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North Coast Auto Mall
1875 Brittain Rd, Akron, OH 44310, United States
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North Coast Auto Mall
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Ja
Review №1

Had an amazing experience with Jonathon Fry! This is my first car buying experience at a car dealership and I could not have been happier! I’m not someone who usually leaves reviews but this guys deserves all five stars, got an affordable car with every feature I asked for and a free detail of the interior. Definitely coming back for any future purchases for myself or a friend! Thank you!

Co
Review №2

Clayton was absolutely amazing. He was very helpful and got me the exact car I wanted. He was patient and worked with me. I recommend him if you are looking for a great affordable car. Thanks for all your help.

Ch
Review №3

Marilyn did an absolutely amazing job with getting me into my new car!! She actually came in on her day off to make the deal happen. She knew my situation and worked her magic. She is the top performer for a reason!! David (the finance manager) was also amazing. Would highly recommend both of them for your next car. Cant thank them enough!!

Jo
Review №4

Jonathon was the epitome of professional and so very helpful in getting my son into a car that is perfect for him. He was very thorough with all paperwork and explaining all aspects of the vehicle. He took the time and patience to walk us through every option and made sure my son was making the best choices for his situation.

De
Review №5

Nick and Emily were great with the entire process. Nick was accommodating in every way and did everything he could to make the process quick and efficient. Emily got my interest rate down much lower for financing and that helped greatly. Overall great experience with North Coast Auto Mall because of Nick and Emily.

De
Review №6

Jonathon was stupendous and took all the extra steps to find me the car I genuinely NEEDED! He even stayed late to make sure I was okay with my purchase. Jonathon kept a smile on my moms face the whole time. With that being said I could not have asked for anyone else to work with, Jonathon was professional and informative. I will be coming back

Mr
Review №7

Clayton was a great sales rep. He actually listened to all my needs and wants. I was in and out, and the customer service was great. Fred from finance was also great as well. He also listened to all of my needs and wants and made my buying experience great.

st
Review №8

Bill at North Coast Auto Mall is extremely professional and went above expectations to get me in my new vehicle. His patience and outstanding customer service made me feel like family and not just another customer buying a vehicle. I highly recommend anyone who’s looking to purchase a vehicle to see Bill. Thanks for everything 😊

Zo
Review №9

Jonathan Fry was super helpful!! Very knowledgeable , patient and overall good company! Got us set up with our dream car, in under 2 hours! Explained everything in great deal. Could not have been happier! THE place to go!

ch
Review №10

Clayton was very helpful. They put me in a Ford f150. I bought a chevy equinox 7 yrs ago and they have the same great attitude. I recommend friends and family to buy here. Thank you Clayton for the great service.

ja
Review №11

Had a great experience not once but twice with this company. My very first vehicle was bought from North Coast auto mall with no credit at the age of 19 and my new car was just bought from them this week!! Clayton called me and said he could get me in the car I want and he really did!! Along with the help of Mike, Dave, and Marc they all helped me get in my dream car and for that I’m forever thankful to these people… hands down would recommend this company to anyone! They give people with little opportunity a chance and make everything easy…..

Ja
Review №12

Everyone here was wonderful. We worked with Jake Wise and I must say this has been the most laid back easiest car buying experience we have ever had. There was no pressure and everything was left up to us to decide. Jake was honest, thorough, and was a pleasure to work with. I would highly recommend going here to buy a car and would highly recommend Jake.

Ja
Review №13

I just bought a 2018 Kia Optima threw them and they have a friendly atmosphere and there customer service was outstanding. Got what I came in looking for and they were very helpful and not high pressure. Jennette Cruz was my sales woman and she was awesome. I highly recommend her.... No haggling or gimics, very straight forward.

M
Review №14

Came in had no clue what I wanted, Demarius Scott made my experience pleasant, he was very kind & patient and knowledgeable about the vehicle’s… thank you Demarius..

Pr
Review №15

Logan was professional and personable. He took great care of me and made the process quick and simple. They put me in a great car with payments I could afford.

Je
Review №16

Walked in today with my old car and walked out with a 2019 Nissan. I worked with Nick and Dave and they were very friendly and helpful! The entire process was pretty painless and the staff was absolutely amazing!!! Will definitely be back!!!

