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Siesta Sleepworks
276 Great Rd, Acton, MA 01720, United States
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Siesta Sleepworks
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Jo
Review β„–1

Went in at noon on Labor Day, waited 20 minutes to talk to the owner and bought an online mattress for a small discount over online sale price. Delivery was quick, but I forgot to tip the delivery guys and they left their mark on my lawn on their way out. πŸ™

Jo
Review β„–2

I really like this local news/mattress shop! Been buying here for 20 years.

Ti
Review β„–3

Mattress stores overwhelm me. The friendly service here made the shopping easier. I appreciated the no-nonsense honesty and experience of the staff both over the phone and in person. Honest folk, great prices. One of the mattresses had to be ordered. Its a busy time for home improvements.

As
Review β„–4

Feeling lucky to have stumbled upon this store in Acton. We were resigned to a stressful day of driving around looking for a bed frame that would fit our style and budget, but a quick google search led us here at the start of the day and found something so easily and so on-budget that we were able to enjoy the rest of a beautiful day. Great customer service and easy communication, including the scheduling of delivery and assembly.

Va
Review β„–5

Great store run by great people! Lots of mattress options. Steve and Andre are very helpful and awesome.

Jo
Review β„–6

Bought a mattress and base from these folks. Really great experience: salesperson was super knowledgeable and really helped us focus our choice. Set up a delivery time that was very convenient for me, delivery guys removed my old set and got the new one in without difficulty; even navigating my staircase (which includes two turns) without destroying themselves or any of my walls. Really love the new mattress!

Da
Review β„–7

Good support and help in finding us what we needed. Really appreciated their help.

Mi
Review β„–8

The owner is really nice and very helpful when we were testing out mattresses. Great customer service overall, as I was able to get a free exchange after realizing the mattress was firmer than I initially thought. Its super comfy now. Delivery guys were also really nice.

Ho
Review β„–9

I have bought several mattresses at Siesta and am always happy with their selection, professionalism and price. As a chiropractor, I always send my patients here: I tell them to stay away from the big box fancy stores with people wearing lab jackets and selling overpriced mattresses. Getting a good mattress shouldnt be complicated or confusing and Siesta has been a mainstay in this regard.

La
Review β„–10

Excellent customer service - no pressure or upselling. Very patient and reasonable people. And when addressing my unique needs related to arranging & coordinating the actual delivery, they were impressively accommodating to specific requests. Andre was available to answer numerous calls from me prior to delivery about scheduling concerns as my own schedule kept changing. Overall, the experience was far better than those I’ve had with large chain stores.

Ca
Review β„–11

We had two separate purchases, both with delivery, for a queen mattress and boxspring, and for a twin bed frame and trundle with foam mattress. In both cases the salesman was helpful, knowledgable, but not pushy. The sales process was very efficient. Delivery included setup and removal of old mattresses. The delivery people were friendly and efficient. Overall, we were very happy with the whole process.

W
Review β„–12

Incredible cooperative helpful customer service!

Ma
Review β„–13

Great place to get a mattress. Much better service and experience than shopping at a chain store. Plus, I got the good feeling that I was also supporting a local business!

Li
Review β„–14

Siesta Sleepworks is the best!I bought a Queen mattress and springs- nice quality and a great price! Far less expensive than other mattress stores. I will definitely return to get my next mattress purchase.

Je
Review β„–15

Excellent customer service. No pressure to buy and they were patient as I tried out different mattresses. Andre knew exactly what I was looking for, so it was a quick purchase for me. They kept the mattress for me until I was ready to have it delivered. Great quality and prices.

Ni
Review β„–16

This is an excellent store -- good quality beds, mattresses, and mattress protectors; helpful owner and staff who answer all your questions but also let you wander and think without pestering you; and great prices. The delivery service is inexpensive and set-up is careful, with no boxes or plastic bags left for you to discard. I have returned twice in the more than ten years since I first bought a bed frame and mattress from Siesta Sleepworks. Support this admirable local business; youll be glad you did!

Je
Review β„–17

Excellent experience. Great selection and superb service. Beautiful high quality futons.

