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Ulta Beauty
4310 Buffalo Gap Rd # 31, Abilene, TX 79606, United States
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Ulta Beauty
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Pi
Review №1

Everything you could want for beauty/self care products under one roof. If they dont have it in stock, they will order it and have it delivered to the store for you so you dont have to pay shipping. The staff is knowledgeable and super helpful, friendly. Love it there!

Ch
Review №2

I didnt catch the young ladys name that helped me but she was awesome!! I showed her a pic of the dress I planned on wearing for my maternity shoot and what makeup brand I was interested in but was unsure about colors. I also explained some issues I had with my current makeup routine and she was able to point me to solutions that could correct them. All in all it was a great experience. My pics are going to be awesome!

Me
Review №3

I needed to get highlights done pronto and I was able to get into Ulta. My appointment was with Echo. She is very knowledgeable and did an exceptional job!!!! She also suggested product for my hair and Im ABOVE AND BEYOND ecstatic with the results and my experience! Ulta is amazing and if u can get in with Echo, you wont be disappointed!!!

Ch
Review №4

Friendly and helpful staff. They aim for customer satisfaction. Love that you can try products out and return if you dont absolutely love.

Sa
Review №5

Went to ulta today to buy new foundation. The girl who helped me color match was awesome. Got to check out. the girl who is checking me out goes to the stash of free gifts but then comes back empty handed and says nothing. I remembered seeing online that this foundation came with a free gift. I asked her about it and she just said “yea but we don’t have it”. Ok cool, were you just going to hope I didn’t ask? I said ok can a get a voucher or one of the other free gifts they had, she asked the person who appeared to be a manager and I could hear her say “just tell her we don’t have anything”. This person makes 0 eye contact. I normally love getting the free gift as its normally an opportunity for me to try a new product that I would come back to buy…. Guess marketing doesn’t make sense to these girls. Or customer service.

No
Review №6

It was awesome. Got my haircut by Echo and I love it. She knew exactly what I needed. I will definitely go back.

Te
Review №7

I love ULTA! One stop shop for all your beauty needs. Helpful staff and very organized.

Va
Review №8

I was going into ulta one day to change to makeup brands that are cruelty-free , I did some research & noticed a brand that wasn’t. I went into the store for some help looking for the brands that don’t test on animals & as I informed an employee that NARS was not cruelty-free they had told me that they completely are & have been for a while. That day I got some blush from the brand & I also got a credit card & downloaded the app. I searched up on the app all cruelty-free brands (to look at more stuff) & NARS in fact was not on there. I just want to say I know they are doing their best but please don’t inform me that a brand is cruelty-free when it’s not..

Zo
Review №9

I was looking for nails my style Ulta Beauty had them and so much more and more makeup 💄than ever

Na
Review №10

If youre looking for a good insurance I would go to RGF insurance Ricardo Gutierrez is someone that will help you out give you good rates awesome deals I highly recommend this place

Gr
Review №11

Friendly staff always ready to help reasonable prices quality merchandise will definitely be coming back

Ja
Review №12

Everything a female needs and also has men products as well. Men come see for yourself. Guys, try the men clinique products. Totally worth it.

Ca
Review №13

Great selection a little pricey

Ta
Review №14

I just wanted it to be known that Ive been searching for a new hairdresser and I found her!!!..her name is Echo and she did a great job!!..she is also very sweet and has a beautiful spirit!..I love everything about what she did to get me to the ashy blonde look I was wanting!!...I LOVE YOU ECHO!! XOXOX

Am
Review №15

Im 31 years old with virgin hair! I went to Alisha at Ulta to take a leap and try something new. I had an idea of what I wanted, but was clueless as to what I was needing. Alisha walked me througg the entire process step by step ensuring that I was comfortable and happy. I highly recommend Alisha for all of your hair care needs.

Tr
Review №16

Brooke did an excellent job. We will be back again.

Ne
Review №17

I like coming here to get my eyebrows tinted. Prices are affordable. The young lady Anibele is very good.

