Kicks! Go see Corey!

We met with Ryan aka “Rush!” He was great and helped us out the entire time, making everything so much easier for us and allowing us to have an easy experience buying a brand new car. He went beyond the necessary and helped us with everything we asked with no questions asked!

Customer service is a key point for me dealing with any business. Destination Nissan on Central Ave Albany Ny goes over and beyond - I dealt with Steve and Brittany which were absolutely fantastic, extremely friendly and kept me up to date with exactly was being done on my car. Could not have asked for anything better especially when I was stressed out before I had gotten there.

My customer service rep was Tabatha and she did a phenomenal job, I needed to get back to my car after dropping it off and she helped me out.

Came for an oil change and worked with Steve who was very nice and helpful. He got my car car in and out. I didnt have to wait long at all.

Went here on the 14th and had Max for my sales person. Everyone was friendly and answered any questions I had. Max wasnt pushy at all trying to get me to buy something I didnt want or need. Did his best to work with me even tho we couldnt get the payments I wanted I did get a very nice CPO car the next day and went home happy.Would highly recommend coming here

Overall I am Satisfied. I love the new style and interior of the 2021 Rogue. The safety driving features are amazing and the update technology works amazingly.

Just got a Nissan Rogue and the entire experience was flawless from start to finish. Mark Luschenko is the best representative for this dealer.

I went to two other Nissan dealerships before I met Jade whom sold the car to me with help of Mel. They were fantastic in a way that I appreciate: not pushy and relaxed which made me feel the same way- which is why I ended up buying a car from Destination Nissan since I had more trust in them. Had I dealt with the typical salespeople that I met at the Latham and Saratoga locations then I would have continued looking elsewhere.

Once again... it was a very smooth and pleasant experience. Mark L is such a pleasure to work with. This is the 3rd vehicle that I have purchased with him.

Have been leasing with Nissan for 12 plus years now, know you have options when it comes to dealers. We worked with the sales staff and management and just left with a 2021 Rogue. Competitive pricing, modern clean facility. Courteous and knowledgeable staff! I would recommend them and purchase again. Thanks Beau, Mark and staff for making it a pleasurable experience. We will see you for service.

Chad Richardson is amazing. He identified the problem before I even got out of my car, repair was done in a half hour, no rental needed! He was super polite and very knowledgeable about my Rogue. I appreciate how well he took care of me!!

It was very good. Dealer was friendly and nice.

Love the service staffon time on point just simply a pleasure for my wife and I

I had a technician that went above and beyond to make sure that my warranty covered the repair I needed. He saved me hundreds of dollars. He was very polite and thorough.

This place is beyond #1 in my eyes the team at Nissan Collision are amazing my car went in for a bumper fix and I left not only with my car fixed and looking amazing I also left with a little treat that made my heart drop..... I dropped off a car that looked as if a bomb went off in it and the Nissan collision team surprised me when I picked up my car and found it cleaned from top to bottom!!!! I mean I was so shocked I thought I had the wrong car keys 😀😀😀 but it was my car 🥰🥰🥰🥰 it means so must to me that they did that. And that customer service right there is how they will always have a customer !!!Thank you all so much you did a wonderful job on the body work but most important for cleaning my car for me !!!!

The people I worked with at this dealership, both in the service and rental department, made what was a very stressful situation for me into a remarkably smooth and pleasant one. Communication was fantastic; all my questions were answered and I was always promptly updated when appropriate. As a customer, I was beyond impressed not only with the repairs done and how my car runs now, but also the customer service was immaculate. Everybody was friendly and supportive to my situation. Repairs were done quicker than I expected and to the highest degree. The rental car I used while my car was in the shop was stunning - and will probably be the next car I purchase! The team at this dealership is one of the highest quality - every team should aspire to be like this one.

My experience was none other than great. I’m glad I decided to purchase my vehicle from Destination Nissan and I’m sure any future experiences will go just as well.

The service department here is great. This time we did a full detail and my car looks brand new! They are always efficient with oil changes too.

Great experience. My first time in destination Nissan. Wonderful employees, Nice big and sparkling clean facility, and professional and fast service, with competitive price.

