user
Mattress Firm Abilene
3526 Catclaw Dr, Abilene, TX 79606, United States
Appearance
Mattress Firm Abilene
Comments
Da
Review №1

We shopped several different mattress/furniture stores and found that Mattress Firm had the best selection and value by far. Mari was very knowledgeable and helped us find the exact mattress and frame that we needed. I would definitely recommend Mattress Firm on Catclaw Dr.

Gr
Review №2

Bought a mattress from the store in Abilene Tx. Salesman was very knowledgeable and attentive to our needs. Great experience. My wife and I will recommend Mattress Firm to our friends and neighbors.

Ad
Review №3

We went in 30 minutes until they closed and Jacob was there to greet us. He answered the million questions my wife had and stayed after close to help us out. He never seemed upset about staying late and was super knowledgeable and helpful.

Da
Review №4

This is the second time I have purchased beds from Mattress Firm could not be happier. This was a easy process and got beds for both my mom and my husband and myself! Always friendly and courteous and prices are decent!

Gm
Review №5

I highly recommend Mattress Firm. They worked with me to get me on to the right bed. Then there warranty is the best. You can try out the bed also for 120 days. They are the best bed company in town. This other store screwed me over. Then I found Mattress Firm, Thank you God

Ma
Review №6

Sales rep Jacob did an awesome job! I came in knowing what I was looking for and he cut me an awesome deal on a mattress and adjustable frame. Loving the new bed! Never once felt pressured, they let you feel in control of your own decision!

C
Review №7

Mari was so kind and patient. She worked so hard to accommodate me and my bad back. We went into another store first and no one even said hi or tried to help us. It was filled with salespeople and no one helped. Mari was working alone and helped a store full of people with ease.

Gl
Review №8

Great Customer Service. TJ was very helpful and I was able to find exactly what I needed.

Gl
Review №9

TJ was extremely helpful without being pushy. We went in not planning on buying, but his professionalism and knowledge helped us find the perfect bed for us.

Ge
Review №10

It was a great experience at Mattress Firm. My boys love their new beds and the Sales Associate was awesome!! He was very polite and helpful. Kept me within my budget and I thank him for the hospitality. Prayers and blessings to you!! Have a great day.

De
Review №11

Great price, service, and carried the mattresses home immediately after buying!!!

Er
Review №12

This Mattress Firm showed us the best customer service that I have had in a very long time. The sales rep was not trying to push any certain product. He was very knowledgeable about the products that we looked at and gave us expert advice on which mattress and base would be the best bang for the buck. The 120 day sleep guarantee was a nice added bonus to the purchase of a mattress. He was very upfront with prices and deals. Would definitely recommend seeing Antoine at this location. Well worth the experience even if you are just starting to shop around for a new mattress.

Em
Review №13

Tim Batten was an excellent customer service representative. Asked all the right questions and assisted in making this an awesome experience.My friends recommended Mattress Firm and I’m glad I went. I got an awesome deal and super excited to sleep on a new firm mattress.

al
Review №14

Even though my mother and I arrived at the last couple hours of the work day for the employees of Mattress Firm. The Store Manager was very kind to us and patient with me on deciding on a mattress. He really did go beyond than what my expectations were when it came down to finding the right mattress for me. At the end, we did get a new mattress ordered along with an editional added bonus pillow

Ro
Review №15

I got great service, this was my second bed set I bought here.

Ro
Review №16

Need a mattress? Well, Mattress Firm has a ton of them. From super firm to super squishy soft, they have every kind of mattress you can think of. Actually, I imagine they have the largest mattress selection in Abilene. ⭐️👍🏻

An
Review №17

TJ, the manager, treated me like family. I highly recommend.

Fr
Review №18

TJ was a great manager and knew what to recommend based off of my need. He didn’t try to oversell and gave me a great deal on pillows and sheets. I have and will continue to suggest you purchase from this company.

Tr
Review №19

Excellent customer service with no pressure to buy (but did anyway, lol). She was very patient with us and was able to answer all of our questions. Would definitely recommend!!

ku
Review №20

Very competent and friendly staff. Thank you Marivel and TJ!!

