Was recommended to Kaizen by a friend. I am very happy with the end results and the quality of the work.The staff was very professional and knowledgeable. Paul C the manager went above and beyond my expectations. I definitely wouldhighly recommend this shop. From start to finish everything was as promised and delivered on time

Wonderful staff with great personalities. The team in the office were kind and easy to work with. Great communication, explanations, and an overall good experience. Tami helped me through the whole process and helped me feel taken care of from day 1. I would highly recommend bringing your vehicle here. I definitely would come back!

Very impressed with Kaizen! They were professional and kept me updated every step of the way. Would highly recommend.

Timely and professional collision repair service. Paul was a pleasure to work with and provided me with photos of the body work and scheduling updates. Highly recommend for anyone needing repair work in San Diego.

I dealt with Paul at your Mission Bay VW dealership location. He kept in contact with me during the process and handled some difficult issues very well, and the completed result was 5 star professional. He was so good to deal with, a real winner.

Tami and the crew at Kaizen Collision were very professional and courteous. I had to use there services for a supplemental insurance claim and they found safety issues with my previous repairs. My repairs were completed quickly and I was informed and updated throughout the entire process. I would highly recommend their services!

Five star service!! Norma, Terri, Arturo and their team are top-notch!! I had a very pleasant experience with them. Norma in particular was on top of the ball and kept me informed about the progress while my car was with them. I would definitely go back if I ever need any body work done on my car.

I had a great experience with Kaizen. They are very thorough and have great attention to detail. My car looks great! They are very friendly and have excellent customer service. I highly recommend Kaizen Collision Center.

Kaizen collision center San Diego repaired my 2008 Z06 Corvette. The work performed on my vehicle was excellent. Their attention to detail was very much appreciated. They identified detailed damage on the vehicle that had occurred in the accident. Norma was very professional in providing communication to me and ensuring that my vehicle got repaired correctly. Art was also very professional in not only identifying the damage areas but followed up to repair the vehicle to excellent condition. I would recommend Kaizen collision center San Diego for repairs of any types of vehicles.

Nice place to bring your car.

Norma gave us wonderful customer service! The entire staff at Kaizen Collision Center was extremely knowledgeable and helpful. We will definitely recommend Norma to our friends and family.

The service was very good.

These guys are incredible! Very accommodating and do an absolutely wonderful job. 10/10 would recommend!

Awesome customer service, They went the extra mile and make sure to take care of you. Highly reccomend and will definitely be coming back with any future car needs.

Great service , friendly staffArt and the rest of the staff took the time to go over the process , keep me up to dateEverything worked just fine and taken cared of while I was on my vacationKaizen made me very comfortable to have them take care of my 2018 Camaro..thank you guys

Excellent customer service from Norma & Art. Prompt and clean work!

Very greatful 🙌AND thankful....with the sevices,And how fast it was

Kaizen collision center is negligent. Never trust those people with your vehicles. I brought my 10 months old new car to this place to replace and fix everything after the recovery of a theft damages. They spent over 5 weeks to repair everything and billed Geico for $16K. But they sent me home with damaged severly and electronically rare breaks after all because I reported them to BBB to finish the job quicker after 5 weeks of waiting. What kind of evil people are!!!It could have killed me and the others on the roads. This is a 7 seats SUV VW Tiguan 2018. When I brought up this issue to the manager of this center, she said “why did we have to check your breaks? This is a new car. It must be coming from the dirt and dust and no one has driven this car for 5 weeks. Keep hitting the breaks hard so the noises will go away etc” on my speaker phone among all my colleagues in the office. I work for a legal department of a financial institution.She knows that this car was stolen and driven in woods by criminals. They changed all the parts underneath the car and all 4 rims but they didn’t fix the breaks. Can you imagine this?!?!?!

Norma was lovely and communicated adeptly about service and my car. Will be back again!