KI
Review β„–18

Andre at Siesta Sleepworks accommodated our familys needs and patiently allowed us the time to make our decisions for new mattresses and daybed. He was very professional yet personable making our shopping a breeze. I like the fact that Siesta Sleepworks is local and that if I have any questions or concerns with the products, I can talk directly with Andre!

Co
Review β„–19

We had a great experience! They have a nice variety to choose from, and delivered next day. Very fair prices, and quality was excellent. Their friendly customer service cant be beat!

Da
Review β„–20

Once again we had a great experience with Siesta Sleepworks. The salesman was patient and gave good advice. The installers arrived when scheduled and setup the bed well. They even disassembled/reassembled the futon that the bed replaced on our porch at our request. We will shop there again.

Jo
Review β„–21

I needed a new mattress for my guestroom, in-laws were coming and I left it to the last minute. Siesta sleepworks had a nice selection and because I left it to the last minute they sold me the floor model. They delivered it right away and saved the day. Totally satisfied with the mattress, service, and helpful attitude at Siesta Sleepworks. I recommend this dedicated local mattress store to anyone in the area.

jy
Review β„–22

We recently moved to a new house and needed three beds plus a mattress. The gentleman showing the stuff was generally very edgy and not so friendly but we though may be he is having a bad day....At the time of billing, he committed a price but then went back on it saying thats not possible. What followed was few very rude statements n snapping of order form. I really liked the beds and was ready to pay the price he quoted, but the behavior of gentlemen really pissed me off and hence I returned without picking anything.A classic example of how people loose business because of their behavior.

Ch
Review β„–23

I was looking for a mattress (on a budget) for my guestbed. As a business operator in Acton, I try to do business locally as long as the business competitive. Not only was siesta extremely competitive, but they provided excellent service. The owner asked me questions to find out what I was looking for and made three recommendations that would meet my needs. I selected a mattress and opted to pick it up myself, even though their delivery charge was inexpensive. They loaded it for me on a really cold day, which I appreciated. I will be going back to siesta sleep works to upgrade another mattress in my home and will recommend to friends.

Ka
Review β„–24

Andre went way beyond the call of duty to help me choosemy Tempurpedic mattress and foundation. He was so patient,thoughtful and professional during my several visits to thestore. IIt was the best mattress buying experience Ive ever hadin my long life!

La
Review β„–25

Outstanding personal service, good advice, fair prices. Also great to buy from long-term local business rather than big chain.

Ja
Review β„–26

Great staff and wonderful products. Nice community partner.

Li
Review β„–27

High quality mattresses and a very friendly and knowledgeable staff! Very happy with my purchases!

To
Review β„–28

I got a new tempurpedic mattress and a new futon for my living room. They have some pretty nice, clean quality pieces of furniture. They just smelled new to me! They delivered what I ordered in a couple days and got rid of my old mattress. Thank you!

Da
Review β„–29

Friendly staff, good selection, price and service. Weve bought mattresses from them for years.

Sa
Review β„–30

Steve and Andrew were both very helpful. Love my new mattress

To
Review β„–31

Bought a nice bed there. High quality and competitive pricing.

Ed
Review β„–32

Meh. Its ok. I think its a bit over priced. Make sure u get the right sales person. At least one of them was not helpful in the least.

Lo
Review β„–33

Very honest and helpful staff. I would recommend

Ca
Review β„–34

Nice customer service. Recommend.

Ch
Review β„–35

Surprisingly good prices for beds! Friendly service

ja
Review β„–36

Easy , andre knew the product and most of all i felt comfortable with spending my money with them , nice honest people, jim from sudbury mass

Me
Review β„–37

Knowledgeable staff and fast, professional delivery

Mu
Review β„–38

We always purchase from them.

Pa
Review β„–39

Friendly and efficient

Information
12 Photos
39 Comments
4.8 Rating
  • Address:276 Great Rd, Acton, MA 01720, United States
  • Site:http://www.siestasleepworks.com/
  • Phone:+1 978-264-4448
Categories
  • Futon store
  • Bedroom furniture store
  • Mattress store
Working hours
  • Monday:12–5PM
  • Tuesday:9:30AM–5PM
  • Wednesday:9:30AM–5PM
  • Thursday:9:30AM–7PM
  • Friday:9:30AM–7PM
  • Saturday:9:30AM–5PM
  • Sunday:9AM–5PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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