This was my first service visit to destination Nissan. the waiting area was very pleasant and Steve Kane the service advisor went above and beyond in taking care of my needs; getting me in and out in less than an hour, and generally making the experience a very positive one. I’m looking forward to a long relationship with the Nissan service department as I am enjoying my Nissan Sentra very much. Thanks again Steve for your professionalism and your positive attitude.

I dropped my car off the night before my scheduled appointment for an oil change. I received a call the next morning at 9am and my car was already done! I was able to pick it up on my lunch hour at noon. The process was quick and easy!

Came in for an oil change and was done within the hour as expected. Steve was helpful and friendly and they make sure to let me know about other maintenance to keep the car in tip top shape.

Mike the general manager was great, thanks for being professional

As usual I was greeted and helped promptly and the service was done in a timely manner. Everyone was kind and helpful and I was out within an hour.

It was great. I didn’t wait long and everything was clean given these circumstances. I was given a detailed report of my car that everything went well. So thank you very much.

I needed some work on my car and some spare parts and just walked in. The man at the parts shop (full multicolored arm tattoos, long beard) was very friendly and cooperative. Mr. Kane at the service desk was extremely courteous professional and helpful. Got me take care of right away and is the reason that I will come back to your establishment. Good Luck, Ajit

My auto had a recall so I called and made an appointment. They were notified well in advance ,and new what part was needed . After a 45 min. drive I showed up at the dealership.They said it would take 3-5 hrs for the repair. I left and headed back home only to get a call from the service dept. Sorry , but we dont have the part it has to be ordered. It will be here in the morning ,and you will have your car back at noon . They called at 2:30 p.m. and said it was finally done. This is the second time within a year that this happened. I will in the future be going elsewhere , and you would be size to do the same.

Steve Kane was really great at taking care of my car

I have always had a good experience with the service department. Chad was professional and efficient.

This month leased a Sentra Nissan. I was pleased with our sales man who went and got the deal accomplished that I wanted.

Corey’s the best! Go see Corey!

Ive had 3 Nissan cars and two days ago I brought a 2018 Nissan Rogue SV. I love Nissan its the best and they are great cars.

Worked with Justin to buy my first car. He was very straightforward, down to earth and communicative. He was willing to work with me and helped guide me through every step of the process. I would highly recommend Justin to anyone going to Destination Nissan.

The wait was far longer than expected but then again it was recommended that I do additional servicing. Hence the prolonged wait

I was looking for a new car and went to a few places, but no one had a good selection of cars. I got to destination and there was a huge selection. I also liked that the sales people were so nice and not pushy at all. The atmosphere was very friendly. The salesman who sold me my car was great. He explained everything so well.

Joe was great perfect personality, very knowledgeable, and professional. The whole team got me into the perfect car thanks Joe

Eva was very unprofessional. Horrible service.

This dealership is too busy to call you back in a timely manner, but apparently, they are all good to waste time over the phone when you actually CAN get them to call you back.Im helping a friend shop for a small cargo van, Destination has not one, but FOUR 2020 leftovers on the lot. I provided them with the stock numbers of the 2 I was interested in and waited for a call.I never heard back, so I contacted through the website. Then a salesperson contacted me. She explained how busy they were, and wanted to set up a time for me to come in and look at the van. I dont need to look at it, theyre a tin can for hauling cargo. Its what we need, and its what Ill buy.I have a price quote on a 2021 van from a dealership in Glens Falls, I just thought Destination might want an opportunity to offload one of last years models that is rotting away on their lot. I asked for the best price.I got games. Theyre asking more for last years model than Lia of Glens Falls wants for this years model of the same van. Thats KOOKY alright.I explained this to her. She asked how much I was quoted. Sorry, Im not gonna cut their throat so you can try to sell me a car for $200 less. If Im coming down to ALBANY from Plattsburg to buy last years model, it had better be BIG SAVINGS. From what I can tell, Ill be getting a good deal from Lia, and I wont have to go as far..Clearly this dealership does not know and does not want to learn how to treat a customer. Buying a car could be so easy, if they could just stop playing games, and give the best price. This dealer is stuck in the 1990s with these pre-internet tactics. What a joke.