Mi
Review №17

My wife and I just bought a Nissan Rouge from North Coast Auto Mall. Immediately upon entering we new we were in the right place. We were greeted by a Bobby a young salesman just starting his career in car sales. I was truly impressed how knowledgeable Bobby was and helpful when selecting our new vehicle. My wife and I were unsure of exactly the type of SUV we wanted and Bobby quickly put our minds at ease, assisting us in our selection. Once we test drove our new SUV we realized it was the one for us. Bobby made sure all of our paperwork was expertly prepared and submitted to the bank for approval. The process was incredibly simple and before we knew it we were driving away in our new SUV! I was not expecting Bobby would be able to work miracles, especially having challenged credit but to our surprise that is exactly what he did. Thank you Bobby for all your help and I would definitely recommend you and North Coast Auto Mall to my family and friends.

Ri
Review №18

This is the first dealership that puts the buyers experience at ease. These guys know cars. Steve Kelly is a great salesman I would buy from him next time. From here on out I will buy from North Coast Auto Mall where you get to choose what you want. Thanks again I look forward to seeing you guys on my next purchase. Sincerely the Meadows Family

sa
Review №19

We went to North Coast and had the greatest experience with Deegan Sullivan. Very knowledgeable and great to talk with. He helped us out a lot. Thank you for your service Sir. God Bless You

Ji
Review №20

Nader , Alecia and Emily were very efficient and friendly. They have amazing personal skills and show they care and gave me a great deal on a Lexus. Thank you

ma
Review №21

I made a trade and Clayton was very helpful with finding the right car that fit my budget and preference on miles. He made every thing clear and answered all my questions. I left the same day with a new low mileage vehicle.

Tr
Review №22

My fiancé and I went to North Coast Auto Mall yesterday, with not much hope due to our situation. Our salesman Roman was awesome and helped us tremendously. We are great full to say we left with a vehicle. I would recommend friends or family to North Coast and Roman the salesman. Thank you so much North Coast and Roman!!

Te
Review №23

1st I would like to say this is my second purchase from NorthCoast and I’ve been pleased both times! But this second time was the best Especially now because I’m Now in my dream car! Deegan Sullivan was a great help and I’m thrilled to be his 1st sale! He was honest, up front and professional! Also, Dave from finance was also great and made sure we understood every detail even went as far as drawing diagrams and explaining every detail! Great Experience & Thank you guys!

Ri
Review №24

From start to finish Jonathan was on point! Being from out of state I knew the vehicle I wanted for my business and needed to make it happen within 24 hours! The process was simple and fast! It was a wonderful experience! Thank you Jonathan!!!

L
Review №25

I dealt with Steve at North Coast Auto Mall. He was a very nice guy not pushy at all. Very easy to talk too. Made the car buying experience so much better. I give Steve 5 stars. Gave the place 4 because the car was more dinged up then what was let on.

da
Review №26

Thank you to Bill and Todd for helping us buy our new vehicle. Great service and knowledge made the car buying process easy!

Na
Review №27

Recently I was at the dealership with a friend. Marilyn was the sales person he was dealing with. She was so helpful, coming in on her day off to help the customer. Thumbs up to her.

Au
Review №28

Awesome, bill hooked me up with an amazing low milage 2017 Ford focus st . Drove over an hour and a half and the vehicle was extremely clean and ready to go.

Br
Review №29

Worked with Marilyn. Very professional and accommodating. Highly recommended. Nice cars and good prices. No red tape.

Ja
Review №30

My experience with Jacob wise was great. He helped me out a lot. I would recommend coming to see him for a car.

Na
Review №31

My experience here was phenomenal. Bobby was very upfront with me over the phone. Jonathan and Emily were exceptionally amiable and hardworking. Customer service doesnt get much better than this!

Ji
Review №32

Marilyn was our salesperson. Very knowledgeable about the vehicle we were looking at. Absolutely no pressure to purchase the vehicle. Had a trade in and pre-approved check, with a very good rate, from our Credit Union. Alicia, in Finance, was able to get a better rate for us. The Service department and Detail shop took care of a couple small things for us right away. We had a two hour drive back home to PA. and Marilyn followed up the next morning to check on us, and if there were any issues with the vehicle. Everyone we encountered were friendly and professional.