Ra
Review №18

Really loved the place, they are amazing at cutting hair and I am in love with my new style! 💛 Would definitely come again and would 100% recommend this place. 💛

Da
Review №19

Excellent customer service. Great products.

De
Review №20

Out of stock for many products. Lacking in choices. Customer service was very good.

Sa
Review №21

Sale going on!! Couldnt find what I was looking for but did appreciate the customer service that was given ~will definitely shop here in the near future

Ka
Review №22

Love this store!

Br
Review №23

It was a freaky Friday...I just didn’t know how freaky it was going to get.Like most women I want to be chic and cool. Like the girls and guys on the instas and the YouTubes. So when you want something high class in the beauty realm often times Ulta will come to mind. I mean, they have it ALL. If you want to be pretty, just walk in there grab your war paint and carry on! So when I was thinking of making a dramatic cut to my hair I really thought hard on where would be the perfect place to go.Now we live in Abilene...so glitz and glam isn’t readily available on every corner. So having an Ulta here is as luxurious as the north Walmart. It makes us happy to have something special in this dust bowl.I’ve had my hair cut here before and it hasn’t been bad. A little overpriced in my book but I’m the kinda girl who thinks $12 is too much for a bottle of wine. 🤷🏽‍♀️So let’s jump to the incident. First and foremost I don’t make a habit of judging people by appearance. So when I saw my hairdresser I wasn’t put off my the excessive facial piercings and the extreme hair color as I think expressing yourself through your appearance is highly recommended. Let’s just say she had a very Bellatrix vibe. You go girl.What made me nervous was that she was nervous. I didn’t feel like there was any reason why we were both nervous? Why was she nervous? She was very upbeat and happy but also had this strange concerned look on her face as she was slicing and dicing my hair. Did I mention this made me nervous?Let’s fast forward to an hour and 10 mins of hair cutting. One of our conversations went as such:Bellatrix: Do you see anything you want me to fix?Me: um there’s a chunk of hair you missed here. (Points to strand)Bellatrix: oops.Me: (concerned)She started cutting away on that one side and when she was finished she stood behind me and now I had two different length sides. So she tilted my head slightly to one side to even them out. Brilliant really...Mind you at this point my hair cut was closing in on 2 hours long. The store had closed, and someone was patently waiting for this drawn out appointment to come to an end. And I think both Bellatrix and I had come to the agreement that she should put down the scissors and go home. It seemed to be a long day for both of us.I paid, tipped, and left. After all she did try her hardest to get the cut right. I just didn’t think she had the experience/education to make it work. It happens to the best of us.When I got home I styled my hair like I normally do and that’s when it hit me. Bellatrix bamboozled me. It was worse than I thought. There were many things that came to mind...did she close her eyes and use the force to cut my hair? Was I attacked by a group of wild animals on the way home? Did she learn her technique from watching Edward Scissorhands? I was mad but the whole situation was kind of comical. So as any person in 2019 I went to social media for advice. The response was what I expected it to be. Uplifting words and confused comments I even had a meme made for me.In conclusion I was determined that I was just gonna walk back in there and ask for the ol’ Haircuto Reparo. But decided maybe to head back to another hair salon called Avanti. They hooked these strands up!In conclusion, I have heard there are great stylists at Ulta. And honestly I’d love to give a better review. Maybe Bellatrix just missed the lesson on a-lines?

A
Review №24

Great help with the selection of colognes they had available.

Ch
Review №25

I went to this Ulta a few weeks ago. The representative, Nathan was so helpful. I was needing some make up that matched my skin better and to make sure it stayed on longer throughout the day. I have been using the different products since and have been loving them! Nathan was extremely helpful and very knowledgeable.

Be
Review №26

Nice friendly service!

Ka
Review №27

I just got my hair done, LOVE LOVE LOVE IT! although for the life of me I cant remember the ladys name that did my hair she was super sweet though and talked to me it wasnt awkward at all. it did take 5 in a half hours but thats just how long it takes. Hair looks stunning thank you!!

