Super nice ladies! With great service!🌺

Absolutely the best customer service ever. Glenn and Gayle ever extremely helpful and not pushy like some other places. Cant wait for our custom ring to come in.

Leah from the Ben Bridge Pearl Ridge location has been able to help me twice to find the perfect piece for me. Her customer service skills are EXCELLENT and she is Very KNOWLEDGEABLE about their products. Her undivided attention to be Helpful and Courteous without persuading you too purchase is the kind of service I expect but dont always get from Jewelry Associates. I especially appreciate that she always recommends trying the jewelry on one last time before you purchase.Knowing that she was able to track down 2 pieces just from a brief description, gives me the confidence to go back to her the next time I feel the need to sparkle a little more.

I will confess, after a day of driving all over the island running errands I was far from being in the pleasantest of modes. Glenn provided a spectacularly helpful service, addressing all concerns, all with laugh and friendliness that made the art of picking jewelry bearable. Big thanks to the Pearlridge location!

Ordered 1/2 carat earrings for the wife. Spoke with May A. Was able to describe what I Neede and transaction was finalized. Received the earrings today and it looked gorgeous. Might upgrade to 1 carat for anniversary.

May was very helpful, her knowledge on the jewelry helped us to reach a decision. She was also very kind and we did not feel pressured into buying. After having poor experiences at other jewelry shops, this was a breath of fresh air. Would highly recommend this store.

Great experience with May. She was friendly and helpful. Upon opening product box found two price tags less than what I paid. Went back to store to show them price. Initially manager was trying to explain that price had gone up. I explained that all other stores would honor the price that was came with product regardless of the higher price in cash register. It’s their responsibility to ensure that price in register matches price tag on product. Manager Macy finally agreed to honor price on product.

Cynthia has been such a great help with accommodating me with every little detail and specific requests on making MY Dream Ring! She has been so patient and helpful in every way possible. Ive never felt pressed or obligated to purchase anything. Shes made my Ring shopping experience one to remember! She will definitely be Invited to my Wedding!On a side note, Ive been to many other Jewelers but neither of them met any of my expectations and never made me so welcomed until I went to Ben Bridge.And the Manager Macy was very helpful and well informed on the Products. Thank you for the wonderful experience!

Went in to ask about repairing my diamond ring. The diamond fell out. We were so impressed with Macy. She took the time to clean my ring and check the rest of the prongs on the other diamonds. She was very patient and really knew her diamonds. She was very pleasant and knowledgeable. She is a true gem. Will definitely recommend to anyone. I feel confident leaving my ring in good hands. Thank you, Macy. I look forward to seeing my Repaired ring in several days.

I had the absolute pleasure of working with Peggy Rose. She was very knowledgeable, friendly and easy going.I had NO idea about the many variables that went into buying a wedding ring. Peggy Rose took the time to thoroughly explain everything from the cut, color and clarity to helping me find the perfect ring for my likes and budget.I really felt at ease. I could trust that what she was saying was in my best interest and not just to make a sale.I look forward to doing business with Ben bridge again! If you’re ever in the area, look her up!THANK YOU PEGGY ROSE!!

We had a budget on how much we wanted to spend on an engagement ring and wedding band. Prior to coming to Ben Bridge, we went to a couple of other stores and regardless of them knowing our budget, they only showed me rings that was more than double of what we wanted to spend. Then I went to Ben Bridge, Cynthia approached me. I shared with her what I wanted and what my budget was. She showed me so many options and made sure whatever my decision was, it was a ring that I loved. When I found the ring, I loved I knew this was it and as long as it brought me joy like what Marie Kondo says, I knew I chose the right ring. Cynthia was beyond helpful and the sweetest person ever. She made this experience for me very memorable. Thank you Ben Bridge and moreso thank you Cynthia for a great experience. I will definitely be back!

I found the perfect gift for my daughters birthday. Beautiful earrings at a great price. Friendly staff. Free parking at the mall.

Today I picked up my wedding rings and also paid for the new care plans that was offered. Since these care plans are new, it took a little digging up on previous purchases to finish the transaction. Overall, the associate was very professional and through in making sure she had the right item and even utilized other resources. I appreciate all that Ben Bridge has provided for us to keep us returning.