Filter, oil change was done in less time then I anticipated. Service associate was very attentive, friendly making sure I was comfortable in waiting room and did stop by during my wait to inform me my vehicle will be ready soon etc. Service rep explained all services done, checked on my vehicle and was sure all my questions were answered prior to my leaving.

Stephen Kane, the service advisor was excellent, very professional and a general pleasure to work with for my car service needs.

Profesional salesman understood my needs and goals for my 3rd rougue

The service center here is the biggest joke, and I will be sure to never bring my car back here.After scheduling an appointment for 9:30 AM for an inspection AND a 25k mile maintenance service, the service center took it upon themselves to change my appointment, and then tried to tell me that I never scheduled an oil change (fun fact: you get emailed whenever you schedule an appointment AND WHEN ITS MODIFIED BY SOMEONE ELSE) after I waited an hour and a half just for the inspection. This comes after waiting 45 minutes just for them to get my car because when they modified the appointment, they changed the time from 9:30 to 9:45 AM.This is riding off the tail of after purchasing my car back in Feb. 2020 and having an issue with the windshield that was never resolved Brought it in as asked, was told I would get a call back regarding the issue. Its now March 2021, still havent heard from anyone regarding that, there were no advisors for me to speak to regarding it while I was waiting for my car to be serviced, and overall the lackluster performance and customer service is just the whipped cream and cherry on top of this hot mess.Ill make sure to bring my car elsewhere for any and ALL service needs. A waste of time and not worth the headache.

I brought my Nissan Rogue in for an oil change and tire rotation

Had an issue with the bill and the service advisor steven tool care of it quickly. Very happy with the service.

My experience was GREAT!

Mr. Huge could not get a deal done! came to you guys, BOOM DONE!! Thanks Mel, GOOD JOB

Terrance at Destination Nissan was the absolute best sales person to work with. Looking at other dealerships was a mistake. No one could compare to his customer service and attention to meeting my budget and needs in a car.Brandon went above and beyond walking me through different finance packaging making sure I could afford my dream car with my limited budget.Thank you to the all-star team at Destination Nissan.

Had a wonderful experience with Destination Nissan. The staff is very professional and they go out of their way to accommodate their clients.

Mike Petropoulos is a great salesman who listened to us and helped us buy the car that was right for us at a price that was fair.

This is my second vehicle that i have purchased from them in the last four years. I have had no problems with my vehicles. And they always gave me a good deal.

I had an issue with my vehicle and it took awhile to resolved. But the staff were working hard until the issue got resolved. Chad Richardson is a friendly and helpful. Great overall experience!

Had maintenance done and tires rotated as well as a car wash

I just bought a Nissan Rogue through Joey King. Great sales man, Quick, Friendly, we worked well together. He got us to the deal we wanted. Great service overall!!!

Absolutely the best car buying experience Ive ever had. They gave us a fair trade value up front and a great deal on a new Rogue. Joseph Pierno was great to work with.

I have been using Destination Nissan for as long as I can remember. I have leased Sentra, Altima, Maxima, Rogue. Finally in November of 2018, I decided to purchase a brand new $44,000.00 2019 Pathfinder instead of lease. When I traded in the Rogue, the salesperson took the keys to go inspect the Rogue, and came back saying everything is good, and were all set. Months later I received a rather large bill from Nissan Acceptance Corp indicating I owed money on the previous lease. After going to the manager with my concern, he told me he would take care of it. Couple of months went by, and now Im getting calls and letters from a debt collector, which I am livid about. Seems like Destination Nissan dealership is very deceitful and only passes the buck! Now they are ruining my excellent credit by turning me over to a collection agency despite talking to 2 or 3 different sales managers! In the future, Ill be sure to use another dealership! Buyer Beware!! As long as they get their commission in their pockets, you become no use to them anymore! Very disgruntled customer! 😡😡😡👎👎👎

We had two problems with our Rogue, no heat on passenger side of car, and low heat. They said the car needed coolant, which didnt seem like a solution to both problems, just low heat. Well, there is still no heat on the passenger side, which to me seems more like a mechanical problem, then coolant.

Steve was incredibleWent over everything with me and was super friendly and professional

She is very nice and explains all the things in very good and polite way and makes us clear about the service she did.