Ad
Review №28

Always have what I need ❤️

De
Review №29

Beware of manager Susan Roberson she one of a kind!!!! I’ve been shopping there for 5 years and the other day I was returning some perfume my daughter didn’t like and unfortunately it came with a bag when I bought it and my daughter didn’t like so she gave it to her friend weeks ago. This manager refused to return it saying she needed the gift back too. Really????? First time in 5 years anyone at this store said this, they always refused to take the gift with purchase I tried to give them. I called corporate and they said that is not their policy you keep the gift. They profusely apologized for this managers rediculous request and sent me a shipping label. God forbid if I had to return grandmas robe she got last year!!! I guess this manager will resale a used robe?????? Wow!!!!! Unbelievable manager!!! Stay away if you have any returns.

La
Review №30

Carly at Ulta beauty is awesome! She took me from a natural jet black hair and it me to an ash blonde! I love it and I always look forward to going in and getting my hair done!

Ka
Review №31

Mackenzie was the sweetest and a huge help. Showing me products that has everything I wanted and more!💕

D
Review №32

It was a very lovely environment. I went in on a Saturday to get my eyebrows done for the first time, and they came out wonderful. The makeup lesson was very helpful (as someone who is a makeup mega-newbie). Their facial services were very good too. They worked around my oily face and made accommodations on finding out. Lastly, they even gave additional recommendations on things they had no obligation to give, like pn my oily hair. I ended up getting some shampoo and conditioner for my hair based on additional tips. They have a very open and nice, and their staff is very diverse, which allows for anyone with any skin tone, skin quality, and gender can be accommodated here. I definitely recommend this Ulta.

Lo
Review №33

They have a lot to choose from.

Cy
Review №34

Thank you Brook for cutting my hair. You did a great job and gave me exactly what I wanted. I will definitely be coming back to you. Thanks again.

Gi
Review №35

If you need a hair stylist definitely go to Brooke Crowe! She has always done THE BEST job on my cuts and color, and trust me I’m not always easy to please. Brooke is a true artist, she always makes me look and feel great and here’s the best part: she’s really fast! I don’t know how she does it, but I’m glad she’s there to make my crazy hair look hipster awesome.

T
Review №36

Pricey but has everything but good help in hair salon

de
Review №37

Okay soooooooooooo...... I don’t usually complain but I have to complain about the salon I never ask much of my stylist either and I am usually very flexible on my hair I’m not much of a complainer either........ however I spent 5 hours at the salon to have my hair fixed and to go to more of a natural look well something that was only suppose to take 2 to 2.5 hours took 5 hours well I was only suppose to be charged 240$ I was charged $500 dollars. I was lied to and taken advantage of and I will never return to the salon portion of the store my make-up I know what I like and I’ll go into there for that. BUT, that’s it. The girl did do an amazing job but she lied not only about the price but how long it was going to take I’m pregnant and need to be able to find a job after my baby that’s why I intended of getting my hair fixed...and so I needed to get my hair fixed and not look so raggedy but I can’t afford $500 ever again also I’ve never once been charged $500 for my hair to get fixed so she really screwed me over and took advantage on top of it all she didn’t give all her attention to me wasn’t focused on me and my hair.. the other stylist kept asking if she had time to do cuts so instead of paying attention to my hair she went and cut others hair I’m sorry but when you are with a client don’t you think they should stick with that one client?... again do not go to the salon! And ask for a color correction because they will bamboozle you out of your money! Such a shame can’t wait to find a new stylist!

Gl
Review №38

Brooke gave me a fantastic haircut! Im reluctant to recommend her because appointments with her will become more difficult to get. She cut off over 10 inches of my hair today and it looks great.

Ra
Review №39

Brook is amazing! She cut and styled my hair exactly how I wanted it! I am so happy with how it turned out! I think I have found my new hair lady!