I’ve known Gayle at the Pearlridge store for years. She’s always happy and willing to help select the best gift for my receiver. She’ll make suggestions based on what the receiver likes an what their taste in jewelry is. She has a good knowledge about the stores policy and explains in detail if you have questions. She does not push to just make a sale which is a quality I look for when shopping anywhere. I enjoy shopping with her and trust that she has my best interest in mind. Kudos to you, Gayle!!!

CYNTHIA was amazing. Brought my other half in to have her choose a ring and she fell in love with the Bella Ponte collection. Cynthia helped us right away and really guided us throughout the entire process. She made the experience for the both of us so easy! We found the perfect setting and diamond and we couldn’t thank her enough!

May is awesome! Always friendly, smiling, and willing to make sure we are satisfied with the products and services. Because of her we will always come back.

Everyone was very attentive, kind and willing to help. Everyone in the store said hi and/or offered to help and even offered me a cup of coffee. Erin was so helpful, from calling her for an inventory check, she made sure to put a watch on hold, getting it sized when i came to pick it up, explained their warranty policies and assured me if i had any issues or further needs i could just call. Looking for a watch or jewelry, thats the place to go for an excellent experience. Thanks Erin!

Annie was awesome with her service in helping me find earrings. Very knowledgeable and very sincere when explaining things to me. Definitely will be back to buy more things through her.

Consistently warm, pleasant, and professional in every aspect. All sales associates including the Manager, Macy, at the Pearlridge Store location take their time and sincerely make recommendations to satisfy what I’m looking for. Thank you for the great experience of satisfaction!

Great experience with Ben Bridge in Pearlridge Hawaii. Staff was very friendly, polite and informative. I was very impressed with the employees knowledge of their business practices and products. Especially impressed with Cynthia whom was helping me the most. Cynthia mentioned that she was new there, but she was able to answer all my questions.On this visit, I had an old chain repaired and purchased a nice Ruby pendant. The chain was repaired quicker than they estimated and came back to me in a condition better than I gave it to them. The Ruby pendant I purchased for a special friends b-day and I hope she really enjoys it. Super pleased with my visit at this location.

My shopping experiences were wonderful. Very professional very friendly and very informational.Its not like you walk in there and they try to sell you the first thing they spend there time with you they communicate on a personal level. Love Love it.

May has helped us feel very comfortable in all of our visits. She’s very professional and takes time to make sure we are completely satisfied with our selections. Look forward to working with her in the future and more.

Erin did a great job of explaining everything and showing me my options. She made it very easy to find what I wanted. I would definitely recommend Ben Bridge.

Maria was very helpful and attentive. She made me feel very comfortable while shopping.

Sales associate Maria was great. Very polite and courteous. I came in to resize my ring and also wanted the band thicker. I had a lot of questions which she got all the answers for me and made me feel at ease. When I picked up my ring it was beyond my expectations that I brought another ring to resize. Would highly recommend Ben Bridge Jeweler.

Best jewelers around... Very professional and knowledgeable... Macy Lee helped me with a trade in.. I lost one of my diamond earrings and she hooked me up...

Very helpful. Helped me stay in my price range excellent service. Best jewelry store I’ve bought a ring from I’m definitely going back

Amazing and excellent customer service! I felt very comfortable and relaxed in making my choice for an engagement ring. I got to take my time and think of all the possibilities before making my decisions and found exactly what I wanted! Thank you again and Mahalo.

Divina, took the time to help me. I shopped all day including 2 malls and no help. Plus this location had way more option to purchase from. If its not in stock they will even order it for me. Great service!

I brought in a few rings I got when my mother passed away and wanted to get them sized, cleaned and appraised. Erin was great! She personally handled everything from beginning to end and kept me apprised of the status at each step. Excellent service!

Absolutely exlcellent experience! The only jewelry store near Pearl Harbor I found that has actual turquoise! Beautiful and unique designs and the best selection of what you’ll want.

The staff at Ben Bridge at Pearlridge are very friendly, knowledgeable, and helpful! Macy did a great job in helping me find the best choice. I would definitely recommend Ben Bridge Jeweler if you are looking for the best place to shop for rings!

Enjoyed working with Macy to find bracelets for my daughters. She was very patient and suggested options and considerations. Great service! Thank you.

Very friendly and generous. I was able to get the help I needed perfectly and even more!

Ben Bridge never disappoints! Absolutely loved working with them in making special gifts come true! Thank you so much!