La
Review №21

We worked with the GM in purchasing an adjustable bed for my grandmother. He had the best personality and put in effort to accommodate us. We will be purchasing again from this location. Awesome job!! Thanks for the assistance.

De
Review №22

The staff were friendly, and patient as I selected a mattress. It was a very enjoyable experience, and I found the prices to be fair. Im extremely happy with my purchase and cannot wait for my new bed to arrive!

Kr
Review №23

Our salesman Antwoine was awesome !! Made some recommendations as well as gave information about each mattress!! Purchase and explanations were easy and convenient!! Thank you for making it so easy to upgrade my mattress!!!!Yeah PURPLE 3

Mi
Review №24

Great customer service, welcoming employees and helped out tremendously, gave us a really good deal highly recommend shopping here!

De
Review №25

The sales rep was very knowledgeable about all products, did not pressure us into anything, and we were very pleased with our experience. We spent a lot of time there and she was very patient with us.

To
Review №26

I walked in and told the salesman what I wanted, what my budget was and he picked the perfect mattress for me. I tried it out and decided right away it was perfect.Sales guy was very nice. Prices were perfect for my budget.

Co
Review №27

Antoine was a cool guy and a good salesman. Great selection and chance to try out products, along with some nice bonuses added onto our eventual purchase.

Be
Review №28

Antoine was really pleasant to work with right from the start. We explained my needs because of back surgery and back problem and needing support . Also my girlfriend cant do really firm or too stiff ,. He took us straight to 3 very good mattresses for our needs . He didnt waste our time and he was very honest about all the qualities of the products and the materials . Best of all we walked away with a tempur-breeze top of the line mattress and will be delivered tomorrow. We are very excited to be able to sleep in such comfort and support. Life changing. Thank you Antoine and Mattress firm for having next day delivery during these trying times. God bless you all and thank you again .Beau Collins

Je
Review №29

Antoine was great! Mattress is great! Absolutely what we needed for my son. Will be back for sure.

Vi
Review №30

TJ was awesome and in and out quickly

El
Review №31

Great place to buy a mattress or mattress cover. Staff are friendly and efficient and knowledgeable about their products.

St
Review №32

Theyre very helpful and knowledgeable. I didnt feel pressured into buying something other than what I was looking for. I will definitely recommend coming coming here.

Mi
Review №33

Antoine was absolutely awesome. He didn’t try and sell us anything we didn’t need. He asked us plenty of questions to find us the perfect bed. He knew his products and how to showcase them. He was a true salesman. Would 100% recommend him to anyone looking to buy a new mattress. Best service I’ve had in a long time hands down.

Pe
Review №34

Salesman seemed friendly and informed about his job,the mattress seems to be of good quality,i hope i like it as much as i did in the store,time will tell.

Er
Review №35

Great customer service!!

Ho
Review №36

Loved this store! The guys at the Mattress Firm in Abilene, TX were super helpful and got us exactly what we needed. I will tell everyone about this Mattress Firm! It was such a blessing to have found the kind of customer service we found today when we walked into this store.

Me
Review №37

Antoine is an excellent sales person and extremely helpful. He answered any questions we had and has such a sweet and fun spirit. Well be back for sure!!!Thanks Antoine!!!

Pa
Review №38

TJ was great here at the Abilene location he was so helpful and got me just what I needed and walked me through the whole process step by step

Ma
Review №39

Extremely helpful. Salesman was personable not pushy. Met out budget and comfort goal.

Am
Review №40

I went in to a couple of places before this one looking for a simple twin bed set up. They all tried up selling me or told me I’d have to wait weeks for what I wanted. Mattress Firm helped me get what I wanted that day at a good price. I appreciate the help and quickness!

Re
Review №41

They were great! Amazing price for a great mattress.

Wa
Review №42

I got the Purple 3 mattress. I’m very pleased with my purchase. The nectar mattress I had for a couple months never broke in for me and was too firm. I tested out the purple 3 at mattress firm and bought it the very same day.

Gr
Review №43

TJ was very helpful with our decision.