Ch
Review №33

Clayton was my salesman and Dave (Conner McGregor look a like) was the finance mgr.They both showed great professionalism. They didnt pressure us (My wife and I) and they explained everything and answered all our questions.

Je
Review №34

I will never buy a car from any other person than Marilyn Carroll again! She helped me more than anyone Ive ever worked with before now. Funny. Kind. Helpful. Respectful. Knowledgeable. A great experience!! Give her a call!!

Jo
Review №35

Great team ! Logan and Bill were fantastic and Emily worked with me to help me get this beautiful 2018 Dodge Ram sport . Thanks you to all of them !!!!

Au
Review №36

I worked with Johnathan Fry and the wonderful finance team and was able to find the perfect fit! Their service is phenomenal and they are very down to earth but professional. I would recommend this place to anyone seeking to find a car! They will help you find the perfect car with good pricing!

Ka
Review №37

I was helped by Bobby. He was very sweet and thorough throughout the entire process. He was very patient and spent several hours with me. Was very personable and helped me find a great car within my budget! he made things as least stressful as possible for me and I would recommend anyone go see Bobby at North Coast!

Al
Review №38

Highly recommended. Great customer service! Brought the car I wanted from their other dealership and detailed it on the spot. Jake and Bill are great salesmen! Dont forget to ask for them if you go! Will definitely be coming back for my next purchase!

Al
Review №39

The salesman and the finance guys were super nice and helpful. Stephen Kelley helped us find our car, hes was real with us and not pushy. The finance guys were down to Earth.Very professional facility, yet you could laugh with them as people,comfortable sales environment and fair pricing.

An
Review №40

Logan was amazing to work with. He never gave up finding us just what we wanted. I would recommend him to anyone couldn’t be more happy with our purchase

Ma
Review №41

I talked to Bill, who initiated the process. I entered the building and was greeted with smiles. Logan and Alicia were very helpful in the process of getting my car. They made buying a car easy! These guys up here are fun and willing to help in any way they can!

El
Review №42

Nader Soliman, Emily and Dave all worked diligently with me for my first financed vehicle. They went above in beyond to make sure I found something within my range.

Jo
Review №43

Came in thinking I wasnt gonna get approved but my salesman nick and the finance manager justin fought for me to get the truck I wanted at the payments I wanted ... 10/10 would recommend going to see those guys

Do
Review №44

Nader ,Emily and Freddy made the process so easy! Very thankful for their guidance. Perfect car, great value, very kind, 10/10!

He
Review №45

Everyone I encountered at the dealership was helpful and nice including my sales rep Demarius who helped me find the right car with no pressure

Mi
Review №46

This was by far the best experience I’ve ever had in purchasing a vehicle. Nader is unmatched salesman. Customer service was great and everyone involved in getting me into my vehicle at North Coast Auto Mall.I would highly recommend anyone wanting to buy cars to visit this dealership.Thank you Milad!

Ba
Review №47

I sell cars for a dealership in Buffalo and we would never do any of the shady tactics this store used. My good friend Brady drove 4 hours to pick up his new vehicle. After being told he couldn’t pay cash or get his own financing if he wanted this car they proceeded to tell him if he picked a different one he could…. They made him put a non refundable deposit on the vehicle and after arriving he saw rust, body damage and the front bumper was not on correctly. This doesn’t even touch the top of the iceberg when it comes to issues as the headlights didn’t work and it also needed a new tensioner to fix the horrible squeaking. They were okay with delivering a car knowing it had all these issues and not disclosing them to the customer. They were not willing to help him in any way and after this horrible experience proceeded to ask him for a 5 star review… yah okay. If you live in this area do not give them your business since obviously they don’t want to give their customers a good experience!

Jo
Review №48

I had a very pleasant experience purchasing a car from them. No hassle, no haggling. Logan was my sales person, and he did an excellent job. Highly recommended. Ask for Logan when you call or stop by.