Ki
Review №40

Very helpful

Le
Review №41

The Little Gothic Girl With Green Hair is Fantastic She is Cute an Knows Her Stuff.! Her Makeup Is On Fleek so You Know She Knows What Shes Doing. I Seen Her Helping Lots of Other People an Was So Impressed Only Complaint Is I Had Trouble Finding Prices

li
Review №42

Awesome customer service. In/out very quickly.. Love this store.

Bo
Review №43

Horrible customer service, Im fairly new to the makeup world so need lots of help with product advice and recommendations and every employee Ive encountered there besides (Amber) has sounded like they dont want to talk to me also dont know what theyre doing. From now on Ill go down a few stores to Sephora where the customer service is unparalleled and theyre always happy to help!❤️

Ar
Review №44

Love the products and the prices

Al
Review №45

Alisha graves knows exactly how to care for my curls ❤️ she always detangles gently and cuts me dry so that i don’t end up losing more than necessary. i send all of my curly friends to her!!

Mi
Review №46

Had my hair dyed by Alisha and she did an amazing job! I would recommend her for sure!

Da
Review №47

Awesome beauty store and great place to get those hard to find products. Wife loves it and is always able to find the hard to get items that she needs now and doesnt want to wait on.

Ca
Review №48

Love, love, love the makeup artists, the brow/lash people, hairdressers. The ladies who are taking the money arent quite as popular , maybe because first question they ask is your phone number and I resent that, as do others. They seem rote in their exchanges but Ive never thought them rude. Prices are a little high and sales arent so great but I will still be a customer.

Ba
Review №49

Brooke S is amazing!! She made my hair look and feel so, so much better! I had no idea what I wanted to do with my cut or color...she knew just what to do!

al
Review №50

I can’t remember the girls name who cut my hair but she was new. She was awesome. I hadn’t cut my hair in over a decade and i could literally sit on my hair. I was nervous about chopping it off, due to bad past experiences with hair salons but she didn’t make decisions for me. Did everything the way I planned for it to be and had a good convo the whole time. Definitely would go back and recommend. I also like the tip option at payout. I love ulta, the vibes, and the people who work there. So fun!!

An
Review №51

Awesome place

Pa
Review №52

Has all brands of cosmetics. I had alot of help finding what I was looking for. Did not have what I wanted, but I bought the next best thing. Prices are reasonable. The better cosmetics were more expensive.

Kr
Review №53

If you want the best quality for your money and an absolutely amazing hair stylist go to Brooke Crowe at Ulta!!! Love the highlights and how she exceeded my expectations!! I am super cautious and picky with my hair and she made me feel and look beautiful! The result speaks for itself!

Je
Review №54

Nice selection, prices are pretty much as expected. Only problem is I dont want to have to track some one down to find out a price. Saw a lot of stuff without prices

Ju
Review №55

Great service

Ka
Review №56

Seemed like a average semi-expensive cosmetics store to me.

Me
Review №57

Went in this Ulta for a quick brow wax while out of town and when I went to check out I asked to use my reward points (platinum member for the last 3 or 4 years and have over 1000 points) and was told I couldnt. Mind you I use them all the time for my brows at my home store (San Angelo). After being very rude since I didnt have time to go grab some cash due to them about to close I was told I could come pay it tomorrow. But was also threatened with the fact that if I didnt pay for my $21 brow wax I would have a police report filed on me. As a customer who spends quite a lot of money hence the 1000+ points I thought this was very petty. Definitely will make sure I go to Sephore from now on when in Abilene.

Hi
Review №58

Great staff, very attentive. I had my brows waxed and she did the best job Id ever had done.

Te
Review №59

Anthony helped me swatch some concealers and took the time to listen to my concerns and didnt pressure me into buying anything I wasnt comfortable with. The experience was great and Im so glad I asked for his advice!

ne
Review №60

They have a biggest selection than Sephora for both men and women which is great because I can go shop for my colones, also they have better prices than Dillards with less hustle and no rush to buy something. The staff is very attentive. This is the place to buy colones!