Co
Review №44

TJ got my husband and I a wonderful deal and was extremely helpful in our adventure of finding the perfect bed for us!!

Ro
Review №45

This was a phone transaction that was great - the service was courteous and prompt, and the recipient likes the bed. Antoine was exceptionally helpful as well - we had no issues.

Cr
Review №46

TJ was honestly the most caring and professional customer rep I’ve met in a long time. He kept me laughing and giggling the entire time. Definitely recommended me to a great pillow to help with my neck/back pain. Tj is also a vet and I will always support a company that supports veterans. If you want to be WELL TAKEN CARE OF...go to mattress firm and make sure to talk to TJ!!!

Au
Review №47

We have now dealt with Mattress Firm twice. Even with a few bumps in the road with some warranty work, they are professional and they care. T.J. is extremely knowledgeable, patient, and interested in what is best for his customers. Would definitely recommend Mattress Firm and T.J. to my friends and family.

An
Review №48

Great customer service. Antoine was really helpful. He got paired up with something he knew Id like and enjoy for quite awhile! He even got me financing. I definitely recommend the friendly service at Matress Firm

P.
Review №49

Awesome customer service, 10/10 for TJ

Bu
Review №50

Great customer service, prices, and we got exactly what we needed. Highly recommend.

Jo
Review №51

I just had such a GREAT experience here! The assistant manager (I think his name was TJ) helped me with my first mattress purchase! I ordered one online for the memorial day sale and I called the store today to see if they had it in store and he urged me to come in and try it out! So I did and I wasn’t happy with it, so he went above and beyond to help me find the perfect mattress and gave it to me at an AMAZING price! I HIGHLY recommend Mattress Firm Abilene! Great service and so friendly!!!

Ga
Review №52

We shopped at the Mattress Firm for a mattress for our daughter who just moved to Abilene. Shopping here was a pleasure ..... TJ was very knowledgeable and provided us with just the information necessary to get the mattress that we needed. He really went above and beyond the call of duty in identifying the best mattress that we could get immediately since time was of the essence. Thanks, TJ!! We appreciate your service and highly recommend Mattress Firm in Abilene!

Ca
Review №53

They were awesome!

Ju
Review №54

TJ helped us find the perfect mattress. We walked in having no idea what kind of bed we needed. He asked us questions about our our lifestyle, sleeping styles and budget and took us though mattresses he thought would work. He explained the differences is the mattresses, adjustable bases and protector/sheets/pillow bundles. Our new bed showed up with free delivery in less than a week. It was the best sleep Ive had in years. It was the first time in a long time that I woke up rested and in zero pain. We also slept easier knowing we have a 100 night sleep trial and saved a total of around $1700.Great people, would highly recommend!

Be
Review №55

I walked in just wanting to look and try out the Purple mattresses. I was not intending to buy (at least on that day) and prepared myself for a hard sell.Instead TJ was extremely helpful, informative, and honest. I feel his interest was for me to buy the product that I needed not what needed to be sold.I left with enough information to think it over for a few days. When I came back to purchase, he remembered me and talked me though my invoice.Great service!

Li
Review №56

Antoine made me feel very comfortable in the store. He was funny and very informative on any mattress I asked about. I’d come back just to work with him again!

Jo
Review №57

Great store with superb employees! Weve made two purchases there, and will go back for any other of our bedding needs. Quality products with worry-free warranties.

rh
Review №58

Loved how Antoine interacted with us and his knowledge of Mattress Firm’s products. Please give him a raise! He certainly knows what he is doing! Kudos!

Th
Review №59

Sales person(MODDI) was very helpful and polite and sold me on a twin bed in a box memory foam mattress. And She has definitely earned a chance at our next future purchase of a mattress.

Ch
Review №60

Great product, superb customer service!

sh
Review №61

Antoine was a perfect gentleman! We came in thinking we had already made our decision online and Antoine was able to show us a better product and value! Thank you Anton!!

Ra
Review №62

Our Mattress Firm experience was excellent. Our salesman, Antoine Holmes, was very personable and helpful. He answered all of our questions and made the buying experience simple. Overall, we were very pleased.