Ma
Review №49

Hello this is Marcus J. I came to North Coast to get a car and Marilyn Carroll was so much help. They made magic work!!! thank you!!

Ga
Review №50

Jonathan Fry greeted me at the door and gave me excellent customer. He made the car buying process totally painless. Fred also was helpful and explained all my options. This my second purchase from this dealer. Excellent service!

JO
Review №51

Bought a truck and had an issue with paint . Barry and his team did a great job . Thank you Barry and the service department and paint guy i never met . But id really like to have paperwork when i pick up my vehicle saying what was done and warranty info . It would be a 5 star ,i think management/ owners need to work on my tiny issue of receipt of what has been fixed . All in all with the negative comments i see and no one made me sign a paper to say this .. I would go back . They helped me out and I appreciate it Logan , Emily , Bill and Barry !

Jo
Review №52

Nick and Justin were very easy to work with didnevwrythjng they had too to get me into the truck I wanted

De
Review №53

My experience here was amazing. I had Nader Solomon as my sales rep and he did a great job with working with me to find the right car for me that can work with my down payment and making sure I didnt just get any car, but the best for my lifestyle. Thank you so much for everything! Highly promote working with Nader and I would gladly come back as a repeate customer.

Al
Review №54

Wonderful experience! Nader, Emily and Dime helped us out with everything we were looking for. Quick and friendly experience all around. Would for sure recommend.

LA
Review №55

BIG MOTH AKA LOGAN STEWART, MARK, AND DAVE WAS THEE bomb.com! THEY WERE FRIENDLY!! It was not just about a sale with these guys and it was pretty efficient and fast! TRADING MY VEHICLE FOR THIS 2018 Chevy equinox WAS THE BEST DECISION OF 2021!!!!

Ca
Review №56

My husband and I recieved great service from our pleasant salesman Clayton Russell. He and the finance man Dave (Connor McGregor look alike) listen learned and likes and dislikes and provided us with excellent service and a great car. They were very attentive and courtesy.

Wa
Review №57

Jonathon did a great job as always also shout out to Roman who helped us as well!! Good group of guys

Th
Review №58

Went here yesterday and saw a young man named Dmarius. He was very awesome and lively. We had trouble at the beginning with getting financing and he stayed by our side till we did. Great worker! As well we now have the car we needed for our family and they are sincerely the best experience i have ever had with getting a financed vehicle. Will always recommend and will always go to them for future vehicles. Thanks to the team that makes North Coast Auto Mall what it is and thanks for getting us in something in the same day!

Ar
Review №59

Steve Kelley gave me the best experience I could ask for! Very honest and friendly! I was never pressured into anything and he was very patient with me and had no problems letting me test drive several cars! Thank you so much for an awesome experience 🙏

Ed
Review №60

Nader ,Mike and Dave where very understanding and patient with my situation. Everyone had a pleasant attitude and got me the perfect vehicle. I recommend North Coast for everybody. Also ask for Nader first guy to the left after front desk.

Li
Review №61

Jonathon was amazing at getting us in a chevy equinox today. We test drove multiple suvs today and he had the patience of a Saint. Thank you Jonathan!!! Superb service today.

St
Review №62

Roman did an excellent job! We are super happy with our car and experience with North Coast Auto Mall in Akron!!

Do
Review №63

Dmarious thank you so much for the knowledge and working with me highly recommend!

Be
Review №64

This was my first time buying a used vehicle in 22 years, with that being said. I was terrified of buying a used car. But my salesman Bill Rose made the experience pain free. He wales me through all my concerns and made me feel at ease. Also the whole team there is pretty awesome . Thank you

Je
Review №65

Jonathan Fry was a pleasure to deal with! We met approximately 15 salesmen over the course of our search for vehicles, almost each of them were pushy - but Jonathan and all of the salesmen at North Coast Auto Mall didn’t push us one bit while we were there. Definitely recommend him if you’re looking for a great car and service!

Ty
Review №66

Damarius at North Coast Auto Mall was so helpful in helping me pick my new car. He was patient, informative and made this experience the best. P.s if you have kids, he will keep them entertained! Fred in finance was also very great. He kept me calm when we encountered a problem and got it resolved. Big thanks to both of them. Hope they are still there when I decide to get my next one!