Excellent service, and selection. After hearing about their extended care services and in store trade up guarantee, it was a no brainer. Definitely will come back again in the future.

Associate Erin helped me to arrange an appraisal of a piece of jewelry. She was very thorough in explaining the process and was very efficient. She also answered my questions about jewelry on display.

Extremely kind and personable staff, helped me find exactly what I needed right away.

After looking online, I was genuinely looking forward to coming to this store v.s. your standard Zales, Jareds, etc. Last night was the first night my boyfriend and I began ring shopping to get ideas of what I liked/what I didnt. Immediately upon entering the store we were greated; great! The sales representative however was too forward, much more pestering than helpful. It truly ruined our experience for the store itself, and added to the negative experience overall of shopping for a ring. This was not the only jewelry store with representatives that acted like this. Its very disheartening when its supposed to be an exciting experience. I understand you have your sales quotas, but I think employees need to learn theyre pushing customers away with their forceful tactics.

Maci was very friendly. Explained procedure clearly I was bringing in damaged jewelry for repair. Also helped with purchase. I enjoyed working with her. She offered to clean my jewelry while I was there. Have always found Ben Bridge jewelers to be great customer service and Maci represented Ben Bridge very well

Leah was very helpful and knowledgeable, I enjoyed shopping with her.

We’re new to Hawaii and the staff here are so great and helpful . They all make you feel like family not just a number. I trust this company with my diamonds .. Thank you so much

I lost my wedding band so I went back to Ben Bridge. Macy Lee quickly looked up a ring I bought the years ago. And to my surprise, they still had it. Thank you

They nice diamonds and other types of jewelry at the store. Also awesome service to compliment the items in the store.

Gayle is the best! She is so helpful every time I come in.

Macy was very helpful with ring suggestions and selection. The finance process was really quick.

My sales associate was Cynthia Moreno and I can’t say enough good things about her. My fiancé initially came into Ben Bridge on her own, which surprised me. The service that Cynthia provided, her care, concern, knowledge, and interest in my fiancé and our special day, all came together to have a wedding band selected and details chosen. Cynthia used all available resources of Ben Bridge to help with the selection. This included having the company draw up the design that my fiancé had in mind. I later learned from Cynthia that she had them redo the design to further refine it as there were some things that she saw that weren’t just right. How’s that for customer care!? My fiancé related the experience with me and how comfortable she felt with Cynthia.When I came into the store by myself to view what ideas were tossed around, my thoughts and experience with Cynthia mimicked my fiancé. It was such a pleasure to work with Cynthia and I am truly grateful that she is now a part of our wedding story. Thank you Cynthia for your knowledge, insight, kindness, and care of us and helping us to make our wedding day perfect! The services provided by Ben Bridge, combined with the incredible service of Cynthia, will bring me back and have me handing out referrals.

May and Glenn wer every helpful getting my piece inspected even though I didnt have the card. They also treated my toddler daughter so well and were so kind to her.

Macy is beyond helpful, very personable, knowledgeable, and presents you every option available with the utmost class.

Cynthia was very professional and knowledgeable. She was an honest and personable saleswoman. She worked well with our budget and didn’t make us feel pressured by upsaling. Also, we love Cynthia-keiko and alex who bought the little ikuma diamond

Erin was so very helpful. She was kind and cheerful with assisting us.

Awesome customer service..Richard Ogata know his stuff. Definitely you guys should check out Ben Bridge @ Pearlridge shopping center.

There always very friendly and great customer service thank you.

I had a terrible experience here last Saturday. I went in there to get sized and to look at engagement rings. The lady at the front desk looked at me and didnt welcome me. There was NO ONE in their store. I went up to her and very politely said Im sorry if im bothering you but I was wondering if I could get sized. She rudely said Its okay. I brushed it off. She sized me. I showed interest in their rings and she didnt bother to help me at all. I originally wanted to send my boyfriend here to purchase my ring but I definitely wont be coming back here.

Divina “Mae” was very friendly and professional.

Greeted by kind friendly smiles. Very helpful.

Great Service got exactly what I wanted. 😁

Great service! Thank you

May was very helpful

They were very helpful with ordering a watch they didnt have in stock.

Beautiful displays, helpful sales personel....

Service was excellent and helpful.

Super friendly and helpful.

Very nice jewelry

Just window shopping...