Br
Review №63

The sales folks were very helpful in the purchase of our new Tempur-pedic and accessories.. However, I live out of town and they do not deliver.. I had to load my own mattress and base by myself which are both very heavy and awkward because they had only one associate in the store at the time I picked up my items. You would think they would have a delivery and install program in place even for out of town customers especially when you purchase an item that is in the $8000 price range.

Sh
Review №64

TJ and Antoine were great! They helped me find the perfect mattress & base, and gave me a good deal! Shipping was quick & easy! I highly recommend Mattress Firm of Abilene!

Ap
Review №65

These guys were absolutely amazing we will buy here always!!! Super friendly and very knowledgable.. made our mattress experience very easy!!

Vi
Review №66

Excellent! TJ was so helpful and knowledgeable. Made mattress shopping fun!

Ca
Review №67

Very professional staff, knowledgeable and friendly

Na
Review №68

TJ was fantastic. He was very knowledgeable and thorough. He was friendly and patient. We never felt rushed in trying different mattress and making a decision. Thanks for your knowledge and help. Can’t wait to try the new mattress and adjustable bed frame.

Lo
Review №69

Antoine is courteous, not pushy and bell versed in his product. This man is not only a great salesman , he sells a superior product. I am inclined to tell all my friends to buy from him. Loretta Haley

Me
Review №70

We were greeted by Antoine and he was very friendly and helpful! We got in and found exactly what we were looking for!This was our first time in and will definitely be back for any of our mattress needing the future!Thank you so much!

Ma
Review №71

Nice lady that helped me with my order recommend all my family and friends

Ha
Review №72

Great staff and such a fun environment!! Seriously the most fun I’ve ever had mattress shopping!We will definitely be back!

Ch
Review №73

Ty was a great sales person. Felt very welcome. And was very helpful at finding us the perfect mattress

Jo
Review №74

My husband and I walked in to Mattress Firm and TJ is very helpful and honest. He answer all of our questions went above and beyond to satisfy our needs. I’m very pleased with our first time experience. If you ever need a bed to fit your needs he’s the man to go to!

Ti
Review №75

Really appreciated my experience here! TJ showed me exactly what I told him I was looking for both in quality and budget....we got a memory foam mattress that was on sale, but he didnt give us any less consideration than if we had been buying a $3,000 product. Highly recommend this place! Very friendly atmosphere, no stereotypical high-pressure sales vibe, and very helpful staff!

Je
Review №76

Excellent customer service and great product. TJ was awesome! We are return customers and have never been disappointed by them!

re
Review №77

Our experience tonight with TJ was great he was very patient and informative with the mattress we bought.

Ki
Review №78

TJ was amazing today! He took the time to explain all the options but didn’t push us towards the most beneficial to him but to us! Sincerely what you want in a salesman. Would highly recommend for all to go visit him today for your mattress needs! Great job!

Wa
Review №79

I had a great experience at Mattress Firm today! Serling delivered exceptional customer service. He was so patient as I tried several mattresses, he explained pricing clearly, he even inquired about my sleep position so that he could recommend an appropriate mattress. He was truly an expert and I didn’t feel like I was on my own searching for deals. I told him my budget and he got it done, it was as simple as that. The mattress was perfect! Ask for sterling if you visit this location you won’t regret his service.

Ly
Review №80

Kevin S. was very knowledgeable about various mattresses and mattress stands in the store. We were looking for a queen mattress with good support. We found what we were looking for here after shopping in three other stores. Kevin worked with our budget and we were able to purchase exactly what we needed at a reasonable price. The mattress has a 10 year warranty. We did buy a mattress stand that can raise and lower the head/foot of the bed. We are looking forward to a better nights sleep.

Kr
Review №81

Tim was very helpful. He was very Patient and informative with picking a bed out for my toddler.

Br
Review №82

We were treated VERY well and given time and attention even though there were others in the store that were ready to make a purchase and were being pushy. This place gets a 10 on customer service.

