Highly recommend the mechanics and staff! Although My husband tackled the work we needed they were quick and professional with a diagnosis. It was nice to work with a crew that didn’t pressure me into a bunch of unnecessary extras! They went above and beyond!

The people were very polite and helpful. The amount of time it took to complete an oil change was too long. They said they dont keep the oil there which adds to the time it takes. Kinda strange.

Tyler and Gage were awesome. Tyler was very helpful through the whole experience and Gage was very patient with all my questions

Been using the service department for my Durango since 2016 when we moved to the area. Vincent from the sales staff was amazing at helping me make owning my dream car (Challenger) possible. Love these guys. Theyre awesome.

Customer service is always good. The staff are friendly and helpful. My only complaint is the wait time. Two hours for an oil change…

Excellent customer service! Jake Allen made the whole process of getting my car quick, easy and not stressful at all. I live over an hour away and it was totally worth the drive out to Adrian! I will definitely be recommending this dealer to anyone I know looking for a car!

Zach in the service dept was great! He was patient & helpful even though Im a P.I.T.A to deal with. He made calls to my warranty company & took care of everything!

Excellent service... They picked up my vehicle and returned it to me when done. I appreciated this so much. Thank you!

CR is an exceptional business in our community and provides excellent service in a friendly and welcoming environment. Their salesman, Tyler Tansel, is exceptional! He places customers personal needs at the forefront and is knowledgeable, friendly, and cares about his returning clients. We have bought all of our family vehicles from Tyler-- and will continue to do so in the future. I highly recommend CR of Adrian to anyone looking for a vehicle.

I drive from Toledo about a 40min drive cause the service and salesman (Tyler Tansel) makes it worth the drive for my all my family’s vehicles.

As always, I took our vehicle in for service; they immediately changed my oil and the service was complete within a half hour.Everyone in the service department has always been very courteous; Hence, I always return our vehicle to C.R. for service. Our Dodge Ram is 11 years old, and running very well. Thanks C.R.!

Great dealer to deal with. Our service agent Jake Clark has my full trust He is honest and pleasant to deal with.

The salesman I had was great. I told him what I wanted, and he did a great job helping me get financed for something ai could afford. And he worked hard to help me out. Cr has great prices as well. If you stop in ask for Vince McCarver 😊

I absolutely love this place! The people are so helpful and quick. I’ve been coming here for about 12 years now. I will NOT go anywhere else.

After some very disappointing encounters with dealers in our area, we decided to make the drive to CR of Adrian. We could not be happier with our decision. Kyle was awesome and everyone was friendly and treated us with respect. We feel that we got great deal and it was worth the 3 1/2 hour drive. Next time we are in the market for another vehicle we will not hesitate to reach out to Kyle and make the drive again.

It’s been awhile since I’ve been back to a dealership due to bad customer service elsewhere. So walking in I was skeptical. The people were all very polite and helpful. They even let me browse vehicles while mine was getting work done without hounding me to upgrade. Will definitely be back!

This was my first time leasing a vehicle, or acquiring from a dealership at all. The experience was great, Tyler and his assistant Gage did a great job at making me feel welcome, and clearly answered my questions and brought me up to speed to what kind of things I should look for and consider when buying a vehicle. Tyler got me the best deal he could, and I shared plenty of laughs with Gage. I can’t wait to see what is available for me after this lease is finished, I’ll be back!

My experience with Adrian Jeep purchasing a new vehicle was positive. Kyle was extremely quick and responsive, I was happy with the deal he and the team put together. From start to finish they had the keys in my hand and I drove away in my new Cherokee in just a couple hours. I was happy to shop locally and thank Kyle again for his fast and courteous service!

Excellent buying experience with Tyler Tansel. He made it simple and went above and beyond in helping us select our new Jeep Wrangler.

I traded in my Suburban and bought a Jeep Gladiator from CR. The sales man that I dealt with was Vince. He was great. Most of the transaction was done by phone as I live 2 hours away. When I got to the dealership everything was ready to go. This was the easiest car buying experience I have ever had.

Zach and the team were excellent at keeping me informed of the issues with my vehicle.

