Love sallys they always have what I need and great customer service every visit the employees are always sweet respectful and willingness to offer their help which I very much appreciate. Today I found my three new colors to transform my hair to a Phoenix/ Sunset color theme and I am so excited and anxious to see my end results. Perfect for summer full of color which is why sallys is my favorite place to get hair dye because of the options and Wonderful selections for wild neon colors.

Im a professional in the industry. Seems like we dont matter anymore. Its time to change your hours back for those of us who do this for a living. Its crazy like this! Most of the time you guys are out of what i need anyway so I guess you are only interested in the ladies doing their own hair color . Its not a wise trade off folks

The associate was courteous , so very helpful today, she was Awesome! Sallys has just about everything you need for beauty products, great supply!

Had an interview here 2 months ago and was given an offer then never called again. If you changed your mind, just say that. Why interview me and waste my time if you’re going to be that bias?

Although Sallys has been around for Years, it is mind blowing on how they dont allow exchanges or refunds, on products that they sale. I purchased several items from them not even 7 days ago, OVER $100.00 and the item purchased stopped working. As i reached out to return it or get a refund, they give this entire spill about covid, i totally understand covid safety however, IM at a 100.00 lost and all i get is sorry whoever sold it to you should have told you.My personal recommendation to ALLL my clients and friends and family, NEVER SHOP THERE AGAIN. No type of remorse or anything. Company SUCKS as a whole.

Got in got what I needed and got out. I will say it looks like they are moving things around in there. Next time it may not be as easy to get in and out.

This is the worst store to shop at down to the lack of knowledge for the products they sell down to how they treat their employees. I have noticed that there was a diverse group of women working there and now it’s clear that has changed . I wouldn’t want to shop at a place of business that conducts business in this way. Especially when there are other hair places to go to that have way more inventory. The motive of this business is to sell the products not to support the beauty industry by getting the necessary knowledge to inform their customers about their hair care needs the right way. I wouldn’t spend my time or money here at all.

I received the worst customer service here. I literally just got out the hospital. Went here to buy product for my natural hair. Well I was greeted at the door with may I help you? I didnt respond which prompted the manager to turn around and start following me. When I asked her why she stares because I didnt respond. I replied with I didnt have to she (the manager)then told me to leave her store and she was calling the police. I told her to call them because it is not against the law to not respond to people. Why is the police the first go to for Karens and against Brown and black people? I was so angry

They have great sales and the latest hair care products for natural hair and other. I use the Shae Moisture line and they have it all. I recently returned a hair dryer (with my original receipt) that Id tried out for six weeks. When I found it wasnt to my liking, they took it back, no questions asked. Very friendly and helpful staff. GREAT SALES!

Shana was sooo helpful (and funny)!

Lizzie at Sally Beauty was extremely helpful and took the time to answer all of my questions about the products I purchased. Great experience!

This store was the cleanest Sally’s store I’ve ever been in! The floors looked amazing and the shelves were completely organized. Very easy to find products!

The manager went out of her way to help me and my daughter get everything we need for a girls night make over. From hair color to makeup. Thanks so much

The staff was super nice and helpful! The store was super clean and very well organized so it was very easy to find exactly what I needed. Overall it was an excellent experience!

Very amaze at this store during my first time visit. I will be going back to purchase more products. Manager and staff is very helpful. I recommend my friends to this location, because the atmosphere is such a great vibe.

The visit was ok.. I was helped after a bit. The lady was nice.

So, I had a hairtastrophy with some hair color that I bought at a different store (dummy me and box dye), so I went into Sallys in Aiken to find a fix. Despite my toddler boys being complete buttheads 😡😤😱 and trying to mess up inventory for these lovely ladies, Ms. Whitney was still so kind, patient and extremely helpful with finding the perfect fix for me. She even called her manager (off duty) to be certain of the right products for me. Both her and her manager are amazing!!! They deserve a raise or something because customer service like that is so very rare these days. I am truly grateful and I definitely will be going back (without children next time)😂 . I highly recommend Sally beauty supply in Aiken!!!!

Went in to get hair dye to dye my hair to a light golden blonde and asked for assistance from a worker. She was nice but the product she thought would be best actually turned out to not work and my hair looks worse from when I started.

In and out. Worker knew about the products and took her time to assist me.

Not happy. I am a cosmetologist. I was denied being able to use a coupon sent to me through text from the company because of my professional status. Yet I could get my professional price and use coupon online. Something isnt right

The manager was very helpful and knowledgeable about the hair color I want to get. She was very helpful on what to use to keep my hair healthy, when I do color my hair.

Knowledgeable staff

Very nice and the attendant that helped me couldnt have been any nicer, very helpful and good prices.

In the middle of my mid-life crisis, I decided to dye my hair with bold colors. The WONDERFUL manager walked me thru everything I would need to do and had an EXTENSIVE knowledge of product. I d I dont buy enough of 1 product and there wouldnt be any in for awhile so she went out of her way to track some down at other stores. I cant say enough wonderful things about the staff at this Sallys.

Great place for ear rings & females products very friendly people there & very helpful

They are always very polite and will help you with anything. I love their products.

Very helpful in what I was trying to find even though they didnt carry it.

The manager is very helpful and knowlegable on the products sold.

Can always find what you need here.

Good deals if you use coupons and have a membership card. You can get coupons online all the time or sign up and they will email them to you.

Has a decent variety for diff hair types.

Very helpful, experienced, and knowledgeable staff. Lots of products on hand.

Often find haircare products here that I dont see anywhere else

Cashier was very friendly and helpful.

Been around for years, for all you beauty supply needs

Very friendly staff

Great supply of beauty products

LOVE sPENDING MONEY

The staff wasnt as courteous as I expected.

Great store...

Great information

Ive been going to this Sallys on Whiskey Rd in Aiken for over 4yrs and its always a pleasant experience.Went November 5, 2021 and started off okay, saw sign saying by 4 products for $20.New staff, new management, never seen any of these ladies before.The Clerk reiterated the sale and I pointed out that I didnt know what products it applied to, I only saw one label when I first came in.Nothing in the store on any of the shelves were labeled, with the sale, NOTHING!!! For me, this was a first at this location.The Clerk pulled out a list of products and went through them, at least 4 pages with numerous product. I was all in!!!!!She recommended a particular product that the sale did apply to. She took the time and explained how, why when to use, where and etc. about this product.She explained to me which sizes the sale applied to and so on.45 minutes later we are ready to check out. I have 8 items of this particular products, along with other items and the total is well over $100.The sale price doesnt ring up....She says oh hold on Ill get my supervisor cause it shows sale, but its not changing.Supervisor comes and says are you sure its on sale? She says yeah, its here on the list.She pulls out the 4 page sheet and flips the pages and points to the product.The Supervisor says well some stuff did drop off last night.We all are standing there looking at each other.The Supervisor then says Sorry.I ask her so how am I supposed to know what applies? Just pick something bring it here and check the price.She tells me yes, cause they are not labeled, they havent labeled them they are in the back or something to that affect.I say thank you, thats ok Im good and I leave!