Am
Review №61

The Salon at Ulta is amazing! I had the pleasure of having a knowledgeable stylist! Her name is Larrah & she was able to transform my hair in a small amount of time. Larrah color corrected my hair & corrected my haircut as well. When I left I felt amazing! Proud of my hair & now I have a great stylist!

Ma
Review №62

People know absolutely nothing here. I asked for help she pointed and walked off. The manger isn’t helpful fixing the issues. I tried to use my ulta points she told me she doesn’t know how to and said oh well bye. Very rude staff with very little experience in makeup! Hair people are great but if you are ready to buy make up know what you’re getting and don’t ask questions unless you want them to be rude to you.

Ba
Review №63

The stylist was very friendly and did a great job with my hair

Ta
Review №64

If you are looking for an amazing cut and color, this is the place to go. Brooke Crowe does an amazing job everytime! I am a extremely picky person, and I always love the results! She has done my hair for years and only she will touch it! I did my first facial there with Kaitlyn and it too was great! No waiting and she was super friendly.

zo
Review №65

Everyone is so nice!! And they helped me find a good affordable foundation and concealer!!

Yo
Review №66

The young ladies there gave me great customer service...very knowledgeable about their inventory.

Ti
Review №67

Brooke at the salon is AMAZING! Very knowledgeable and always gives me exactly what I want

JE
Review №68

Brooke Crowe has done my hair in the past from home and was awesome as always. Came in and got color, wash and style for my first time and felt like a rock star. Thank you Brooke!

Ra
Review №69

Amazing customer service. Everyone is very knowledgeable.

Je
Review №70

I dont usually go into salons but Brooke Crowe has been doing my hair for years now. I trust her with my hair because she knows what I need done everytime and knows what would be a good look for me. Shes amazing!!! Keep rocking it girl!

sh
Review №71

Great selections

Sh
Review №72

Great

Lo
Review №73

Brooke Crowe did my hair recently, never in my life have I had so many compliments! Thank u Brooke ! Ultra has everything you need to keep up the look.

So
Review №74

They are so nice and helpful here! 10/10: would makeup a reason to go here again!

Kr
Review №75

The ladies who checked me out were so super sweet.

M
Review №76

All good except no free thing they were supposed to have for over certain amount purchases. Always happens to me.

Ka
Review №77

Tried a new stylist at Ulta today, Alisha Graves. Very nice young lady who listened to what I wanted and delivered. I will be using her services again.

Ba
Review №78

Had the best hair experience there than I’ve had anywhere else went in to get a major haircut and highlights done and Brooke C did the best job loved what she did for my hair !! Highly recommend this place and Brooke C !!

Kr
Review №79

Love the workers. They know alot of information and can help with anything.

Su
Review №80

If you are looking for perfume or cologne, makeup, or hair care supplies this is the place to go. You will find everything from individual perfumes from: Burberry to Prada to Dior to Versace and everyone in between. From small purse size rollerball fragrances to individual full sizes to gift sets in both men and women fragrances/cologne. The makeup/beauty area is quite large considering, and compared to some Ulta stores Ive been to at other locations.They have makeup from brands such as Revlon to Covergirl to Tarte to Benefit and many others including their own brand. The hair care brands are those such as Paul Mitchell to Redken to Pureology to Biologe to Anti-thinning shampoo and conditioners. The location even has hairstylists that take both walk-in and appointment haircuts, perms and color. Another good thing about this location is that even though it is located at The Mall of Abilene, it is a store that has two entrance/exits because it is a main store for the mall. It is located between Chuck E. Cheeses Pizza and Books A Million. Also another plus is that the parking is free and there is plenty of it.

Mi
Review №81

If your like me makeup is a ladies theres styling tools hair sprays you name it new items added all the time

ma
Review №82

My wife loves this place they always got everything in stock

Je
Review №83

Awesome! Completely different experience from a year ago. Great staff.

Te
Review №84

Everything beauty....need I say more?!

Re
Review №85

Great place to find all of your beauty needs. Staff is very helpful.