Great service although check if they are busy as it’s first come, first serve. I wasn’t exactly happy about waiting 2 hours to get my vehicle serviced but Jake kindly took the time to explain things to me about my vehicle and that made it all the greatest of a great customer service. Only my second time there and I will definitely go back. Thank you Jake for your time and help.

Emailing them for assistance or scheduling is a joke, I never got a response. There were 4 people at the service desk when I walked up both times on separate days, not a single person addressed me in anyway either time. I dropped my truck off at 9am, after telling them what my check engine code was for and what was needed when I scheduled it, we went over it again at drop off, at 2:50 I called to inquire about progress, they said they would call me back. I got a call back 20 mins later telling me what it needed and if I wanted to get it done. Waste of an entire day for a 2 hour job. Next time I will make the drive to Extreme Dodge in Jackson.

C R of Adrian was a great place to buy a great car. The price was fair with no haggling left us feeling good when we were done. Jake Allen was professional and knowledgeable. They dont take personal checks which made it a little difficult but it all worked out. Would definitely recommend this dealer.

It was an awesome experience everything was top-notch from the moment I step. Vince knows how to make you feel at home. I would recommend him to anyone. Thank you for a beautiful Dodge Durango and a job well done.

Just bought a Gladiator Mojave! CR was great to deal with and kept in contact with me throughout the entire process. Our salesman Felipe was about to sell his first new vehicle, he was awesome! I would recommend Felipe and the CR team to anyone looking to make a great deal.

Excellent service and always go the eatra mile to grt you in the car you want. Looking for a car go see James Wild Bill Hickok.

Tyler Tansel was incredible! His determination to get me into a vehicle was outstanding!! He was very kind and understanding and did everything he could to help me! Thank you so much! There aren’t enough stars to like!!

They did a great job fixing my car. My oil filter was stuck and they fixed everything at minimal cost. I recommend their service department. They even transported me home and back again the next day, since I was without a car.

Lupe and Vince are absolutely amazing! They took time out of their Saturday to make sure that we went home with the jeep of our dreams. Very kind and professional, highly recommend! Oh and my 2021 Jeep Gladiator Mojave is beyond awesome, we LOVE it!!

I had a poor experience working with this dealership. I was drawn there because they had the vehicle that I had been looking for. The salesman was helpful and very polite, but I knew I wanted the vehicle prior to even meeting them. The business/finance department...completely different story. I had asked to see options for 72 and 84 month financing periods, and received 4 separate hard inquiries to my credit. I had not purchased a new/used vehicle in sometime and was not aware of this “shotgunning” technique used by this particular dealership in looking for credit terms. No disclosures were made prior to the inquiries, the business manager assumes that the clients automatically know what to expect. The store manager didn’t return my call. It’s easier for them to ask for forgiveness rather than permission....and that hasn’t even been attempted.

Came in close to closing time, they made sure to take my truck for an oil change, inspection and tire rotation. Great group of guys who do solid work. Will be returning.

I am pleased with the work. All of the issues were taken care and I was informed that some hoses were leaking and needed replacing which I appreciated. I was a disappointed in the customer service. Representatives were polite but did not inquire if we wanted or needed any other service. I thought communication was slow as we dropped our vehicle off early morning and didnt hear from the service tech until late afternoon when we were informed that the parts wouldnt be available until the following day (not a problem as we didnt need the vehicle back that day and I understand parts sometimes need to be ordered). I ended up having to call the next day, in the late afternoon, as I had not heard anything regarding the progress on the work being done. I was told at that time that my vehicle should be ready for pick-up before closing time only to receive a call a bit later stating it wouldnt be finished until the following day. Again, we did not need the vehicle but it should have been communicated at the time of leaving it for service that it was a possibility of not getting the vehicle back for a day or two depending on availability of the parts or service needed in case arrangements had to be made for transportation.

Service was great. Was able to walk in and have everything taken care of right away.

Tyler was honest, upfront, and worked well past “normal” hours to take care of our vehicle needs. Highly recommend visiting CR of Adrian.

Tyler was exceptional. He was all about what we wanted and needed. Thanks for bring such an amazing saleman!

We live Dexter and drive 45 minutes to CR CDJR of Adrian because of the all start service from Tyler Tansel! We have leased 3 vehicles from him and he has consistently been the best priced. Additionally, he has provided us information and options to use to make sure we are making a smart financial and practical decision for our family. We will be using Tyler and team for all our future lease/purchases!

Wonderful excellent service been at flowerville Dundee Clinton saline and now ur dealership u did the best And got the job done right and quick

Very professional got the parts and fixed problem in timely manner. Thanks guys.

We were on vacation and our jeep developed brake problems. CR of Adrian got us in right away and fixed the problem. We were on our way,thanks CR of adrian.

A+. All involved went above and beyond in making my car purchase a smooth and enjoyable experience! Thank you.

This time I went shopping for a new vehicle was alot better then any other. I expected to be there all day. No I wasnt. It didnt take as long as expected also I was able to get into what I was looking for. The sales department was awesome. Listened to all i was searching for. And then went to work.I will absolutely recommend this place to all friends and family. Will be going back when time for another vehicle.

Arrived 8:30 for oil change, no appointment. Everything completed in 45 minutes.Location is close to coffee shops, Aldi‘s, dollar store to pass time.

This is the 3rd car we leased from CR dealership. James Hickok is the best salesman, we got all 3 leases from him. He does everything he can to get us what we want. When we lease again we will definitely use James.

Fernando was great to deal with. He explained everything very well and worked hard and fast to close the deal on my new car. Will work with him again when the need arises.

The staff was friendly and I was done with my purchase quickly. In the current market don’t expect to negotiate the price though!

I recently purchased a used vehicle from CR of Adrian and was extremely happy with the process! Gage was very on top of my initial Internet request, and my experience with Jake Allen as salesperson was nothing but the best. I appreciated the level of honesty and walked away feeling that CR of Adrian has nothing but good people on staff :) When I need to purchase my next vehicle, Id definitely be willing to drive the 1+ hours back to Adrian to do business with CR.

Vince was awesome through and through. Took what I gave him and he delivered. Hooked me up with the perfect truck for me. Thanks again!

Vincent was very helpful and professional guiding me through the purchase of my vehicle. Definitely will recommend Vincent to my friends and family

Great Service Dept. They work hard to fit you in and get your car repaired.

This was my first experience with getting my oil change here and I wasn’t impressed with the service at all. The service writer did not approach me in the car, I had to go to the counter. The service was not explained, just handed the bill. Not a friendly bunch there.

Great people and great experience! You won’t be disappointed!! Fonda is the cream of the crop!

I have had to take my 2020 Jeep Cherokee in for service to CR twice now, and both times were an awesome experience!! The service department keeps me well informed and they are spot on with their times and predictions. I would send anyone to them!!

Tyler always does a great job! Ordered a new truck from him the process was very easy.

The employees are always very polite, helpful, and ask if you need anything while you wait or just look around. The service area is also very fast and they will come out and give you updates on your vehicle so you dont have to wonder whats going on.

My wife and I drove over an hour to look at Jeeps at CR of Adrian. When we arrived they were just closing on a Saturday afternoon. My wife explained how far we drove to a sales person and he went in and told Lupe. Lupe came out and talked to us about what we were looking for. Lupe knowing we drove over an hour he said he would stay after hours and help us out. As we walked in Vincent said he would stay to help as well. These two went above and beyond to help us get the vehicle we really wanted. They both ended up staying over two hours on a Saturday evening to close out our deal!! They definitely earned or return business and we highly recommend them for your next Jeep purchase.

Everyone who had a hand in getting me into a new vehicle was awesome! Everything was quick and I was so glad that I wasn’t sitting around for hours like I have done previously at other dealerships. James Hickok did a wonderful job and I will definitely work with him again in the future!

Best Fca service in Michigan Thanks to Jake and Chris Thank you all

No pressure, moved things along quickly

Amazing staff and service. Their knowledgeable service is surpassed only by their exemplary professionalism. Very highly recommended.

The service adviser Jake, was very helpful and patient with me. He took time to explain everything and answered all of my questions.I will definitely visit them again with my vehicles!

Salesman made himself available at the last minute due to our schedule. Up front and honest customer service. Was never rushed into a decision or felt pressured. Great atmosphere. Highly recommend.

Fernando and Lupe were amazing! They made sure I got into the perfect vehicle and helped ensure that the entire process was quick and easy. I would highly recommend them!

Since I bought my jeep at this dealership, I have always had fast and hassle free service here. Never have to wait for an appointment, even pi ked up my car for me once. Last oil change was done in under 20 minutes and they made sure to take care of a random part needing to be replaced no problem. I love their shop doggo too ❤️

Fonda was awesome! I told her what I was looking for, she gave me great insight on the vehicle and was able to get a Compass to the showroom the very next day. Over the moon happy with the service I received. There was even a mistake on the paperwork and a rebate was missed, she caught it after I left and made it right. That is a big time integrity move right there. That shows that she cares about the customer and getting them the best vehicle for the best price!

The people at CR Motors were polite, curtious, knowledgeable & professional.

Tyler Tansell of CR of Adrian has been my primary resource for every vehicle Ive leased over the past 15 years. He is straightforward and very patient with me as Ive been known to procrastinate in decision making. I know if I just leave it up to Tyler everything will be fine. I highly recommend him and CR of Adrian.

I recently bought a Jeep Cherokee from CR Chrysler Dodge/Jeep/Ram of Adrian. It was a wonderful experience. There were 3 vehicles that interested me, and my sales person Nathaniel Milner was more than happy to spend as much time as I wanted shopping each vehicle. He was able to answer all my questions and clearly had a good grasp on each one. He was probably the most knowledgeable and patient sales person Ive ever dealt with. The dealership was very easy to deal with on all phases of my purchase and they have followed up to make sure Im happy with the vehicle. I highly recommend this dealership and Nathaniel.

Took my car in for a recall service Zack was very friendly and kept me informed and if I had any questions I could contact him and text him great customer service

Tom Prange was our sales rep, and he made sure that ALL of our needs and concerns were taken care of and that we were completely satisfied!! Go see Tom!!

We are purchasing a vehicle from out of state. Service and follow through has been exceptional. Highly recommend this dealership.

I really dislike the entire process of purchasing a vehicle but my experience with CR Chrysler was smooth and stress free. I had the pleasure of working with Vince who was very knowledgeable about the entire process. I would advise calling and speaking with a sales person prior to going to make things easier as I waited I could see how busy things were at this location. I appreciate the fact that everyone whom I encountered greeted me and were very friendly. I’m happy with my purchase and will refer my family and friends to this dealership.

Very friendly and knowledgeable staff that knew just what to do to take care of my Chrysler recalls. Thx for the speedy service. 👍🏻

Brought my 2015 GMC Yukon in for AC work n oil in my coolant reservoir! Josh did a great job! David made sure all my parts were in on time! Chris Wyman and his team were very professional and took care of my family’s needs with our vehicle! They earned my business and I will be coming back. Thank you, CR of Adrain! 😁

Tyler Tansel did an excellent job. Worked very hard to provide me the very best deal! Thank you for your outstanding customer service.

Vincent was absolutely so much help in purchasing my new Jeep! He answered every question I had and made sure I was completely happy with my purchase!! I would recommend when looking for a new vehicle to head on over to the Chrysler dealership and ask for Vincent!!

Jim Hickock was great to work with, not pushy or urgent, we felt like it was our choice, not theirs! We had our figures to work with on a specific vehicle and they made it work! We are very happy, it was worth the 2 hour drive.Thank you Jim!

Always fast. Courteous, and complete service ...have used them for 5 years.

Great service and the staff was very polite. Highly recommend this dealer for service.

Always treated with TOP NOTCH service at this dealetship - - everyone goes above and beyond my expectations and Im very hard to please!🤣 Highly recommended the entire team!

Tyler was very helpful with me and getting me into my brand new Ram 1500. Highly recommend!

Everything was done very professionally. We took a new 2021 jeep wrangler for a test drive and both my wife and I loved it. Then our salesperson person James Hickok met us when we got back to the dealership. A couple hours later he was handing us the keys. It couldnt of been a better experience. Thanks again James Hickok and CR Motors.

Great deals! Tyler was great to work with. Took a little bit to sign paperwork but it was Black Friday and they were dealing with a short staff! Overall best car buying experience I have had yet!

Dealership got me right in. The worst part was waiting on a part. The valve body dont look like Chrysler stock any kinda part. Here Im paying on a lease and its been a month since I could use the truck. Shame on you Chrysler.

I feel exceptional service is provided at CR. I have always experienced everyone, especially my salesmen to have went out of the way & above & beyond to provided the best and honest service. I highly recommend. CR Chrysler Dodge Jeep Ram of Adrian has my trust and loyalty.

My girlfriend Nicole Zielinski purchased a vehicle from this establishment. What an absolute complete disaster. Purchased a 2010 Chevy Camaro RS from these guys. Before even purchasing the vehicle we had to purchase new wheels and rotors because one of the wheels were cracked. That cost 1k, they said they replaced the rear rotors that was a lie. Two days later check engine light comes on throws a code. P0008 system engine performance. Took it to the dealership turns out the timing chain was bad that’s why it was driving so rough. $1500 dollar job thank god the warranty covered it. Two days after that another check engine light comes on misfire cylinder 4. I changed all the spark plugs myself. Now we are hearing a pretty noticeable lifter tick. I thought I went through this car pretty good but unfortunately I am not a mechanic and was not able to catch these major issues before purchasing. I’m pretty sure that they cleared the timing chain code before purchasing it because it’s unlikely that code would come up a day or two after we purchased this vehicle. I would not recommend doing business with (JEEP DODGE RAM ADRIAN MICHIGAN) my guess is they bought this car from an auction and touched up the paint to make it look good to flip it. It’s unfortunate you can’t count on these dealerships to be honest especially during a pandemic when most people are already hurting financially!In response to your response. I would like to see proof that you changed the rear rotors because they are rusted to hell. You guys may have pad slapped the vehicle that’s about it. And we did contact you regarding returning the vehicle via voicemail and email and you did not respond. Yes we get it we purchased a ten year old vehicle but the amount of mechanical repairs that had to go into the vehicle is unacceptable especially purchasing a vehicle from a so called reputable car dealership. Only thing you guys did was put a bad taste in our mouth about ever purchasing a used vehicle from a Chrysler, dodge, Jeep dealership. I own multiple businesses and can see through the bs. Not even showing any willingness to try and rectify the situation says a lot about your outfit.

Had a great experience working with Tyler. He was very knowledgeable of my vehicleAnd lease options; he offer some great suggestions.He always kept me in the loop of the process and kept me abreast. Great experience and looking forward to continued relationships. Thanks Tyler; you rock !

I like the professionalism and the timely manner for which they took care of my problem thanks again.

Friendly service. I will buy another vehicle from them.

Fast ,efficient and ,a great value,thank you

Great experience at CR Motors in Adrian Mi with Wild Bill! Highly recommend him! Love our new ram 1500.

Made buying a car effortless. First time in my life I felt comfortable NOT visiting showroom. Everything using internet, phones, contactless delivery.

They did a very good job of taking care of the problem I had . They needed my vehicle longer than planned but gave me a ride home and picked me up when complete

Friendly and courteous staff! Top notch customer care and highly knowledgeable in their craft!! Would definitely recommend to anyone looking to purchase or lease a vehicle in the future!!

We recently had an oil change at CR of Adrian. The staff in the service department were fast, friendly, and efficient. Very satisfied!

Jake in the service department and the courtesy shuttle driver were both great at what they do. It was my first time at this dealership & will most certainly be back.

Got the truck I was looking for, friendly people, and beautiful vehicles. Thank you for my nicely priced truck!

Everyone there were very kind and extremely helpful and absolutely no preasure from anyone which is very big for me...they were honest in which i realy appreciate and not your typical salesman... i left very happy and love my truck!!! Thanks Fernando and Lupe

Tyler Tansel is fantastic! They all took good care of me.

5 stars does not give my experience at CR justice. I contacted Fonda on a Wednesday afternoon and drove away in a new car the next night. Fonda and the whole CR team took care of me like family and helped me make the best choice for myself. This is my second lease car through Fonda and she is always professional, helpful, available, and 5 stars!