I have to say, I have never dealt with a business that went out of their way to NOT do business with you. Six weeks ago, I talked to Dalton at Destination Nissan, regarding a specific car I was looking for. Dalton was very courteous, friendly and professional. He told me the dealership will order the car for me and will be here in six weeks. I recently followed up with Dalton and found that he no longer works at Destination Nissan but he courteously told me to reach out to Mike or Adam. I contacted Adam. To date, I have not received a call back from him. Ive called twice and left two messages. No call back. The message I got from that is they do not want to do business with me. Im going to assume the car was never ordered. Very poor business, very poor customer service!! Destination Nissan needs to change their motto from Puppies and Babies Not Included to Reliable and Excellent Customer Service NOT Included. I am moving on to a new dealership when my lease is up with Destination Nissan.

ATTENTION BEWARE OF DESTINATION NISSAN SERVICE AND COLLISION CENTER ! ON 2/8/2021 MY husband was in an accident my car was towed from my home to Destination for repairs I called everyday for 3 weeks to get the miles off my vehicle they have some excuse say they will call me back but never do. They also even damaged my vehicle and tried to blame us thank God I had pictures to prove that the damage was not there my vehicle even had a half a tank of gas but when I went to pick my vehicle up got 3 blocks down the road and was almost out of gas so if your vehicle has to go to Destination for repairs make sure you have pictures and write down the miles cause they have little boys that work there they are not men cause they dont care about you or your vehicle

I dropped my car off on a Friday morning for an oil change. They were pretty booked but said they would do their best to squeeze my car in. My only request was for it to be done by the time I got off of work at 4pm. My car was finished by 11am and I was able to pick it up during my lunch break! That made my day!!

Very quick and efficient. Great communication about the process.

This guy in sales Mr.Joey King , I would highly recommend him for his outstanding performance on convincing a customer and closing the deal,Thanks J King !!!!

Met my expectations. Employees were very nice and generous.

I had an oil change and tire rotation and it went very smoothly and I was in and out in no time!!

The buying process was easy. My sales rep was Joe, he was great and helped me with buying a CPO Rogue. We waited a few hours for the car to be inspected and ready for me to bring home. I was told it got a new battery at some point and drive cycles needed to be ran for it to pass inspection and that’s why it was taking so long. I’m aware of this scenario, I understood. Took the car home 1/30, here we are on 2/5 and my check engine light is on? Why? I’m fully aware that disconnecting the battery will clear the check engine light if there is one and it will clear the vehicles computer and run all the drive cycles. A little ironic that I’ve driven it ~100 miles since it left the dealer and that’s around the mileage that it takes a vehicle to run a drive cycle. I then further went on to check my paperwork and look at the NYS inspection paper. The paperwork states the car was hooked up to the machine at 147p, we had just left the deal and we were told to come back within an hour, then I proceeded to get more texts saying it’ll be a little longer because the battery was replaced and it needs to run cycles. We were advised to come in at 4p because the car was ready. Again, the NYS inspection paper states the car was inspected at 147p - the safety passed but emissions FAILED?! So if drive cycles needed to be ran which caused 2+ hours of wait time from the initial time we were told back, where’s my updated NYS inspection paperwork with emissions passing?! I’m super upset since this is a CPO car, this shouldn’t be happening.

I did my research before coming in and Lukas proved that they do treat their customers fairly. He helped show me all the features of the new rogue I chose and helped boost my confidence that I made the right choice. Thanks

Service reps are friendly and knowledgeable. Easy to schedule and get appointments. Have been pleasantly surprised with Destination Nissan compared to my last dealership experiences with Lia Hyundai.

Went in on friday march 5 to look at a new 2020 nissan kicks and ended up buying it that day. mike in sales was great, louis in finance was great, they both went above and beyond would gladly recommend to anyone. thank you mike and louis from daryl and linda.

Mike Morton was professional, knowledgeable and very nice. Smooth and easy transaction.

The service was outstanding. Terrance went above and beyond to ensure that I received the car I wanted and was happy with my purchase. The patience & professionalism displayed at Destination is a Gold standard.

Service employees were very professional, friendly and service was performed quickly as I waited.

I came in to buy a New Nissan Titan but the color I wanted was not in stock. My Salesman Mark Lewtschenko had them go to Connecticut to pick up the color I was looking for and had it back the same day.

Steve in service was incredible. He was highly communicative and transparent, I truly appreciated all he did. My car was stuck there from out of town, as I live in NJ, and Steve and the team were great! Thank you!

My lease was up and I needed to figure out what to do. Luis was so helpful and really went out of his way to get me my new lease. Great experience!

I contacted Destination Nissan since they had a 2019 Nissan Rogue that my wife was looking for. Terrence Baxton reached out to me right away after their internet department initially contacted me. Since I lived about 150 miles from the dealership, Terrence performed a virtual visit over the phone with me. He answered all my questions regarding the vehicle and even sent over pictures of the car since it was still in the process of being certified there. Terrence impressed me and I felt very comfortable at every step of the way. We decided to purchase the vehicle even though it was a 2 hour drive to the dealership. There were many comparable priced vehicles around our area, but at every dealership there was always a hidden catch with pricing or the condition of the vehicles. At Destination Nissan, I was never pressured to buy or treated in any way that ruined my customer experience. Terrence went above and beyond for my deal and we couldnt be happier with our purchase! I appreciate the honesty and professionalism that Terrence and the whole Destination Nissan family offered.

The collision department is phenomenal. They have AMAZING customer service. They were quick to help and explained everything to me. I came in to get my bumper reattached and they did not charge me for a thing. Then man who helped me (I think he was a manager) was beyond nice and quick to get me into the shop. Highly recommend!

It took a bit longer than expected and there were some communication issues but the work the collision center did was top notch and the staff went out of their way to apologize for the communication issues and offered my next inspection or oil change on them which I very much appreciated. It could take a bit longer here than what is considered normal but the work is so excellent in the big picture there isnt anything to be upset about.

I got my car serviced at this dealership and they stated that the brakes are 7mm front 6 rear. After 153 miles, my car started making metal friction noise when making left turns, I took my car( currently under warranty) to this dealer to find out what is wrong. I have been told the brakes are too bad, 2mm front and 1mm rear( in 153miles, it goes from 7 to 2, that is nonsense ) and asked to pay $1100 for this. I declined the brake change, and they have charged me $67.50 because of the diagnosed they said. Serviced manager so insist that brake pads can go from 7 mm to 1 mm in 150 miles, because he was doing his job for 10 days. I ended up replacing the all 4 brakes, and the car still making same metal friction noise, it is not even relevant to the brakes, because it makes noise only when making left turn, and not braking at all!!They are acting like they are pro of what they are doing, but they don’t know any clue about their cars. This was my first Nissan, and I am glad that I leased the car. I will be returning car 5 months early and not driving any Nissan no more. I wanted to share my experience so, this may help someone who is thinking to purchase a nissan, or even planning to work with delaership. I have also reported this dealership to Nissan USA, and of course I will dispute this nonsense diagnostic charge as well.Buyers and shoppers for Nissan and especially for Destination, beware!!!

I had the best experience with Joseph Pierna he is a great salesman very knowledgeable and personable.

Worked with Justin, he was very kind and easy to work with. He is very responsive for any questions.

Worst experience I had at this delearship. They won’t respect the customer while negotiating the price of a car and instead of that they will ask our monthly income and suggested to go for used car. I never expected this kind of attitude in any other showroom in my life. I went to buy a new car and decided not to buy at this showroom. They are very rude.

Steve was very good and professional, explained to me everything I needed to do and suggested replacement which was coming up soon, saved me a trip. Thanx!!

I just needed an oil change and Chad welcomed me in the service bay and took great care of me. He constantly updated me with the status of my vehicle which is very much appreciated.

Lucas was very good, nice and polite. Everyone else was good. Place is clean. Everything worked out good.

Lukas was great! Very knowledgeable and nice and also got me set up with no issues. Definitely would recommend!

Came in for a recall and oil change

My experience with Dalton was a delightful one. He was very knowledgeable on all questions that I had. He even hooked my phone up to the Bluetooth for me. If I ever need another vehicle , Destination Nissan is where I will be going. Ray in financing so so helpful with explaining all about my credit as how to improve it. These guys I know there stuff!!!!!!. Thank you all so much😃😃😃

This is an excellent place to buy or lease a car. If you live in the capital region and need a vehicle, I would recommend visiting.