An
Review №67

Jeannette cruz was a big help she made the buying process easy and was super friendly throughout! Love my new car 2016 sonata extremely low miles.

ma
Review №68

I just bought my 2018 Audi Q3 and drove from Columbus. The experience over all was great from start to finish. Jacob wise was the best for sure! Would highly recommend if you want the best price for sure

Pe
Review №69

Nick and Alesia we’re great 😊 thanks for such a wonderful experience I love my new suv!

Ch
Review №70

Michael is an excellent sales professional. He was knowledgeable, patient and accommodating. He helped me make an informed decision and I LOVE my S4. The key to working with a company like this is to understand they buy the cars and sell them. They are not reconditioning them. It is on you the consumer to be sure you are getting a quality unit.If you have the cars inspected and dont buy on impulse, North Coast is an awesome resource for great cars at great prices. Even my body work guy said the car was great. He even said, there are some great cars and some not so great cars. This is not a new car dealership so do you homework, read the docs carefully and youll have an great experience! Thank you Michael!!!

Je
Review №71

Bill Rose, Ian Grant and Dave Pretnik were very helpful. Buying a new vehicle can be very stressful and these guys made it so simple and stress free! Maryland was very nice to my daughter while we waited. Great experience.

Ms
Review №72

I was served from Marilyn there this week and am beyond satisfied!!! She made the process for me so smooth. Fast, friendly, understanding, patient, and professional. Definitely an awesome representation of this company!!

Ta
Review №73

BILL IS AMAZING!!!! He helped me get out of my problem car and into a nice ride. Ask for him!!

Ci
Review №74

Marilyn was great and worked hard to get us a great deal. Emily and the other staff members were friendly. Fred was so nice and worked with the banks. Overall Great Job

Jo
Review №75

Nader Soliman and Emily RossThese two are so amazing, very grateful to meet the both of them. They are so kind and helpful and even stayed after hours to help us. Would definitely recommend coming here for a car.

Za
Review №76

Deegan was such a helpful car salesman! Logan also helped Deegan get some information on the vehicle when Deegan was off work , Travis and Justin also went to war with the banks to make sure I got my 2017 VW on the road today! I’m forever grateful to have a safe vehicle to drive my son around in , thanks to everyone up at north coast of Akron

Lo
Review №77

Not really looking to buy a car right now but stopped to see what North Coast might have in my price range. Clayton showed me around and all the different options ( really liked the Buick Encore ) they had on the lot. We talked about price range and financing, I even test drove an EcoSport. I told Clayton I wanted to think about it. I went back a few days later and met up with Clayton again about the Buick. He was very friendly, helpful and knowledgeable about the car. Needless to say because of him I drove out of North Coast the happy new owner of a Buick Encore!

Ta
Review №78

Great energy awesome with my son all around wonderful guy thanks very much!!!

Al
Review №79

Logan & Jake are the absolute BEST!!! Went looking to trade in our car and ended up keeping our car and left with a 2nd car!!! They answered questions very quickly and were SUPER nice about it all!! I couldn’t recommend anyone better!!

Br
Review №80

I highly recommend this dealership; the customer service was great, they helped with any questions/concerns we had, and we got the exact car we were looking for! If you come here ask for Deegan, he’ll get you taken of! Dave in finance was awesome and helpful as well. Thank you guys!

am
Review №81

Bobby was an amazing sales rep. I highly recommend him

Ka
Review №82

Todd helped us out tremendously over the last day and a half. He took us on a couple of test drives in a 2018 GMC Equinox and a 2018 GMC Terrain. They both drove smoothly. We ended up choosing the Terrain. The financial advisor Fred explained everything to us nicely. If anyone needs a new car come see Fred ad Todd any day

Ya
Review №83

Jonathon was a great help in getting us in a new car within ONE DAY!! We left in a much better vehicle, got a good trade and made new friends. I will be recommending everyone to go to North Coast Auto Mall where they make it happen.

ca
Review №84

Logan was a great salesman and very helpful when I was unsure exactly which vehicle I wanted. Dave was also great at explaining everything with finance. I highly recommend for your next vehicle purchase.

