user
Elite Discount Furniture
98-820 Moanalua Rd, Aiea, HI 96701, United States
Appearance
Elite Discount Furniture

Comments
Mi
Review №1

It was ok. There is a fair amount of furniture on sale, but limited variety.

Ed
Review №2

Lots of nice furniture.A good variety of different styles.Financing done through Synchrony if you got a score of 680. Less than that is Acima for 90 days same as cash or pay 50% interest on a 12 month term. Delivery and setup offered at $110.

Sy
Review №3

Friendly staff and super helpful. Answered all questions and made it a quick and easy process. Highly recommend.

Oh
Review №4

If I could give this place 0 stars, I would. I had looked online prior to coming into this store and wanted to look around the store and see if I could find anything better than what caught my eye online. As I was looking around I got a phone call from my spouse asking how things were going, as I was discussing what I wanted...the “manager” (the most unprofessional person I have encountered in Hawaii) approached me and said that if I was only going to be on the phone to get out. I was shocked...I wasn’t just “chilling” or “hanging out” or anything of the sort. I was 100% offended and confused as to why I would be kicked out of a store for being on the phone. I explained to her that I was going to purchase some furniture but she now lost a sale and many future sales as I have to furnish an entire home. She had an attitude and rudely brushed me off. I will no longer recommend any of my military family to come here or anyone at all at the matter.I then proceeded to go to the store located in Honolulu to purchase what I was looking for and explained the situation. They were very alarmed when I told them about my experience. They ended up being extremely kind and helpful.

Ja
Review №5

Awesome experience here with Joe! Me and my boyfriend came in to look for couches and he was very helpful and kind. He was able to accommodate us and what we wanted! Choosing furniture is hard but Joe made it an easy and enjoyable experience!! Highly recommend coming here for your furniture needs!!

Mi
Review №6

Zac was the sales rep working and was absolutely amazing to work with. He gladly answered any questions we had and even took the time to check on other customers throughout the store. He also worked on getting us the best price for a bedroom suite and living room furniture. Highly recommend this store to everyone. Military friendly as well which is a huge plus to us!! Thanks Zac!!!

An
Review №7

They have Corporate Ridge very cheap and our staff is very friendly they also help with the loading it was just so much easier in this hard time

Da
Review №8

Our salesman we didnt get his name but was soo awesome and patient.. he gave us such a great discount and explained clearly how each piece worked and waranty... I would recommend this Aiea showroom..

Je
Review №9

Love the furniture and accessories 😍

Ja
Review №10

I came across this store searching through Yelp and looking for Furniture, as they are conveniently located down the road form my house I stopped in and was greeted by Joe and he showed me around and was willing to work with my budget and show me everything they had. Joe was very patient and listen to what I wanted and didnt try to over sale me like other furniture stores, I really like the fact that you purchased that day and was immediately scheduled for deliver the next day another good point that most other stores didnt offer me as some of them were weeks out. I will be coming back for a dining table soon and will let everybody now this is the best shopping experience to buy furniture in Hawaii for sure.

C
Review №11

Over priced, and not very helpful employees. Got a better deal on the same couch set, at Homeworld. Go figure.

Ke
Review №12

4 stars only because they do have nice things, their staff is not pushy at all and they just let you do your own thing, but still off any help If needed, however this is anything but a discount store!

Dj
Review №13

Aiea location. My fiance and her mom purchased two sofas from them and within a year they broke. We arranged for someone to come out and trouble shoot to figure out the problem. We were told we would receive a call before they would show up and we updated the contact information because the number changed. The lady there changed the number in front of us and said they would call the new number. Apparently they didnt update anything because the old number is still on the receipt. When I called to make a discrepancy the lady was very rude and just tried to talk over me the whole time. Prior to this I was told to take pictures and send it in an email and I would be contacted. I waited 2 months after sending an email and no one responded. Dont buy furniture from this company very unprofessional and unreliable. I want to give them a 0 out of 5

Ch
Review №14

This review is for the new Kaneohe store. Outstanding customer service! Prices are reasonable. The staff was very attentive in helping us find exactly what we were looking for. And the delivery went above and beyond our expectations by having us make sure everything worked properly. Highly recommend the Kaneohe store!

Ro
Review №15

Only 1 sales person. Too many other people hanging around lounging on the furniture on their cell phones.

Zx
Review №16

You visit one furniture store youve pretty much seen them all. This place had to special order my items which is fine by me and I had to wait a little over four weeks for delivery which I understand since it comes from the main land, but when the items arrived I was missing a piece and another was damaged. I was told, by the delivery supervisor, a new one would be ordered and delivered within a few weeks. I called three weeks later to check the status and the female clerk was unaware of the situation. I had to email her pics and explain the whole issue. Still waitng on the new furniture. Cant complain because I was told it could take need up to 8 weeks for the piece to arrive.All the furniture had some for of damage some minor of worth fretting but when you spend a little over couple of thousand you want the items prestigious.

Am
Review №17

Aiea Lication: I purchased my bed in April. The side railing broke, really for no reason, and I went to the store and some weeks later I got it replaced finally. Recently - it broke again (showing the quality of the pieces) I’ve visited the store - called - and emailed - and I keep getting told they’re going to look into it and that the warehouse is going to call me. So I’ve been sleeping on a broken bed for the last 2 months. Quick to make a sale, but not quick to help during a problem.

Ri
Review №18

This is the best furniture store on the island they made my dining set delivery on time highly recommend shopping here

Al
Review №19

A fantastic selection of furniture

Jo
Review №20

The customer service this furniture store offers is amazing , joe is highly professional sales man who will help find what you looking for , highly recommend shopping here

M.
Review №21

Best in the business, just moved to the island purchased a bedroom set there was delivered next day , highly recommend shopping here ,

Ta
Review №22

This great place to shopp .5 stars customer service they made my delivery on time .