Jy
Review №86

Horrible customer service, the lady i was talking to for help sounded like she didnt want to talk to me also didnt know what she was doing. theentrie time i was asking her questions she would just look around and not even smile. also she said she doesnt like wearing makeup, why would you hire someone to work in a makeup store but they dont even like wearing makeup??? ill be in this store soon and if this still has bad customer service, sephora will be my new makeup store.

Ca
Review №87

Teresa is BEST hairstylist ever. She listens and very professional.

Ni
Review №88

Cool stuff, usually good employees, great selection okay prices

mi
Review №89

I went in with not high expectations to the salon. To which I was immediately greeted and even with the crazy holiday schedules they were able to squeeze me in. I had stylist Brittany!!! & OMG she made my hair that was a disaster look like I walked off a runway shoot... I will keep going there for my hair appts from now on its worth the drive. Also I shopped in the store too & the employees were nice lol I tend to ramble on and on but they didnt mind

S
Review №90

They do NOT SELL MAC makeup. This is updated today. 10/6/2019

An
Review №91

Went to have a hair trial for my wedding with Miss Brooke ... Big mistake. My hair is shoulder length and I was hoping for a simple low updo or half up do. I tried to show her some Pinterest photos I had found but she wouldnt even glance at them. Then she washed my baby fine hair naturally curly hair and took all the body out of it. Then she straightened it completely flat with a flattening iron and like half a can of hair spray. She then told me it wasnt long enough to put up, which made it even more funny because then she suggested a sleek low pony. But she didnt even have a ponytail band to show me! How does a salon not have ponytail bands?!? At this point she hadnt done one thing to my hair I couldnt have done myself at home and I was just trying to get out of the chair. Im never going back and wont be suggesting ULTA to any of my friends.

Ra
Review №92

Larrah cut my hair today and it was amazing!!! The consultation and I time spent to hear my hair needs was on point!

Li
Review №93

Employees was very friendly love the hair cut!😉

Mi
Review №94

The price listed for a hairstyle (perm) was much higher than originally quoted. Additionally, the stylist lacked some techniques and abilities of someone with several years experience. Ulta Never Again!!!!!

Te
Review №95

First time ever going to this ULTA here in Abilene. Was looking for some primer and setting spray and seen they were now carrying the brand. I was walking around looking lost and not one person asked if they could help me with anything. They just looked at me and walked away. So I took my money to Sephora and spent way more than I would have at ULTA. I will not be returning this store anytime soon horrible customer service!

Be
Review №96

Dont gp for a wax! I went for brow & lip waxing and she only waxed a tiny strip and it looked so silly! My eyebrows look like they havent even been touched, I wasted my time and money so save yours and go to wildflower day spa!!! I am highly disappointed! As far as the store its self tho its just like any other

Pa
Review №97

Great, got products for discoloration on my ankle, eyebrows ACH

Ch
Review №98

Omg Susan did my hair and it came out amazing. She listened to what I liked gave me exactly what I wanted.Then my daughter got a great facial by Isabel and Ideas on how to treat her acne and her makeup was beautful. Kayelyn also did het eyebrows and they came out perfect.The crew was all wonderful. Worth every penny!

sm
Review №99

Amazing experience! Had a stylist at a different salon bleach spots and stripes into my hair for 4 hours. Came to This Ulta location to have Larrah fix it in 2 hours. She was very nice and professional, gave me lots information on how to care for my hair afterwards. So glad I came here and was taken care of by Larrah! Shes the best!

bo
Review №100

Super! Great customer service!!!

Information
52 Photos
100 Comments
4.4 Rating
  • Address:4310 Buffalo Gap Rd # 31, Abilene, TX 79606, United States
  • Site:https://www.ulta.com/stores/abilene-tx-409
  • Phone:+1 325-691-1394
Categories
  • Cosmetics store
  • Beauty salon
  • Hair salon
Working hours
  • Monday:10AM–9PM
  • Tuesday:11AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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