An
Review №85

Logan Stewart was my sales person. I told him what I wanted and was looking for. He never brought me something to settle with, he brought to me what I was wanting in a car. Not only did he achieve it, he nailed it. My Buick was my previous car. And thats what Im still in all besides the color is great. I wanted black or red, but settled for silver. But I love my new whip. Thank you again Logan for helping me.

Al
Review №86

Amazing customer service, Todd was my salesman, fantastic personality and relatability from the very moment we walked into the lot. Alecia was our financee and had been extremely helpful and inclusive from the very start. Mike was the man who found the car for us, even after multiple cars that just didn’t work, he kept at it with charisma and positivity until he found something for us that worked. Would highly recommend these guys to anyone from a first car buyer to an experienced buyer adding to their fleet.

Vi
Review №87

Sales associate Nick Potter was really helpful at North Coast and got me in the SUV I was looking for. Go see Nick! Thanks guys! We will always be back.

Na
Review №88

Awesome experience!! Johnathan Fry was professional, personable, and knowledgeable

Rh
Review №89

Wonderful Hospitality of patience and excellent Help to allow me make a decision . And making sure I have the right vehicle for my ride. Nader is a great salesman! funny, knowledgeable, and hustled!Highly recommend North Coast! They treat you like family

Ca
Review №90

Just bought a Buick with Logan at North Coast… Logan was more than helpful..answered all our questions, very knowledgeable and pleasant the whole time…the whole process was easy..

Da
Review №91

Bill is an amazing sales consultant! I told him what I was looking for and made it happy. He was very friendly, knowledgeable and helpful. Most of all, he wasn’t pushy at all. FIVE STAR SERVICE FOR SURE!!!

St
Review №92

Jake made this easy from beginning to end. Checked in with me the entire process. Nobody likes buying a car. Go see Jake at North Coast he will make it suck as little as possible!!

Pa
Review №93

I can’t express enough about the service received at North Coast Auto Mall. The sales agent Demerius Scott was phenomenal. He wasn’t pushy, answered my questions honestly and was professional throughout the entire process. I highly recommend North Coast for your next car buying experience but don’t forget to ask for Mr. Scott.

Ma
Review №94

Nick did an awesome job helping me get my new car! He was very patient and helpful. I had to bring my 2 year old along with me and he was so nice to her as well, even had snacks and a coloring book to give her (: Thank you Nick!

Ed
Review №95

I didnt really know what I wanted walking into NCAM, but I need to thank Todd for being patient while I tried several cars to find the right fit for me. It took a couple of days to find the right car, but Todd kept up communication to let me know of new vehicles in my price range. I also want to thank Emily for taking our research and doing magic to find my perfect car.

Ma
Review №96

Marilyn was great! So informative and friendly! :)

Ja
Review №97

Steve Kelley helped me and remained very patient despite my nervousness. Sat with me the entire time helping me sort through insurance policies and having phone call after next. He was very polite and kind. Got me to where I needed to be.Great man through and throughThank you very much Steve!!!

To
Review №98

A Big thank you to BIGSNAKEJAKE for helping me get into an amazing 2020 jeep. Took the time to show me all the cool features in the cars I test drove. Great music and atmosphere. Very professional and friendly.

Ka
Review №99

Came into north cost auto mall and literally got more than what I expected . Dave was great with helping me get into a car and he was not going to let me leave without it . Also Jake was very helpful with assisting me and checking on my car. You guys are THE BEST!

Ma
Review №100

If youre looking for a car and looking for someone to work with you, North coast auto mall is the place to come. Todd and Alesha were very helpful and informative with the whole process! Good as advertised!

Information
100 Photos
100 Comments
4.6 Rating
  • Address:1875 Brittain Rd, Akron, OH 44310, United States
  • Site:https://www.akronautomall.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=menu_button
  • Phone:+1 330-355-1929
Categories
  • Used car dealer
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Car repair and maintenance
  • Chevrolet dealer
  • Ford dealer
  • Oil change service
  • Used truck dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:10AM–7PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
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