MFD always delivers quality products, replacements and the techs and office staff are always wonderful to work with. We had a problem and Tony came out to help! Very courteous, friendly, knowledgeable and works quickly! Thank you MFD!

Tony has serviced our copier twice now and has done an excellent job both times. He is knowledgeable and personable. And MFD is quick to respond to a service call.

Tony Kizer did a wonderful job working on our copier. He was personable and efficient. Definitely recommend.

Juan Lopez came out to our property, Shadow Brook Apartments yesterday and replaced some parts on our copier/printer. Juan is very professional, personable, and timely in his work efforts. I’ve had the pleasure of having Juan as a tech for several years, and he always takes very good care of our equipment.

This is Susan from Bridge Orthopedic Solutions. We love the service Juan Lopez provides for us. He is always here when we need him and finds the time to explain everything to us. Thank you very much.

This review is from Studio One Dance Center in Keller. Our original issue when we first called for service was that we received a new upgraded modem from our internet service provider, and we needed it synced with our printer. Tony Kizer is our (new) service representative. He not only made sure that we were able to print, but he also wanted to make sure that the printer was operating at its fullest capacity. We were having some issues on some of the copies that we were printing. We do from time to time have a high volume of copies, both B&W and color and we use stock paper for several projects throughout the year. He was able to identify one of two possible causes – the drum or the belt. The drum was not the main cause, it was the belt. He got the part ordered and installed it this morning. His work ethic is always very professional and follow up is consistent. I gave him a 5-star rating because he is dependable, polite, professional and thorough! Thanks Tony!

Juan Lopez, came to The Vineyard On Lancaster, on December 2, 2020 to repair my computer not being able to print to our printer and he also was able to repair our case manager computer being able to print to our printer from her office. Great Job Juan Lopez. Thankyou for all your help!

My Technician Juan Lopez is an awesome guy, with genuine care for his customers that he serve. He goes above and beyond. MFD if you let this guy ever get away, you will truly be doing your company, and your customers an unjust service.

Juan Lopez has come out to work on our printer several times, and hes very professional, and always gives us realistic time frames for repair. Hes also very friendly and is a pleasure to interact with. I hope hes available for any of our future printer repair needs!

Juan Lopez has been our technician for at least 4 years.He’s always very professional and is very attentive to what our requests and needs may be when he’s here.Definitely recommend Juan!!

Juan L. is amazing! He came for one problem, but fixed a couple more. Excellent customer service!

Tony was very professional and helpful. Thank you.

Lionel is the best technician. He can either guide you through how to fix something or he will remote in and take control and get it done. I highly recommend requesting him if your having problems.

Juan Lopez did a fast and efficient job! Also pleasant to chat with. Thank you!

We have leased from MFD leasing for several years and from Georgeann in sales to Juan Lopez in service are the best! Lionel is awesome too!Thank you for your service from everyone here at Alecom Metal Works!

Tony Kizer as very kind and fixed my printer quickly. Very professional

Excellent customer service with quick response time. Gabriel is very knowledgeable, friendly, and helpful! He is my favorite technician by far! Thanks for all you do!

Juan is a very friendly tech that shows up on time with a neat and professional appearance. He is very knowledgeable and gets the job done. I would highly recommend this company.

I have been in the apartment industry 15 plus years, for the first time I encounter Gabriel, he provided us with an outstanding costumer service. He was very professional and most of all he answered all my questions.

MFD was a wonderful partner for my copying/printing needs. Their service was GREAT!

The employees at MFD truly take pride in their work. The level of customer service provided is well above all expectations. We use MFD to service our customers located in the Dallas area and have had nothing but compliments from our customers. Response times are great, technicians are knowledgeable, and customers always come first. Thanks MFD for treating our customers as if they were your own!

One of the best if not THE BEST copier vendors in the DFW Metroplex!! Terrific and caring customer service experience every time I need anything. Great value in their product and services and Ive been a customer for over 15 years and still going strong today! I highly recommend this firm to anyone needing prompt copier products and services with unparalleled customer experience!Mark DavisLanders Law Firm

Gabe was AWESOME, kind and helpful to the NOT SO MECHANICLY INCLINED - that was me! Thanks to everyone from the one who answered the phone to everyone that we had the privilege of talking to at MFD.Thanks!

Ray Wolcott is the serviceman who services my printer. Thank you for a great service

Ive used MFD for years. Great service and next day product deliveries.

Juan Lopez is Great and always so nice..

Excellent knowledge of products, excellent customer service and very competitive pricing. As it turns out, we are saving money by not having to go to the local print shop every other week. We now print full color, commercial quality pieces right in our office! Thanks, Josh W, for your commitment to our offices printing success.

Lionel is the man. Just helped me out afterhours via phone.

Josh Warmbrodt came to my office and accessed the copying and printing needs for us, and we leased the equipment that is perfect for our business and it doesnt break the bank! We pay for what we use, and no more! Thank you, Josh, for not being pushy in any way, and for taking the time to educate me on this subject. I appreciate you!!

Ive been a customer for many years- I appreciate their customer service and quick response! Diamond, Josh, and the technicians make it easy to be a happy customer.

Juan is always very super professional and can fix just about anything for us!

Thank you Lionel for the awesome remote support.

Gabe Garcia was the technician that worked on 2 of our printers. He was efficient and next time I have a problem I will request him to come out again.

Great customer service skills. Diamond is always so helpful, sweet and understanding.

I had to coordinate a four copier install in four different cities and MFD did an excellent job delivering the equipment and installing when they said they would. Will use them again.

Love the customer service I get with this company! Ray is my favorite technician!!

Excellent customer service and support.