Ab
Review №23

Outstanding customer service, my mattress was delivered next day , highly recommend shopping here.......

Bo
Review №24

The purchasing process was a little sketchy but I got 2 sweet chairs. Military gets discount and everyone gets a financer that doesnt do a hard check on your credit.

Je
Review №25

Moved here 3 months ago been looking for dining set my cousin recommended this place went there got one wad delivered on time . Highly recommend this place.

Pa
Review №26

Great service delivery was very fast , thank you guys For best customer service

Je
Review №27

Bought a couch, we love it. Great customer service too.

An
Review №28

After moving here been looking around forma dining. Set. Went to elite was greeted by joe helped find it .

Al
Review №29

Just moved here purchaesed abed was delivered on time. Great place

Yo
Review №30

This place is 5 stars customer service, they delivered my bed on time ,

In
Review №31

Just moved here no idea where to buy good furniture , my nighbor recommend elite furniture went there was greeted by profesional sales guy was very experienced helped find was looking for , great service ,

Jo
Review №32

Excellent and efficient experience instore and with delivery.Mahalo Bernadette and delivery driver Jr.

Ra
Review №33

This place is great, price very decient, and ther service is outstanding, highly recommend shopping here

Sy
Review №34

Best Customer Service Ever, I love what I bought that I went back and bought more.

Jo
Review №35

Happy customer at elite discount furniture Amazing customer service, expert delivery guys

Ya
Review №36

This place is great prices very affordable the service fast

J
Review №37

I just moved back to the island and I needed a bed desperately. I slept on an air mattress the night before and my back was not going to take another night of that. The hurricane was just about to come to the island so many places were closed. Yhey were open fortunately. Mikayla took great care of me and helped me find a daybed and mattress. Her boss Sam worked a discount for me. They were shorthanded for deliveries because 2 of the 4 trucks were being used to move sandbags to board up the two store locations. There were no available drivers and they had just gone on their last run.Mikayla and Sam really came through for me. Sam used his own truck to wrap up my items and drive to my new apartment. 2 of his men helped bring up and assemble the bed. After they left the 2 men dropped Mikayla off back at the store so she could go home ahead of the hurricane.I cant thank them enough. They all went out of their way to help me when they didnt have to. I highly recommend them. Their service is outstanding and I loved their furniture selection! And for the record I slept like a baby that night. Mahalo!!

Wi
Review №38

Shopping for abed here was very smooth and easy with the help from joe , thank joe

Ma
Review №39

Just moved here was looking for furniture .went there got helped from aprofessional mame.Joe he was very polite and helpfull

ca
Review №40

Beautifull show Romo s ervice was great by joe who helped finde what i was looking for

Sh
Review №41

Clean and nice atmosphere. They bargain well.

Ev
Review №42

This place offers great service and amazing prices,

Fr
Review №43

Great customer service, very nice and professional staff , highly recommend shopping here, ❤️❤️❤️❤️❤️

Fr
Review №44

Service is amazing price very decent.

Mi
Review №45

Gorgous furniture. Great desls

Ma
Review №46

Ruiz offered great del adn Server my ves customer service ,,,,,,

Fr
Review №47

Went in to buy furniture literally money in hand. Walked in with my wife and son no one said morning or greeted us. We walked around for 15 min no one said Ill be with you all in a sec or nothing and let us walk out. Just obviously dont want to help none locals.

Sa
Review №48

Just moved here went there purchazed amattress was delivered on time. Highly recommend this place.

Ch
Review №49

Grat customer service tbank you guys

me
Review №50

Great place to shopp excellentcustomer service

na
Review №51

Great selection friendly staff

Ja
Review №52

Dont shop here. Worse experience and it is NOT a discount store. Tried to return a bed within the 7 days we got it for our refund but ended up getting run arounds about where to get refunded. They wouldnt take back the bed either because of a damp area that was caused by poor wrapping and rain. Terrible customer service!

Ba
Review №53

Hey went there to try to get a sleeper sofa on finance and over the door before entering the store it says bad credit good credit no very check but they took me through two companies to tell me Im denied false advertising fake 😡😡😡

Pa
Review №54

Expected lower prices for the products here. Budget furniture.

Ju
Review №55

Outstanding service , great prices

Mi
Review №56

5 stars customer service, amazing staff

An
Review №57

This place is beautiful and the service great

Bi
Review №58

Great customer service.

Da
Review №59

This place is amazon. Just moved to the island went there purchased living room was delivered next day.

Rh
Review №60

Just moved here. Got bed there was delivered on time.

St
Review №61

This the best furniture store in the island

Ky
Review №62

The selection was ok but the prices were on par with the rest of the furniture industry in Hawaii as my girlfriend and I shopped 5 locations

Ro
Review №63

Very nice show room ,

ya
Review №64

Out standing customers service

Cb
Review №65

Horrible service !!! Ordered a bed and never came in. Do not shop there

Fe
Review №66

Great customer service

Ja
Review №67

Great and professional staff

Ma
Review №68

Great service

Da
Review №69

Cheaper than Ashleys

En
Review №70

Very professional. Great prices

Da
Review №71

Kiss customer service

Information
57 Photos
71 Comments
4.1 Rating
  • Address:98-820 Moanalua Rd, Aiea, HI 96701, United States
  • Site:http://elitediscountfurniture.com/
  • Phone:+1 808-744-8089
Categories
  • Furniture store
  • Bedroom furniture store
  • Mattress store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Similar organizations