Sa
Review №83

We came into the Abilene location with a budget and somewhat of an idea of what we wanted. Due to the ongoing covid-19 pandemic, we were unsure of whether we would even be able to visit in-person. The sales representative, Antoine, greeted us and started by having us answer a brief questionnaire about our wants/needs, then showed us a variety of in-store options. After we made our selection, Antoine set up our delivery for the mattress, box spring, and bed frame; they all arrived on schedule and in proper order.

Da
Review №84

Tj is a very professional and good salesman. He went out of his way to make sure all of our needs were met. Very good employee.

No
Review №85

TJ was extremely accommodating and helpful with our mattress and platform purchase. He was knowledgeable about his products and helped us pick out the mattress that best suits us. Delivery was super quick, coming on the earlier side of the delivery window. Were very happy with our bed and adjustable platform. The mattress cover from there is awesome as well

Le
Review №86

We loved it, very friendly, helpful & SAVED MONEY. Our first time buying from Mattress Firm. The only thing we wished was getting our Memory Foam Doze & Platform Frame delivered, instead we have to pickup. But, overall my wife and I give Mattress Firm a 3-Star Rate.........!!!!!!! Thank You Mr. TJ. 😎👍

Ke
Review №87

TJ was super knowledgable and helpful! He made the process quick & easy. We’ll definitely be going back to him for any future mattress needs.

Am
Review №88

Tj sold me a mattress today at an incredible price! I was worried I wouldnt find anything nice in my price range, but he helped us make it work! ☺️

Mi
Review №89

My wife is having back surgery and we were looking for a new mattress set to make her recovery easier. From the moment we walked Kevin Sanford make us feel like family. He explained all the different options for frames and mattresses. And we were able to make an informed decision. And I think he would do the same for you. So if in need of a new bed go see Kevin he will treat you right.

Ba
Review №90

TJ was extremely kind and helpful! The exact mattress I saw advertised online was in stock. However, he still went out of his way to make sure it was the very best deal for what I was needing. He also gladly loaded and strapped it down for me. This was all a HUGE breath of fresh air...after going to a few other places with zero luck! Thanks again, TJ...you rock!!

La
Review №91

Kevin gave me an excellent experience buying my 1st mattress. He was well educated and helpful when picking out my mattress. He was funny and enjoyable too. He went above and beyond to help me save money. Highly recommend

mz
Review №92

Antwon was amazing. Great customer service, friendly and knowledgeable. Keep up the GREAT work

Pe
Review №93

All of the staff is very, very accommodating. They definitely believe in what they sell and sell what they believe.would recommend them to anyone

Le
Review №94

TJ was AWESOME, even though he doesn’t know the difference between groundhogs and prairie dogs.

Da
Review №95

I came into the store looking for a mattress with no idea what I really wanted, but the employees answered all my questions. The staff was extremely polite and helpful.

Ja
Review №96

TJ did my family right, when other companies wouldnt help us he made sure we could get a good mattress at an affordable price. My kids sleep better thanks to him.

Ka
Review №97

TJ and Antoine were so nice, personable, and helped me find the prefect mattress for my new apartment!

Pa
Review №98

Melissa was so helpful. We were able to find the mattress we wanted at a price we loved. She is very easy to talk to and we really had a wonderful time in the store. Have not yet received the mattress, but am pretty sure it will be perfect. If you havent shopped there yet, you really should go in and check it out.

Je
Review №99

I have been wanting a new mattress for a awhile now, but wasn’t really sure where to look and what I actually wanted, Kevin at Mattress Firm had my back! He was awesome from the minute I walked in. He made it super easy to find want I wanted and a good deal I couldn’t pass up! Kevin was just a genuinely good person all around and I am grateful that he could help me out! I will definitely go back!

Za
Review №100

Antoine was respectful and listened to what I needed and stayed within my budget. Much appreciation for that.

Information
16 Photos
100 Comments
4.8 Rating
  • Address:3526 Catclaw Dr, Abilene, TX 79606, United States
  • Site:http://stores.mattressfirm.com/tx/abilene/mattress-stores-abilene-tx-6437.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=dallas%20tx&utm_kxconfid=uflnw2ovk
  • Phone:+1 325-690-0773
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations